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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers enjoy the Nest Hub 7” for its ease of use, good sound quality, and ideal screen size, especially on a nightstand. The Google Assistant works well, and the price is considered reasonable, with sleep tracking and smart home integration as added bonuses. However, some customers have noted the absence of a camera and occasional sluggishness in the interface. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,073 reviews
  • Rated 5 out of 5 stars

    great assistant with display

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy having this basic version for my mother who just needs control of a few items in her house along with a photo albumn

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great kitchen speaker and cooking assistant. No camera though. It’s the only reason I returned it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mike, thanks for sharing your feedback on Nest Hub (2nd Gen). We value your feedback and we´ll certainly go back to the drawing board, since we´re always searching for ways to improve our products and services. We'd be happy to help you with any other support needs you may have with Nest Hub. You´re always welcome to contact our support team via the Google Nest help page: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply the best....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have ever made. Keeps me company in my home office daily and I not only am able to keep up with the daily news but sometimes am able to simply watch old photos of my children prance across the screen. Playing my music is also very simple on my Nest. I highly recommend the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Good sound but UI is slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works great if you can connect a lot of your devices to Google. But it is REALLY SLOW TO RESPOND. Sound quality is pretty good, but UI is laggy

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Slimpig, thanks for sharing your experience. We're sorry to hear that you're experiencing slow user interface with Nest Hub (2nd gen).

      For slow display, we could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.

      If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Very happy with this gadget!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Nest Hub for about 2 months now. It's really nice. Google understands your voice out of the gate, and it has restrictions on what it can and cannot do (like it won't unlock the front door, and it needs permissions to execute things like spending money, BUT it can play music and turn on lights without extra permissions.) It really ties together the features of a smart home, and I'm really happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice Sounds amazing and works really good!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and easy to set up. Display is great and Hey Google is very intuitive and responsive. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    The best alarm clock home automation table made.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google hub is the best, you can control everything in your home from sonos to Lutron casita lighting control, as well as honeywell and nest thermostats, to you google doorbell and so much more it’s a must have in a home . Perfect gift for anyone. Ask google to play rain sounds at night for bed . And so much more ..

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Compact, nice sound, sleek screen.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulling this unit out of the box was a simple task, underneath the main unit is a box with the plug that goes to the unit. Once plugged in it mentioned to download the Google home app which we did on an iOS device and a Android device. At first I set it up through my Android device, but I then reset it by holding down the two volume buttons for three to 10 seconds and it reset and started a process out again and set it up with the iOS device. I was able to join a previously established home network where I already have speakers. And this I also found it to have decent settings and layouts within the Google home app and it is in my thoughts a bit better than having the nest many since it has a screen attached to it. The screen was quite clear as far as brightness is concerned and for accessibility features there is screen readers and other settings that can be toggled on within the Google home app which can be helpful. The speaker is pretty good at noting the volume whenever spoken to and as well as the layout is pretty decent as far as lights media other tools within the main screen and you can set it up as a photo frame if you much rather have photos instead of a clock at your bedside or otherwise. The color is almost like a pinkish hue of sand which still looks decent even though it's a sand and it is quite compact in size so it does not take up too much space and sounds as loud as a mini wood. Of course you can still pair up other nest audio or speakers that you would like to this unit, but it was a really easy process and paired up nicely once you get the hang of Google home and adding it to already established items.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    New Hubby

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best 7" smart display to show off all your photos, manage all your IoT devices, play music, watch short videos, and get notifications when someone is at your door.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps me & my home organized. Great for every room

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Kitchen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display for my kitchen, ease of use is great for cooking videos.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    See here,

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better then I thought it would be. Right out of the box it is what it is. easy to use. and the sound is fine.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sleep monitoring

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who like to monitor your sleep this is a must-have. Easy set up Awesome sound quality

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Amazed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use, very useful in kitchen Would like to get larger model.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google Hub For The Win

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family truly loves this hub! The Google Hub helps with me reminding the members of my family when they have an activity scheduled to me announcing that dinner is ready. the Google hub has been a life changer more so than the other voice command products that we already have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest hub 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super practico, y super friendly de usar. Recomendado

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nanny hub

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this to monitor our kids nanny cams and control lights in the house. Works so well as a hub!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    In love with Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Hub. It is my companion when cooking and baking. Plays all my music, YouTube videos, news, weather, my calendar events and reminders etc. Im addition to operating my thermostat, cameras, doorbell, and my sprinkler system. It does all the things..love, love, love

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this thing

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing it makes everything so easy !!!!!!

    I would recommend this to a friend