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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5044 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,044 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put it in the kitchen and it works as expected I can just google a recipe or play a youtube video while cooking.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our first smart device for our home. It was easy to install and start having a smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google homes for home

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have Three of these because they're so helpful. They connect with so much to make your life easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect addition to my security system!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This google hub is SO fun to have in my kitchen. It’s also the perfect addition to my security system!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Google Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a couple of these hubs for m6 bedroom and got rid of my alarm clocks.These units also tell time..weather ..cintrol lights and much more ..great item!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Make my life much easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does everything I like from learning how to cook this to listing to music to wake up in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    The Nest

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know how much I used it till my son broke it! The Nest is awesome from a timer to a call center to a slide show. Try it and see!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    google nest hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it my google nest hub. I already had the larger one at home. It's a great addition!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Google products and I love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Google products. Very easy to set up. I also want to give credit to Best Buy and their delivery. No problems at all. Delivered on time and no hassle...unlike other places! Very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Hub Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Hub Nest! So easy to use. I love the fact i can set up the home screen to show my google photos! I like asking google for receipes that pop up on the screen. I cast my music as well!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Why not?

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one of these about a year or 2 ago and let me tell you i don’t think i’ll ever go back, we love asking what’s the animal of the day and my kids like to interact with it too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great holiday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great holiday gift for the family. Awesome to have recipes right at your fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great addition for home automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for an upgrade to nest mini. The screen is not too large/small and fits on side table

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Addition to Our Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our home. Its very easy to setup and use. Works like a charm and has been a very useful device.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google Hub is the way to go.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Google Hub. These are great for quick information, checking your exterior cameras, and calendar, weather information. Got it at half off, even greater deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT GREAT GREAT !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google hub is soooo easy to use and super user friendly , my whole family loves it and prefers over an alexa

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    We do not like it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second try. Second Nest hub. Frustrating. Confusing. Will respond to simple commands. We cannot get the screen to stay on Home Control. It is not intuitive. We had a Nest thermostat installed, so we bought this. Again. Ugh. We do not like it.

    No, I would not recommend this to a friend
    • Brand response from Google Team
      Posted .

      Hey there, JamesGMM. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been great. We’d be happy to lend a helping hand and find you a solution — when you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Nest 7" Smart Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and additional unit for my Basement. I send a lot of time work on projects, so this is a perfect addition. I need to learn more about using the features.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Google home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device makes a great Christmas gift. Very inexpensive. Works just like my Alexa’s from Amazon

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, I love that it can play YouTube or Spotify. Super user friendly too!

    I would recommend this to a friend