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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5034 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 5,034 reviews
  • Rated 5 out of 5 stars

    Loved the Nest Hub!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item was given as a birthday gift for my niece. She absolutely loved it and had considered buying one for herself, so she was absolutely thrilled to have received the Nest Hub as a gift!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this through best store pickup . I ordered online and picked it up same day within hours . Everything went smoothly this time . Product is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    is a great product I can control all my smart devises plus I can whatch youtube, netflix with a great video quality or stream spotify wile I wash my baby girl bottles

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great with google nest cameras

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my brother in law and he loved it! He recently purchased the google nest cameras & he has found it super useful!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Google

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart display with good voice recognition, can watch youtube, play music and play simple game.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hub

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Amazing additions for my home automation

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good chose

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it we use it to listing to music always.Sound good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok when its on sale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setting up is clunky when you have multiple locations and google accounts. I mainly purchased this in hopes of using this with plex. The best way i was able to achieve this is casting it from my iphone. The onscreen controls do not respond well and which i ended up using the phone for controls which takes a way from its original purpose.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ramal, thanks for sharing your insights on Nest Hub (2nd Gen). We're sorry to hear that you had some difficulty setting it up. It's still great to hear that you're able to set it up with your smart devices using your iPhone device. However, we'd like to learn more about the issue you're having with the onscreen controls of Nest Hub (2nd Gen). This will give us a better idea on how we can help you best. If you're willing to try, we recommend contacting our support team for further help with the issue. Here's the link where you can reach out to us: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is the best! From clock to personal assistant in one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Device!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the Hub and got a great sale price on it. Simple things like setting a timer are better than on the old Google Home speaker as you can visually see a countdown of the timer and know how much time remains. Nice product - Recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Not as Good as I Thought

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Intuitive set-up, features & functions pretty good. Sound is average.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest hub a good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Really thought out and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Hub for google stuff

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I is ok to use, and easy to set up. One thing I don’t like it only shows 1 camera at one time.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, have 2 already and needed 1 more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest Hub is an excellent device to have at home. Hopefully would have more options of variety of clock display.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Hub

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice device to have to use and it is easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Hey Google!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still trying to figure this out but it has grea sound and responds quickly to voice commands

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stop emailing me to post a review every 2 days

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Only posting because I am sick of the emails constantly reminding me to review. Also, minimum # of characters I have to post in order to stop the emails? Really BB?

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Try it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I love it!!?I gave only 4*cause I STILL haven’t the opportunity to read instructions & go over everything.. it has a lot of functions & I need to know/learn how to operate those functions. Purchased mine on sell!! Can’t say how easy it is to use just yet..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Step Up from Alexa for Sure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast Response and sleek design. I really enjoy the look and feel of the device, and the color choices. I moved from Alexa devices to google and so far so good. The only issue is the voice recognition is still a struggle. It doesn't always hear me and if I saw owl lamp it reads as all lamps and turns all lights on or off, which is quite annoying. But considering Alexa did the same thing, it is an upgrade, and the speed and design is a definite upgrade.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi RRP1988, thanks for sharing your feedback. We’re glad that you enjoy your Nest Hub. We’re sorry to hear that it struggles with voice recognition.

      Retraining your Nest Mini with the Voice Match may help, especially if you have other family members sharing your Nest Mini. You can try these outlined steps:
      - Open the Google Home app on your mobile phone or tablet.
      - At the top right, tap your account.
      - Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
      - Tap Assistant settings > Voice match > Add devices.
      - Make sure any devices you want to link your voice to are checked.
      - Tap Next, I agree.
      - Follow the in-app steps.
      - To get your personal information, you must turn on Personal results.
      - Tap I agree and proceed with the Voice match setup.
      - To invite others to set up Voice Match for tailored results, tap Invite, choose your communication method, and send the invite. To skip this step, tap No, thanks.

      For further assistance, you can reach out to our support team here: https://support.google.com/googlenest/gethelp Nest