Customer Ratings & Reviews
- Model:
- GA02307-US
- SKU:
- 6450821
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers are satisfied with the Nest Hub's ease of use, sound quality, and ideal screen size, making it suitable for various locations like a nightstand. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also well-received features. However, some customers have expressed concerns about the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users noted compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
amazing
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.worked great, does everything expected to do! looks nice as well
I would recommend this to a friend - Pros mentioned:Screen size
Google hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Wish I had got it sooner. We use it in my kitchen!
I would recommend this to a friend - Pros mentioned:Ease of use
Google nest
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking,easy to navigate can watch Netflix and a lot more
I would recommend this to a friend - Cons mentioned:Responsiveness
Standard Google product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, this is good, although it stopped responding to me for a few weeks. I wish there was more to do on the screen itself.
I would recommend this to a friend - Pros mentioned:Google assistant
Great Value and Well Made
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google Assistant built in makes this a super package and great value. The product is very well made and aesthetically pleasing.
I would recommend this to a friend - Pros mentioned:Google assistant
Highly recommend!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have never had a everything “smart” in our house so wanted to go ahead and give it a try and very happy we did! Love this google tablet!
I would recommend this to a friend - Pros mentioned:Ease of use
Good investment for smart house.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is pretty good. I'm satisfied with the ease to connect and the overall UI
I would recommend this to a friend Good Hardware. Questionable Software
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hardware works great. This software goes through updates that are sometimes good and sometimes bad
I would recommend this to a friendBrand response from Nest Support
Posted .Good day, DylanG! Thanks for your feedback on the Nest Hub (2nd gen)! We're glad you're enjoying the device itself.
We hear your concern with software updates sometimes causing issues. We constantly strive to improve the Nest Hub experience, but occasional bumps can happen. That said, we’d like to know more details about what you find frustrating with the latest update. This information helps us identify and fix the problem for future updates. Meanwhile, you can check for any available bug fixes by opening the Google Home app and tapping on your Nest Hub > Settings > Device information > Software update.
For support concerns, we welcome you to reach us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great value for the price
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I gift it to my mother in law and she use it every day while cooking, best present
I would recommend this to a friend Great Product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how customizable it is. And the fact that it tracks my sleep and breathing is awesome as well.
I would recommend this to a friend- Pros mentioned:Screen size
Nice
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great addition to smart devices. Like the screen size for when asking about weather the radar is easy to display.
I would recommend this to a friend We do not like it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second try. Second Nest hub. Frustrating. Confusing. Will respond to simple commands. We cannot get the screen to stay on Home Control. It is not intuitive. We had a Nest thermostat installed, so we bought this. Again. Ugh. We do not like it.
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hey there, JamesGMM. We’re sorry your experience with the Nest Hub (2nd Gen) hasn’t been great. We’d be happy to lend a helping hand and find you a solution — when you get a moment, reach out to us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Laying in bed Nest
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that I can just yell out to the Nest what I would like for it do,
I would recommend this to a friend Sleep tracking
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.With the addition of the soli radar chip it makes this purchase that much more better. Sleep tracking is basic but the information it gives is wonderful
I would recommend this to a friend- Pros mentioned:Google assistant
Perfect purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect purchase for us who just bought our first house.
I would recommend this to a friend - Pros mentioned:Ease of use
Very good entry smart hub
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to control devices set up in Google Home. Works well as a media player as well. Easy to set up.
I would recommend this to a friend - Cons mentioned:Camera
I'd take a 7-inch tablet on a dock over this
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have three of these things. They don't do anything well, but I keep them around. I like the lack of cameras, but it's a false feeling of security. I find the sleep monitoring amazing (who needs a camera, right?). Everything else is only 60%. Finally, it's glued to a pedestal and leashed by a short cord. It's awkward to impossible to use in bed without sitting up or spending the morning looking sideways. Again, I own three of them. I use them daily. Bottom line - If you want one, buy it. It's far from perfect but it is an on-ramp to google home control.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi BestbuyCustomer, thanks for being a loyal advocate of our Google Nest products. We're sorry to hear about your privacy concern and short cord for Nest Hub (2nd Gen).
We value your privacy and we've taken great measures to make sure it is protected and well guarded. If you would like to learn more about how we keep your data private and secured, you can read more using this link: https://support.google.com/googlenest/answer/9415830
We've taken note of your feedback with the short power cord and we'll pass along this information to our product team since we're always on the lookout for ways to keep improving our products and services. In the meantime, if you have any further questions or support needs, we'd be happy to assist you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Nest
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great quality item, easy to use and havr. I would reccommend
I would recommend this to a friend It Works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised, easy setup with no instructional guide.
I would recommend this to a friend- Pros mentioned:Sound quality
Love the Google Assistant!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. Exactly as expected. It helps us keep our house organized and gives us a little bit of light and music when needed!
I would recommend this to a friend