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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5039 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,039 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good addition if you’re into the google thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to add a screen to the google ecosystem but now I see why it helps. I feel like they need to keep adding functionality but what it does is enough for now. Music, shows, YouTube, controlling things, answering questions visually are the things that spring to mind. It does work with security cameras but not as well as I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mac mini

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well price is good no problems I love it. Only problem could use a few more ports to add a WebCam. The price is great. I plugged it in and it worked right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This hub does it all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot be in my kitchen without give orders to my hub. Turn on my movies or my music on pandora or YouTube. Looking up recipes is a plus too. There’s so many things you can do. Did I mention the alarms you can set with different sounding alarms. Wow.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tiny but powerful.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole home runs off this thing. I like being able to have my photos on the home screen when not using it for something else. Speaker sounds great too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for smart homes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted to start my smart home adventure but I was always thinking it would be complicated. After using this product I’ve come to see how simple smart homes can be.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I need. It can play a music on YouTube, control my TV. Great deal on BestBuy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nest Hub 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance tool. It is like having a small sound bar with an assistant attached to it. Being able to be hands-free in the kitchen is a plus. The grandkids love the games and YouTube features. I use it to view my Nest doorbell. I wish the Netflix app worked like it does on any other device. At least you can cast applications to the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Works like the 1st Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small incremental changes as I was buying this for another bedroom. If you've used the first one like me and like Assistant in a package that doesn't require a front-facing camera, then you know what you're getting with this.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love having all my questions answered on the spot and the Google Hub does that for me. I really enjoy having this Google Hub … it’s fantastic ! The purchase process was a breeze. I ordered it online and it was ready for me when I go to the store.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works like a dream, sets up with no problem, is beautiful and answers all my questions. It works seamlessly with my other Nest devices.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    One weird flaw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the display on this, and the ability to have a central location for all my smart home stuff. The one issue I have had with it, that I had with the first gen one as well, is weird connectivity problems. It will randomly just pause itself in the middle of music or news. There have been a couple of times where it was buffering. But most of the time, it will pause when I’m in the shower. The first gen one did the same thing. I don’t know if it is a particular sound or frequency that causes it, but it is extremely annoying.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there. Thanks for your feedback!
      Make sure your Nest Hub is located where the touch surface is not in contact with anything. A simple reboot can sometimes resolve minor glitches too.
      If you need further assistance, please do not hold back to contact our support team: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Nest Hub Gen @

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use, Not too big. Lots of features

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great with my smart home setup. While the commands are a little odd to get used to comming from Alexa. It implemented better with our 3rd party devices. Like the size for my bedside and the auto dimming display helps when it is time for bed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look and the features, like photos and the "Hey google" feature to ask it anything

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the Google nest hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great addition to our line of Google products that we have. We got this to go along with our other Google speaker and it is great. The display has many features and is your has great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google Home Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google Home! It tells me everything I need to know and then some, I've looked up receipes, old songs, useless information, inquiry minds want to know. We have had a lot of fun with it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google clock/ home review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my first one on eBay to see if I would like. I had a Alex version but was clunky/ glitchy did not like at all. After test the eBay one decided to get the one from best buy awesome pickup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite useful and essy to learn. I like the otger ones speaker better but this is good wnough

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great substitute for a phones sleeping app

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device that keeps track of my sleeping habits. Also a great reminder that I need to go to bed at a certain time and allows me to turn off my phone so I'm not distracted at night or in the morning. Personally this has helped me alot and I hope to use it for many years

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect ‘smart’ alarm clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect night stand alarm clock. It’s just the right size, has the alarm functions, can check the weather in the morning, and can play music and videos if need be. Can also use it to control your smart thermostat.

    I would recommend this to a friend