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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 64 Showing 1,261-1,280 of 5,044 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have it in the kitchen it's so very helpful and handy, it is like having my phone hands free!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Way better than Alexa

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart hub rarely misunderstands me unlike Alexa. It responds very well to my Chromecast or my smart lights. The display is beautiful. I was even surprised that I was able to watch on NBA league pass on it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    GREAT!! THIRD ONE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FANTASTIC NO ISSUES. BOUGHT 3 AND ALL OF THEM HAVE BEEN GREAT. SOUND COULD BE LOUDER BUT FOR THE SIZE OF THE SPEAKER ITS PRETTY IMPRESSIVE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Glad I bought it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use in the kitchen! I can put music on or start up a youtube video with just the sound of my voice! Speaker sounds great for its size.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely Would Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product! Works well with my Google services. I also listen to music and podcasts on it. The speaker is quite loud and clear.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good divice

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a gift for my family. They love it. easy to set up and very helpful.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really enjoyed how much value we received from this item. Our son loves to scroll through youtube and play music.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great addition to my home

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been holding off getting the Google Hub Home. But I'm glad I got it. It integrates well with all my other Google & Nest devices. I definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bedroom nest display

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is beautiful and it sounds great too. I got it for an alarm clock and bedroom home hub command. I would get another for sure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked into Best Buy for a pick up and I was so shocked to see how cheap this was. $60! I believe. So I had to get one. It’s super easy to use. If you have the google nest, you definitely need to upgrade.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Enjoying Nest hub 7

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace the lenovo clock. Lenovo clock was starting to have trouble executing commands. The new nest hub is working perfectly and I have it setup to display picture from my google pictures

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Useful -- only in limited ways

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful in limited ways -- does only one thing at a time. I got this device for my bedroom so that I could check the time, play music, check my calendar appointments, control my lights, and check the weather all at a glance. However, it was a significant letdown. I can sure ask, "Hey, Google!" and have it do things based on voice commands, but often, I am right next to the device, and if it's playing Spotify, I cannot simply look at the screen for time; I have to ask it. It often misinterprets what I ask, and I have to frustratedly ask, "Hey, Google! STOP!" and repeat. If it could display multiple widgets at once (same as CarPlay), I'd love it more, but for now, I'm just putting up with it, hoping in a software update they'll fix it down the line.

    I would recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Hey there, Abhi. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been the best. Your feedback is valuable and we’d like to learn more about your time with the device — when you have a moment, share your thoughts here: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The kids keep talking to it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes some time getting used to having an assistant but works really well. Children constantly ask questions to "Hey Google" and I use it as a timer. And to play music. Good sound.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SamiA, thanks for sharing your experience with our support team. We're glad to hear that you liked Nest Hub (2nd Gen). We recommend contacting our support team for any help needed with the features for your Nest Hub (2nd Gen). You can count on us in answering any questions you may be having, and walking you through the features of your device by using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Digital Display goodness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this is as a gift for someone exclusively as a digital display. If you use Google Photos, it's pretty easy to setup. Bonus: it's a smart speaker so they want to go beyond that, it's available to them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT!!! It was a great price and I love having the screen view my pictures. It's nice to see when I first walk into my kitchen. I am able to answer my doorbell and see who is at my door. Great product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, A little small but has good resolution and decent sound. Integrates with many Google assistant products easily. I just wish there were a better app than the nest app for the computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good, could be better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of nice features, sometimes it becomes slow, it would be nice if it had radio.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hey Google

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what i want it to do and with no hiccups or major complaints. If you have the budget, opting for the Max version would be ideal imo. I purchased at the sale price during black friday sesson.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I would have this in ever room or this and the dots that go with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Unexpected Blessing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely one of the smartest decisions I've ever made! Makes my life so much easier! Even my wife says so!

    I would recommend this to a friend