Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Screen size
Nice, smart, helpful
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really helpful device, makes your life easier with voice commands, the screen allows great functions as see videos, photos, etc. is a must have in home
I would recommend this to a friend - Pros mentioned:Sound quality
Perfect for your home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You can listen to music, play a video, look at your doorbell or even control smart lights and more!
I would recommend this to a friend - Pros mentioned:Ease of use
Google net
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is one of the better things to have in a home when you really busy doing other things you could always just talk to it and it will do as much as you could possibly be eat
I would recommend this to a friend - Pros mentioned:Ease of use
Why not?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got one of these about a year or 2 ago and let me tell you i don’t think i’ll ever go back, we love asking what’s the animal of the day and my kids like to interact with it too!
I would recommend this to a friend - Pros mentioned:Screen size
Smart clock
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, have it in the kitchen and use it daily to see recipes and to watch series, super purchase.
I would recommend this to a friend - Pros mentioned:Screen size
Buy if you don't like Alexa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It simple, put in your bedroom or kitchen or anywhere you would like it works, its simple to set up and I like what it does for a 7inch display.
I would recommend this to a friend - Pros mentioned:Screen size
Highly recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m impress with the sleep monitor and surprise for small device and all I can do with, perfect size to works like clock alarm, turn off and on the lights, and so many more things I. An do.
I would recommend this to a friend - Pros mentioned:Ease of use
Great Picture
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, easy to DIY install. Great addition to Google Home network at my house. Very easy to use and monitor home cameras while at home where monitors are installed in different rooms.
I would recommend this to a friend - Pros mentioned:Sound quality
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great addition to our smart home purchases. We are able to view our Arlo cameras on the hub. The touchscreen works very well. The speaker has great volume for listening to music.
I would recommend this to a friend - Pros mentioned:Sound quality
Google home
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best divide Google is to easy use the sound is perfect
I would recommend this to a friend Great sleep tracking made easy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same great Google Home with added sleep tracking which is actually quite active. If sleep monitoring is something you are interested in without wearing a watch or really putting any effort into it this is for you
I would recommend this to a friend- Pros mentioned:Google assistant
Google Hub is the way to go.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing Google Hub. These are great for quick information, checking your exterior cameras, and calendar, weather information. Got it at half off, even greater deal.
I would recommend this to a friend - Pros mentioned:Google assistant
Nest 7" Smart Display
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased and additional unit for my Basement. I send a lot of time work on projects, so this is a perfect addition. I need to learn more about using the features.
I would recommend this to a friend - Pros mentioned:Price
Nesting
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Nest Hub great buy 2 for the price of one. I have one in the kitchen where all my google product is connected. I also have one in my bedroom which act as night light with multifunction.
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent at full price and better on sale.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful device and seamlessly ties into many Google and non-Google services. This version (2nd Gen) is noticeably better than the first. Sound quality is good and response time is excellent.
I would recommend this to a friend - Pros mentioned:Screen size
Nest Hub
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, working properly. I am pleased with it.
I would recommend this to a friend - Pros mentioned:Screen size
Must have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great addition to my office at work. I can see photos of my family all day and also continue to get news and other info all day without opening a computer or my phone.
I would recommend this to a friend - Pros mentioned:Sound quality
Great buy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I would have this in ever room or this and the dots that go with it
I would recommend this to a friend - Pros mentioned:Sound quality
Excellent buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have it linked with google home cameras in and around my house. Looks great and has some great features and quality sound.
I would recommend this to a friend - Cons mentioned:Response time
Google Home devices have gone downhill
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is slow, sometimes taking up to 30 seconds to respond. It has completely wild misinterpretations of requests. For example, I'll ask it "Turn off family room TV" and it will respond "Master Bedroom TV is not available". The worst is when I ask it to turn off an outlet I have labeled "Microwave" to child proof a microwave my 2 yo son can reach. I'll say "Turn on Microwave" and it responds with "turning on 7 lights" and proceeds to turn on every smart bulb in the house while most people are trying to sleep. Seriously, you have to annunciate to a ridiculous level, it takes too long to understand, and sometimes just does random stuff that is nothing close to the request. I feel like everything Google makes has just gone downhill the last 2 years. I'll deal with the google crap I have now until it's worth replacing it all with a better brand
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, JonG. We appreciate you sharing this with us and are sorry to learn that you're experiencing some difficulties with your Nest Hub(2nd gen). We suggest that you retrain your device to better recognize your voice as this may help with voice control. We also suggest adjusting the Hotword sensitivity as it may also be helpful with the issue. You may follow the steps below to help improve your experience:
Retrain Voice Match:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
Change Nest Hub's Hotword sensitivity:
- Open your Google Home app.
- Select your Nest Hub.
- At the top right, tap the Settings (Gear) icon. - Then tap Audio.
- Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the Hotword.
If the issue still persists or if you've tried these steps before, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp