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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,073 reviews
  • Rated 4 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Just wish i could have gotten a different color

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Product in the segment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have couple of Nest Hub, this is one of the best device for listening music, watching videos, displaying my photos and using for automations. Totally love the device

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest and professional techs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first time using Geek Squad..boy that was a mistake...should off called these guys a long time ago..they showed up on time and they started to explain everything that they were going to do..I apologize in advance, but I only got one name, the other tech didn't have his name tag on..We bought the new Samsung Frame TV to put over a stone fireplace..little did I know but if it was going there, wires would be exposed..both techs explained why and suggested I return the TV and for them to install the recently purchased Sony..I appreciate how honest and professional they were through the whole ordeal..I will definitely use Geek Squad again and will ask for the same two guys..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    great hub for $50 not $100

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this on black friday sale and it works as a great bedside alarm clock and weather display. i dont use this for anything else as the UI does lag a bit. it's faster to use your voice. the speaker is loud and clear enough to fill a small bedroom.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Aecia, thanks for posting your review here. We're sorry to hear that you're experiencing a bit of a lag with your Nest Hub(2nd gen). We'd like to know more details about your experience so we can better identify the cause of the lag and provide you with troubleshooting steps that may improve the performance of your Nest Hub. Please contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Worth the $50 pricepoint

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A Steal for $50 and its worth the price! Although Google and Facebook have the same reputation stats with respect to privacy, but heck google has my email so what could be more worse :-) I loved its AI features and assistant, it pairs well with my Nest Audio

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one for myself. I use it all the time. It was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    recipes made easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works perfect for the kitchen when i need recipes. especially being read outloud

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Worth it for the sale price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the bedroom. I don’t feel like it’s very user friendly but I don’t mess with it all too much. Got it on sale. Wouldn’t pay full price. Sound is very good.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there kscott, we appreciate the feedback you shared about the Nest Hub (2nd gen). We’re glad that it’s perfect for your bedroom but it’s unfortunate to hear that you find it not user friendly. Your Nest display comes with a handy guide that explains how to plug and set up Google Home. It also includes quick and easy commands to get started using all of Google Home's features. Google Nest or Home speakers or displays can make your tasks easier by helping you do things like access media, manage your tasks, and plan your day using only your voice. You can check this link to explore what you can do with the Nest display: https://support.google.com/googlenest/answer/7130274

      If you run into any concerns around the features and performance of the Nest Hub, visit us anytime here and we’d be happy to help: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Ok, Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The second gen Google Next hub is a great addition to or replacement of an older hub to your smart home. It's very easy to use and I love the sleep study it can do.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great little device for your smart home solutions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact it doesn’t have a camera for the kids. For the adults you can view your cameras from Nest or Wyze from here. Great device to put in the kitchen, office or bedroom

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Works Great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was way more than I expected, might seem like a small screen at first, but its actually perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Google product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a unique product and we have enjoyed its capability to keep us updated on the news, weather, etc. We can also listen to our music.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good unit for home office

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good small unit. Works as described. But sound quality is not want I would want. Google can work on upgrading the sound system

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, SamPeters. Thank you for posting your review on your Nest Hub(2nd gen). We appreciate your feedback on the sound quality of the device. If you have additional questions or need assistance with your device, please don't hesitate to reach out to our support specialists. We're more than happy to help improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Perfect for the kitchen

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love having Google in the kitchen. I use timers and set reminders all the time. Having a screen with a Google Assistant is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I wanted. The screen doubles as a photo frame and can give more details on information you are asking about.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Google Nest Hub. I am able to watch video's, check weather, listen to music, make calls and message all with the sound of my voice. Hands free! This is so convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Dream machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted an alarm clock and got so much more. Great screen quality, great sound. Can't quite figure out the sleep sensing yet. The issue may be my nightstand. Still love it

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good Screen Resolution & Sounds Quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For this price is good, screen resolution & sound quality. Only one problem is this device can not be use as portable. Have to plug the charger all the time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, Marksy! Thanks for sharing your feedback. We're glad that you like the sound and video quality of the Nest Hub (2nd gen). We hear your concern about portability, so you can use the device without having to plug it. We'd be happy to share this with the right team for future improvements. We trust that you're getting the most benefits out of your experience. And if help around the features is needed, you'll find our dedicated team ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, operation are easy. Can control almost all smart devices

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hub a Dub.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up. Good interface with exterior cameras, door bell, and Google Home app.

    I would recommend this to a friend