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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5038 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 5,038 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great hub to control my lights ad my thermostat

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for the money. Am able to control the lights in my house and the thermostat by talking to Google. Also can watch videos and listen to music on the hub. I can also pull up video to see what is moving in my fron yard and backyard from my Nest outside cameras

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    A Must Have in Every Google Home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this device, I can't imagine not having one. If you like to cook or are active in the house and need hands free ability you can't beat this device. Love the way it works with all of my Google accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great Size, Excellent Voice for Media

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for viewing my streaming songs or my front door (via an Arlo doorbell). The voice recognition is excellent and I am just getting around to playing with the hand-motion gestures/commands. Having considered the new, larger screen, I like the smaller compact size for our living room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just wish i could have gotten a different color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good item for the right price and easy to set up I'll recoment it absolutely

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I enjoy my Google Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the google nest hub. I have it in my kitchen and i love being able to ask google questions while I cook or clean. Easy to set timers and play music throughout the house using other google products. There are many functions I need to learn yet but I’m very pleased with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home is where google is

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need for a smarthome! We control just about everything in our home with this. Lights, TV, front door lock!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been switching many home devices over slowly to be compatible with a smart home device for future use and recently made the choice to use Google home assistant. So far the nest hub device has been very useful to automate things such as making sure no one left the tv or lights on, or forgot to lock the doors. It is great for setting timers and checking the weather. It’s just ok at playing Pandora radio. there is no way to search through our type in a station you just have to keep asking Google until you get closer to what you want. With Spotify you can control what is playing on the hub through your Spotifyapp on your phone. The only real downside is that I wish it was a little more intuitive or user friendly, but overall and having never had another to compare it to, it’s a greatly useful product and works well. It is also surprisingly smaller than I had envisioned, fits well in my kitchen.

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Occasional Errors.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite troubleshooting certain issues on YouTube, errors persist. It is sometimes completely non-responsive, at other times will give different answers on one device than another, and say "I don't know" when another device gives me the answer the first time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, CIAKI. We’re sorry to hear that your experience with the features and performance of the Nest Hub (2nd gen) is below your satisfaction.

      A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      Also, it may be helpful to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this:
      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      You’re more than welcome to contact us if more help is needed, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Delivery

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product was great…delivery was seamless, it’s easy to order

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Addition!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our Google Home Hub! It sets right on the kitchen counter and keeps us up to date with the weather. Also will play music while I am cooking or just cleaning up. Sometimes we play games or ask for updated information or news. Very useful and entertaining!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great in the kitchen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this! we put it in the kitchen to listen to music and look up recipes and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    like a small tv.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great with my chromecast and samsung phone soo happy about that!! such a great purchase. like having a mini tv. lol deinetly recomend!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    This is our second one.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our 2nd Nest Hub. We bought it for the bedroom to replace an alarm clock and a CD player/radio. We're still learning what it can do, though. The other one is in the great room and is used mostly as a radio and to play music with Spotify.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, super good quality and super useful if to have google assistant in your house

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see all my cameras through this thing. Plays music and answers my questions. Got a great deal at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I would buy again..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sooo.. I recently upgraded from my college dorm room alarm clock. I love white electronics so this item immediately caught my attention. Google plays music I request, tells me the weather, sets alarms for me, etc. I’m happy w/ my purchase thus far. The only disappointment was that I can not set my clock wallpaper to be anything I want such as personal pictures from my phone of my family.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You can't go wrong with this!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my google nest hub! This is my third one. I habe one by my bed one in my kitchen and now one in my bathroom. I can watch shows, play music, check the weather, and even use it as a picture frame slideshow to display different pictures of my family.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    A new companion to our household

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Wonderful newer experience with google nest hub.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect companion and activity for young child

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 5 year old. Loves to use for story time and to ask the for the local weather. Google is the go to for their everyday activities.

    I would recommend this to a friend