Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5038 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 5,038 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value, bought two

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and great value. Easy to set up. User friendly device. I bought two of them. Useful to check weather, displaying family pictures, controlling all smart devices in our home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Information at the sound of your voice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the nest hub, information at the sound of your voice. I have it linked to my nest cameras, my Honeywell thermostat and my lighta.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Does what I want it to

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched from a mini to this. It’s our second one. No issues with Google assistant. Works with our eufy doorbell and Kasa baby monitor.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Great small smart speaker for the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bit smaller than I expected but it's definitely an upgrade from my last google speaker. I bought this to place in my kitchen and it's okay but I wish it were bigger, like the Hub Max. Also don't expect it to be snappy and quick like an iPad. I happened to get this on a BF sale and was okay with the smaller size. If you have a relatively large kitchen, you may want to go with the Hub Max, otherwise this is a great smart speaker!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love both of my Google nests. If you have other Google products or products that work with Google than this is an excellent product. I have over 30 devices including lights, tvs, door locks, security system and cameras and the Google nest is basically an interface to interact with all your connected devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great mini speaker and screen

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The speaker is not as loud as I hoped it would be, but it makes sense since the speaker on this one is small. Other than that, I have no complaints. It connected easily to my wifi, and had no issues with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this because I have in the kitchen and spoke for music

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very pleased!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Nest Hub. We are Google device fans. We created a slide show of our Granddaughter that constantly scrolls our favorite pictures of her. We control many devices by voice that are linked to our Google Home app. Very few issues with it’s functionality. Any issue was quickly resolved by customer support team. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy at Best Buy...

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with my Google Nest Hub. I use it for so many things..recipes..a timer...weather...calendar..scheduling.. I bought it on a Black Friday Deal at an amazing price. Highly recommend

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Google Nest Hub Review

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very good music player/ smart hub light controller but the assistant can be very unresponsive and fails to understand certain speech/terms even with speech accessibility turned on. fails to understand some basic phrases sometimes and can be laggy/slow.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Cross024. We appreciate the feedback you shared. We’re sorry to hear that your experience with the performance of your Nest Hub (2nd gen) is below your expectations. Restarting your Nest display can improve its performance. Also, a range issue or wireless interference can affect the functionality of your display. Although the device can pass the connection test during setup, it will struggle to stay connected if it’s just a bit too far away from your router. If your display is located too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using boosters or additional Wi-Fi access points.

      We also suggest retraining your Nest Hub with the Voice Match especially if you have other family members sharing your display. Here’s how:
      - Open the Google Home app on your mobile phone or tablet.
      - At the top right, tap your account.
      - Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
      - Tap Assistant settings > Voice match > Add devices.
      - Make sure any devices you want to link your voice to are checked.
      - Tap Next, I agree.
      - Follow the in-app steps.
      - To get your personal information, you must turn on Personal results.
      - Tap I agree and proceed with the Voice match setup.
      - To invite others to set up a Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.

      If additional assistance is needed, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google all the way

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Another Google added to the household. Can't beat these devices at all. Don't bother with Alexa. These are far better. Our house is filled with Google devices

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google hub

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great i really love the product i put it on my night stand and i use it all the time it is really helpful. The speakers in the stabd are really good ut has really good bass. It has alit of rally helpful information and ut iverallk a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google always delivers

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice addition to the kitchen or desk side assistant. The screen is crisp and clear and sound isn't too bad either. Only thing I do not like is the "auto-dimming" feature.... when it is dark in the room, the screen almost goes black. You can't read the clock face unless you are like 2 feet away from it.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi 78tahitman, thanks for sharing the details of your feedback. We're glad you liked the crisp and clear sound of Nest Hub (2nd Gen). We apologize if the auto-dimming feature didn't quite meet your expectations.

      We value your feedback and we'll make sure to pass along this information to our product team. You may speak to any of our support agents using this link: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Home

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Google home. I have them throughout the house but this one is in my bathroom. Music is good and I can see everything I need too as well as take calls on it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great addition to the home!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my wife. To many times did i go into the kitchen seeing her scrolling through her phone trying to look at recipes. With the google home shes got a bigger screen and the thing even announces the next steps. Needless too say she loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Home Staple!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great upgrade from the google mini home and during the sale, it was only $10 more! I love all the features of this hub and highly recommend it to everyone with or without a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Highly recommend.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Google makes it easy. No issues using from my iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect product!!!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one a few months back and loved it so much I bought another I really recommend it’s easy to use and I love how it can cycle through photos and act as just a photo display.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great product. Even better price.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on a Black Friday special. Product is packed with features. We use it to monitor who is at the front door. We also stream YouTube TV to the display. When not in use, it plays a loop of grandchildren pictures. We have also found it helpful in prepping dinner, displaying text & images for certain recipes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this. Play music or videos while I cook and can change videos thru my phone if needed.

    I would recommend this to a friend