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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 54 Showing 1,061-1,080 of 5,073 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice product. I use it in the kitchen to watch some of my TV shows while I am fixing dinner. I was recommended this by my daughter-in-law who has one and really enjoys using it and she talked her father into getting one also.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    I`m getting more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, an awesome product. I`ve set these up at my home and office now. They are easy to set up and make life way more fun. DO make sure to have a good wifi signal in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it <3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! We keep it in the kitchen, use it for a timer, to mess with lights, and find answers to random sudden questions!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great devices for the Google ecosystem!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    third one in our house. Never had any problems with the hardware. Sometimes the actual "hey google" "play song" type items act up, but that's more of a software thing. Got it while it was on sale. Wouldn't pay 100 for this size version.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Erich. Thank you for choosing Nest Hub(2nd gen). We're glad to hear that you're having an awesome time with the device. We can see that you're experiencing some issues with the Google Assistant. We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:

      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      Change Nest Hub's Hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub.
      - At the top right, tap the Settings (Gear) icon. - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.

      If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Home is where google is

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All you need for a smarthome! We control just about everything in our home with this. Lights, TV, front door lock!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome item!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very awesome item. Everything in one place. Easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Worth the extra money for more features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this! We had a regular google but didn't feel like we needed the screen. But it makes a huge difference! We got it on sale and are so happy with it. I love that it also syncs with other devices in our home. I haven't uncovered all the features yet but it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect companion and activity for young child

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my 5 year old. Loves to use for story time and to ask the for the local weather. Google is the go to for their everyday activities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So happy I got them

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great they help me throughout the home with ease of access and simple commands

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    NEST HUB 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT EXPERIENCE, EASY TO USE, AND POWERFUL FUNCTIONS.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great in the kitchen

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this! we put it in the kitchen to listen to music and look up recipes and the sound quality is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product for even greater price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the 7" Nest Hub to add to our bigger hub to control lighting, cameras, and security in our home. It was a great price and couldn't pass up on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Michelle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite items I've purchased in the last year

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Addition to Your Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second nest hub I purchased for my home. It is capable of a multitude of questions and answers. It’s also a great partner when linked to my google doorbell camera. The sound quality is very good and I have it linked to my Sirius radio as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the nest hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the nest hub with google assistant, music, photos slider.. Sounds quality is good. I wish size is a bit more for photos slide show. Also, trying to figure out a way slide show from Amazon photos..

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey Srik, thanks for the feedback you shared on the Nest Hub (2nd gen). We appreciate that you love its features and functionality, and we hear your concerns with the screen size for the photos slideshow, and with incorporating your Amazon photos to the hub.

      You can add your favorite photos to Google Photos and display them in your Google Nest Photo frame. Alternatively, you can choose an existing art gallery or select from a variety of traditional and abstract clocks to show while your device is idle. Live Albums automatically add photos from your Google Photos library so you don’t have to manually update the photos on your Nest display. Each Live Album you create has a limit of 20,000 photos. To expand beyond that, create a new Live Album and enable it in the Photo frame settings. Your Nest display should show photos from all enabled albums.

      We'll definitely let our products team know about your feedback with the screen size for photos slide show. Meanwhile, if you need guidance with the Nest Hub features, or for any concerns you may have, visit us anytime and we’ll do our best to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Can never have enough of these apparently

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems I can never get enough of these when they go on sale for half price. I am a very inquisitive person and the Google Assistant rarely fails to answer my questions and I enjoy being able to see the results on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see all my cameras through this thing. Plays music and answers my questions. Got a great deal at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Really cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really nice that I can command it to turn on or off the AC, play music, see who’s at the door, view all the security cameras and kids even watch cartoons on it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great addition

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have two Google Home units and one of the smaller Google speakers. This is a great addition to the system we have set up for our household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This hub does it all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot be in my kitchen without give orders to my hub. Turn on my movies or my music on pandora or YouTube. Looking up recipes is a plus too. There’s so many things you can do. Did I mention the alarms you can set with different sounding alarms. Wow.

    I would recommend this to a friend