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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5037 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 159 Showing 3,161-3,180 of 5,037 reviews
  • Rated 4 out of 5 stars

    PRODUCTIVE ENTERTAINMENT CENTER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The better of the bunch. Works near perfect. Favorite feature is able to link multiple devices when streaming music. Small glitches here and there but overall works as advertised. Routines are great too.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Tlaloc, thanks for sharing some of your favorite features you enjoy with Nest Hub (2nd Gen). Though we're glad to hear that it works well for you, we'd also like to know about the small glitches you experience. We'd like to figure out what may be causing the issue and see how we can further improve your experience with Nest Hub (2nd Gen). If you're willing, please consider visiting our support page where you can reach out to our support team: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    buy it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love it so much I'm thinking of buying more in the future for every single room in my house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good photo frame and assistant

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product to complement google photos and acts as a desktop assistant

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Much better than the nest mini since you can see photos and doorbell video, but kinda slow and laggy. Also the viewing angle isnt the best unless you place it at eye level. Thats one thing to keep in mind. But with the sale this was a good grab.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its very useful. I love it so much. I would like to purchase another one for the living room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price and quick shipping on Nest Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, good price. I was going to order this from Google but it would not arrive before Christmas. I got it by mail from Best Buy for the same price within a few days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Clock

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty Much just use it as a clock. Auto dining works great. Probably more that can be done with but if you already have a smart phone what's the point?

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Whatthe21, thanks for your feedback. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations.

      With the Nest Hub (2nd Gen), you can control your home, dim lights, turn on TVs, turn up the heat, and more with hands-free help from the Google Assistant. You can also entertain even more easily, view photos, stream music, read or watch the news, and more. You can also just ask or cast from your phone. You can place voice or video calls, broadcast messages around your home, add to family calendars, and more. Lastly, turn your display into a sleep guru with a Sleep Sensing subscription, Nest Hub (2nd gen) tracks when you go to bed and wake up, and how long you’ve slept. Plus it gives personalized insights and recommendations. We recommend checking all the rich features for your Nest Hub (2nd Gen) using this link: https://support.google.com/googlenest/topic/7195269

      We'd like to change your mind and provide you with a more positive experience for Nest Hub (2nd Gen). Our support team would love to answer any questions you may have in mind here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    DEFINITELY WORTH!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is honestly a great device, it upgraded my voice control so much and to have bisuals makes it better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent addition to a smart home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several smart devices on my house and the Nest Hub perfectly controls them. It's voice recognition abilities are very good, and it picks up both English and Spanish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working very great and thr photo grod is amazing to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its all good not that great it doesnt have great features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Shopping online

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shopping online is awesome,wouldn’t do it any otherway

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome capabilities without extra hook ups or speakers needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid alarm clock

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish the audio was a bit louder but i only use as an fancy alarm clock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and you can change the language for it. This is since it was bought for my in-laws and they love it so much!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size display. good value on sale. depending on your automated devices a very clever device. ability to serve as hub helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Center Clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is solid as our main clock in the living room. The google UI is nice but the smart assistant has taken some steps back over the years.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, Joseph. Thank you for posting your review on Google Nest Hub (2nd gen). We're glad to know that you're having a great experience with the device regarding its features. We appreciate your feedback about the Google Assistant of the device. We suggest that you retrain the Google Assistant as this can help fix common issues with the Google Assistant.

      We would like to hear more from you, we recommend that you reach out to our support specialists and let us help find a better resolution for you. Please contact us at our Google Help page: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful bit i swear it hates me, doesnt listen to me and plays something completly diffrent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great desk accessory

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly! I use it in my home office to control some of the smart home devices around the house. I have one in the living room, but it can’t hear me all the time when I’m in the office. So now I don’t have to yell anymore and it also doubles as a photo frame on my desk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Nest Hub 7

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My NEW best friend. I get the weather, games, information & sure happiness!

    I would recommend this to a friend