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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5073 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 81 Showing 1,601-1,620 of 5,073 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Nice hub

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent hub & value if you like the google ecosytem. Nice size screen for the price if you can get when on sale. Works with wyze webcams

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great little smart display

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and easy to use in the house for automation and all the other things Google assistant does. You will find yourself yelling at this device at times because like most tech, it isn't perfect.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DaneG, thanks for sharing your feedback with us. We're sorry to hear about the difficulty you experienced when giving voice commands on Nest Hub (2nd Gen).

      For the best experience when giving voice commands, adjusting your Nest Hub's mic sensitivity and retraining it with the Voice Match feature can be helpful, especially if you have other family members sharing your device. To set it up, simply follow these steps:
      Adjusting your Nest Hub's mic sensitivity and retraining it to better recognize your voice can be helpful with the issue. Check out the steps below:
      Retrain Voice Match:
      - On your phone or tablet, open the Google Home app.
      - At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      We also recommend changing Nest Hub's hotword sensitivity:
      - Open your Google Home app.
      - Select your Nest Hub.
      - At the top right, tap the Settings (Gear) icon.
      - Then tap Audio.
      - Then tap "Hey Google" sensitivity and adjust the slider to make your Nest Hub more responsive to the hotword.

      We'd be happy to help you, if you need further assistance. Feel free to reach out us via the Google Nest help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Simple and Effective

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked this simple and effective hub. Fairly painless setup with Google Home app. Integrates with Netflix, Youtube, spotify, Pandora, and others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT PRODUCT!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as intended, great product. Would recommend to anyone that wants a personal assistant but doesn't want to spend too much on all the fancy features

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great little devise

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second google hub. I am using this one in my bedroom to monitor my sleep. It has no cameras to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device is user friendly and easy to connect to other devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and is very easy to integrate into current smart ecosy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google Mini Hub

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Mini Hub is great for you if you have cameras, smart devices & other things. I used to use my phone to tell Google what i wanted but if I went upstairs & left my phone I couldnt see who's at my door or control any other devices until i came all the way back downstairs. GOOGLE MINI HUB IS GREAT!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of set-up, use, and practicality. Just what I need it for and a great digital photo frame for half the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, excellent price and meets all expectations

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Goog nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. Use it all the time in the kitchen and bedroom to listen to music or look up recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Does Job Well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly Inexpensive. Does exactly what it needs to do without having the camera like the max.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Hub very much welcomed in the kitchen

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price and super useful addition to the kitchen! Controls other devices and provide some entertainment! Super bright screen and it looks good too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect addition

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wife Loves having this in the kitchen. Perfect for when we are cooking

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great hub

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a hub for our Nest security cameras, as well as for a music player and control for smart plugs. I just wish that Google would make a deal with Tidal in order to natively support Tidal via voice command.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great utility

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] This offers a lot of utility as a hub unit at an affordable price. It can sync with many other smart devices and has been a lot of fun

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good display

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very responsive and clear display works with google home to control every smart device on the house.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, one of my favorite things, love how it can sync to my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a second display for the upstairs family room. We already had the hub which is our main display and gets the most use. Since we don't have a real doorbell for the house, we purchased two Google doorbells. To get the audio notifications, you have to have one of these displays or a Google speaker. Why buy just the speaker when for a few bucks more you can have the display. Bought this one because it's hard to hear the hub downstairs when someone rings the door bell and it will display the doorbell video stream.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good google product

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very good product for house. It is very helpful to use to listen music and other purpose.

    I would recommend this to a friend