Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5035 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,035 reviews
  • Rated 5 out of 5 stars

    Google Hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is truly very useful and brings many benefits I appreciate its sophisticated and easy-to-use design. The quality of this product exceeds my expectations. I will definitely recommend it to my friends and family. I am very satisfied with this choice

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Addition!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome! Makes everything around the house easier. Perfect for music with cooking! We can control AC, play music, and see our doorbell feed.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google nest hub

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with my google Nest hub. I replaced my Alexa because she was not listening to me, I would ask her to wake me up to Reggae and she always woke me to Taylor Swift or Country music. Google not only plays what I ask, it has a good playlist.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So far so good, 1 month in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to smart home equipment. This display is good. I didn't realize all the options. You can cast video or play the news on it, so if you want a bigger screen option, take that into consideration. There is an option to take Duo audio calls only with this version with no video camera. I decided to forgo the video camera. Having a smart device with a video camera seemed a bit weird to me.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SelenaD, we´re glad that you chose Nest Hub (2nd Gen) and we´d like to thank you for sharing your experience with our support team. We´re happy to hear that you liked the display and other features. We´d like to inform you that we have a dedicated support team, ready to help walk you through all the features of your Nest Hub (2nd Gen). You can speak to any of our agents using this link:  https://support.google.com/googlenest/gethelp Nest

  • Rated 1 out of 5 stars

    Owned By Google, Not You. Go With Amazon Echo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rebooted itself 3 times after first scanning it's QR code. Google has left me stuck in a security boot loop. Locked out of what I thought was my own account. An Assistant who recognizes my daughter's voice, but tells me to go to the Google Home App to program and give it permission. Knowing fully well that I've been unable to do so. I'm treated as an unrecognized guest in my own home and on my own devices. Samsung and Google partnered yet competiting against each other & far from on the same page with it's customization services. I talk to it on my Android Pixel 10 & it responds on the Hub currently to go into it's Home App knowing full well that I cannot do so. Google is trash. I lost my nearly decade long career as a result of too much tech gone wrong, and no humans to be found. Best Buy had me call across the world to stand in line amongst many others for my 20 minute appointment window with a tech expert who seemed to know less than I. After being in Developer Mode on Google's original Pixel Fold and working on several work/learning endeavors; Google refuses to escalte me to Tier 2 Support. Google makes it seem as if I were trying to circumvent it's policies when genuinely looking for help & wanting a real person to trouble shoot with. Now I've got broken Samsung Chromebook Pro, broken Google Pixel 10 & broken Hub while my number of accounts continues to multiply Geminis Gboard instantly bumped me back a screen and I'm sure will most likely delete this review from being publish. Google has caused me to miss my daughter's bus pick up after texting my sister "Hi. I am the bus, and my AT&T calls routed away from me. It's a scary reality that I don't even own the devices which were bought and paid for by me. What a time to be alive!

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hi there, HollyW. We’re sorry your experience with our support team didn’t go so well and you're having trouble with the Nest Hub (2nd Gen). We understand how frustrating that could be. We'd like to investigate your concerns further and find a solution for you — reach out when you’re ready here: https://support.google.com/googlenest/gethelp madebygoogle

  • Rated 5 out of 5 stars

    Helpful nest

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my nest, I have mine in the living room, so when I come home or leave for work the nest turns my lights on/off, it plays my playlist for me I am very happy with the nest and I am going to buy the nest speakers next. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keeping me on track

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Nest Hub Max for over a year now, but after some rearranging, the size of the Max was just too big for where I needed it, so I purchased the 7 inch Nest Hub. While the sound isn't as good as the max, it is still good sound. I use this in the bedroom as an alarm clock, morning reminders, weather, traffic information. If you're on the Google train, this is an excellent product to have in your arsenal.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Lit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for 50 bucks on Black Friday deal. Works amazing and with moving into a bigger house we needed a new Google home anyway. So this makes a big difference because we have it in the kitchen so we can watch recipes or videos helping out with that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gifted this for Father’s Day. I put it in my office at work. It has great sound and video. I haven’t had it very long. So far I really enjoy having it on my desk. I can get up to date news and listen to music. I haven’t been able to get iHeart radio on it yet. It might not be available on this platform . I can get YouTube music. I would buy it again. Maybe even the larger version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top of the line

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    State of the art! I recommend this for every family that want to watch there property!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the home or office for streaming music

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Pretty good for 60$

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a smart bedside clock. Decent sound, great control over other google devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    google

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had one for years bought one for christmas gift very satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish i had done the bigger screen. Other then that we are very happy with this product. My 5yo loves that he can listen to KPOP whenever he wants.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    7” monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does not have camera….a good thing! Responds well and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great google assistant device

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen quality and sounds great. It can be programmed to turn off the screen at night so it doesn't distrub my sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Gift for my daughter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but it does not come with nest camera. I bought this for my daughter to have in her room. She loves it all day she has google solving math problems. She is 5 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Major upgrade from Mini

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Major upgrade from a free mini I had received. Much better sound and features for my smart home. Considering I got this for $60 it was a no brainer.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google Nest Hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little piece of tech! Nothing like watching Netflix while you prepare a meal with the family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Home is a Good Product! This is my second one.

    I would recommend this to a friend