Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Great Buy at Best Buy...
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So happy with my Google Nest Hub. I use it for so many things..recipes..a timer...weather...calendar..scheduling.. I bought it on a Black Friday Deal at an amazing price. Highly recommend
I would recommend this to a friend - Pros mentioned:Ease of use
Very handy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love being able to have so much information at the sound of my voice.
I would recommend this to a friend - Pros mentioned:Ease of use, Price
Great item
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product really easy to use and affordable and it looks great
I would recommend this to a friend - Pros mentioned:Ease of use
A+
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Had an amazon echo first. Returned product and exchanged for a Google product. Much simpler to use and it even had a screen for same price.
I would recommend this to a friend - Pros mentioned:Ease of use
It works right!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had lights that were connected to smart clock and they kept going offline. The new Next Hub Smart Display fixed the issue. I wish it was a little more customizable for clock faces but it did everything advertised and more. It was easy to set up and fit right into the smart ecosystem. I would recommend it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi HappyUser, thanks for sharing your experience. We’re glad to hear that you like your Nest Hub(2nd gen). Your patronage and satisfaction are what drives us to keep working on improving our products and services. We’ve taken note of your feedback, and we’ll make sure this gets passed along to the right team. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp
The security with the pub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my pub it gives me the security I've been looking for i would recommend it for anyone who wants total security in there home
I would recommend this to a friend- Cons mentioned:Response time
Google Nest Hub Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a very good music player/ smart hub light controller but the assistant can be very unresponsive and fails to understand certain speech/terms even with speech accessibility turned on. fails to understand some basic phrases sometimes and can be laggy/slow.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Cross024. We appreciate the feedback you shared. We’re sorry to hear that your experience with the performance of your Nest Hub (2nd gen) is below your expectations. Restarting your Nest display can improve its performance. Also, a range issue or wireless interference can affect the functionality of your display. Although the device can pass the connection test during setup, it will struggle to stay connected if it’s just a bit too far away from your router. If your display is located too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using boosters or additional Wi-Fi access points.
We also suggest retraining your Nest Hub with the Voice Match especially if you have other family members sharing your display. Here’s how:
- Open the Google Home app on your mobile phone or tablet.
- At the top right, tap your account.
- Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
- Tap Assistant settings > Voice match > Add devices.
- Make sure any devices you want to link your voice to are checked.
- Tap Next, I agree.
- Follow the in-app steps.
- To get your personal information, you must turn on Personal results.
- Tap I agree and proceed with the Voice match setup.
- To invite others to set up a Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.
If additional assistance is needed, let us know by visiting us anytime here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
Great little addition!
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this little guy all the time and I still love it! It is a perfect fit for my home office!
I would recommend this to a friend - Pros mentioned:Sound quality
It’s decent and convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, not like amazing. The touch sensing has a slight delayed response. it’s not the iPad lol. And you can’t select podcasts without asking google assistant for help, but it’ll play as long as you speak the full name clearly and accurately so you get the one you want. Also I probably won’t use Netflix but I do use the YouTube app. I love that it tells the weather and the time, and I can set a timer fast, and other convenient features, and I can pair the speaker with other speakers. The sound is surprisingly loud and clear for its small size. But don’t expect full bass sounds, it is not like a Bose or Sonos. I’m still able to control my Philips hue lights and speakers and my Hisense U8G android TV, and my Xbox series X. It’s a convenient little piece of tech for my nightstand, and was on sale for Black Friday ($49), but I wouldn’t want to pay full price for it. Also I do prefer google over siri and Amazon, fyi, so it was this or those other ones. I would like the big one but I have an iPad already, and I don’t need to watch movies on this. The only reason I would want to get the larger one would be for the camera feature.but again price wise I’d rather not, this one is just fine.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there frssf, thanks for sharing a review to let us know of your experience with using the Nest Hub (2nd gen). We’re glad that you can use the convenient features, but are sorry to learn that touch sensing has a slight delayed response, and that you can’t select podcasts without asking Google Assistant. We’re always looking for ways to improve our products and services. We suggest that you send feedback via voice command by saying "Hey Google, send feedback" or by following the steps here: https://support.google.com/googlenest/answer/7071494
If you think there’s a significant delayed response with the touch sensing, we suggest getting in touch with us anytime for isolation and troubleshooting, here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Home Staple!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great upgrade from the google mini home and during the sale, it was only $10 more! I love all the features of this hub and highly recommend it to everyone with or without a smart home.
I would recommend this to a friend - Pros mentioned:Ease of use
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is an excellent product, easy to install and very useful and helpful
I would recommend this to a friend - Pros mentioned:Google assistant
Better than Alexa
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is way better than Alexa. I really like using the Google hub. It makes a great alarm and makes my home really assessable. It’s very sensitive to commands. My home is definitely a great smart home because of it.
I would recommend this to a friend Great for simple commands in probably a quiet room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Google Assistant-type of product. I have a JBL Link View which I also use in the kitchen. I use the Google assistant mostly for playing music videos, simple searches for traffic and weather while preparing something else, or saying commands for my WiFi-based lights. This product is no different from other devices and functionality-wise, it's a great product as everything from Google is "linked" together and have the same user interface. I know what to expect from getting a smaller device so I don't expect it to give a full sound for playing music. However, what I started noticing from this device compared to my other google assistant (JBL LinkView) is that it has a higher rate of failures in understanding my voice commands even though it's in a bedroom. There was one time where I did not even say "Hey Google", and it picked up something from a TV news and started playing a podcast. It's strange as I thought everything has to start with the key phrase (ie Hey Google or OK, Google). The only explanation I can think of is because of the limitation or sensitivity on the microphone (maybe a cheaper or low-end device) so it interprets a different command. In the JBL LinkView, even when there are some "chatter" noise in our living room, I'm amazed that it can pick up my commands clearly even when you are just whispering. Overall, this is still a great device but don't expect it to be perfect with all your voice commands.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi cooldad, thanks for sharing the details of your feedback on Nest Hub (2nd gen), and we're sorry to learn of its failures in understanding your voice commands.
Google Assistant might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. It might also activate even if you don't say “Hey Google” or “Ok Google” when it detects something that sounds similar. Retraining your Nest displays, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
- Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
- Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065
If you'd like us to have a closer look into this issue, feel free to let us know at the following link for guidance and assistance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Perfect product!!!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one a few months back and loved it so much I bought another I really recommend it’s easy to use and I love how it can cycle through photos and act as just a photo display.
I would recommend this to a friend Highly recommended
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, quality, and super clear image. It notifies you of package delivery or people passing by, and the doorbell shows an image of a person at the entrance. Highly recommended.
I would recommend this to a friend- Pros mentioned:Sound quality
Improved sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the original version of this device and was looking to add to another room. One noticeable difference is the improvement in sound, both volume and tone. Have not tried the sleep sense portion of the device, but it was easy to configure, just getting the placement right might take some time.
I would recommend this to a friend - Pros mentioned:Google assistant
Great add on to smart home!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition for the google hub max. I would t recommend this for the main google hub but it will definitely do the job.
I would recommend this to a friend Nest Hub 7'
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had an old one and loved it but this new one is awesome. Clear and easy to set up.
I would recommend this to a friend- Pros mentioned:Sound quality
Google all the way
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another Google added to the household. Can't beat these devices at all. Don't bother with Alexa. These are far better. Our house is filled with Google devices
I would recommend this to a friend - Pros mentioned:Sound quality
Google Home
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Google home. I have them throughout the house but this one is in my bathroom. Music is good and I can see everything I need too as well as take calls on it.
I would recommend this to a friend