Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Great all around
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having that extra screen to get you weather, view your security cameras or play your music is priceless. A nice feature is that the light dims when you turn out your lights.
I would recommend this to a friend Great devices for the Google ecosystem!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.third one in our house. Never had any problems with the hardware. Sometimes the actual "hey google" "play song" type items act up, but that's more of a software thing. Got it while it was on sale. Wouldn't pay 100 for this size version.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Erich. Thank you for choosing Nest Hub(2nd gen). We're glad to hear that you're having an awesome time with the device. We can see that you're experiencing some issues with the Google Assistant. We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size, Sound quality
Very nice sound, Underwhelming screen functions
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to allow me use the screen for more functions. To many limitations, couldn't search YouTube without using a phone. I doubt if a lot of people use the sleep function. The screen is also very laggy. The sound is much better then the mini though. Get this if you really need the screen.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi iomj, thanks for choosing Google Nest products. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations.
We value your feedback and we'll certainly pass this along to the right team and go back to the drawing board. In the meantime, if you still encounter the same issue, please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size
My wife loves it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gave this to my wife, she replaced her bedside alarm clock with it. Now she can easily see the ARLO cameras, instantly see the time, today's current weather, etc. She can control any Google Assistant compatible smart device in the house, and she has only just begun to learn how to use it.
I would recommend this to a friend - Pros mentioned:Price
Good product for even greater price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got the 7" Nest Hub to add to our bigger hub to control lighting, cameras, and security in our home. It was a great price and couldn't pass up on it.
I would recommend this to a friend - Pros mentioned:Ease of use
I`m getting more
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, an awesome product. I`ve set these up at my home and office now. They are easy to set up and make life way more fun. DO make sure to have a good wifi signal in your home.
I would recommend this to a friend - Pros mentioned:Sound quality
Great for kitchen
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is nice for the kitchen. Use it for music, recipie searches, general questions, kitchen timer, use your imagination.
I would recommend this to a friend - Pros mentioned:Sound quality
Simple & Easy to use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Simple set up, love the blue-ish color. The display is excellent at displaying photos and is a great digital photo frame. The screen is also dim enough to be able to be placed at bed side without disrupting sleep and acts as a night clock and a nice sunrise alarm.
I would recommend this to a friend Memories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mom and she love it. She watch it all the time.
I would recommend this to a friend- Pros mentioned:Google assistant
Can never have enough of these apparently
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It seems I can never get enough of these when they go on sale for half price. I am a very inquisitive person and the Google Assistant rarely fails to answer my questions and I enjoy being able to see the results on the screen.
I would recommend this to a friend - Pros mentioned:Screen size
Own multiple
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second one we have bought. We originally bought the nest max and we found ourselves staring at the photographs so often in the kitchen. Bought the smaller one for my wife's office as we slowly turn out house into a smart house. Love them
I would recommend this to a friend - Pros mentioned:Ease of use
Versatile decoration
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must for anyone who wants an assistant in any room. The photo frame and ease to ask questions makes it a decorative and functional item.
I would recommend this to a friend - Pros mentioned:Sound quality
Useful google device for Google Home users
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the Nest Hub. I keep it by my bed so I can see my calendar appointments and weather at a glance when I wake up and another by my kitchen. I can also play music and control my automated electronics around my house.
I would recommend this to a friend - Pros mentioned:Ease of use
Video aspect adds lots to Google helpfulness
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a Google speaker, but wanted the video component the Nest Hub adds. Keeping it in the kitchen it is convenient for following YouTube how-to s, easy to check how cold (!) outside, ask questions, and have it play podcasts when I am cooking. Love it.
I would recommend this to a friend Nice Hub
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice display with fast response! Using it in the kitchen and bedroom. Good alarm clock and hub for my smart items. Works great!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a bedside alarm clock with the nest hub and I was surprised at how easily it’s integrated into my daily routine. The sleep tracking was not a selling feature, but it’s been giving me great insight. Highly recommend.
I would recommend this to a friend- Pros mentioned:Sound quality
Really cool
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s really nice that I can command it to turn on or off the AC, play music, see who’s at the door, view all the security cameras and kids even watch cartoons on it
I would recommend this to a friend - Pros mentioned:Screen size
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice product. I use it in the kitchen to watch some of my TV shows while I am fixing dinner. I was recommended this by my daughter-in-law who has one and really enjoys using it and she talked her father into getting one also.
I would recommend this to a friend - Pros mentioned:Google assistant
Google home hub
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product as it is an everyday essential for my needs at home.
I would recommend this to a friend Works Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, this is the second one we have purchased.
I would recommend this to a friend