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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5041 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 5,041 reviews
  • Rated 5 out of 5 stars

    Good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s small but has I’ll the features I needed to view my nest camera.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yay, I FINALLY have one now!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been eyeballing these for a while and was waiting for them to go on sale... Bought it during Black Friday sales week.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Issus with setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I find the Google Home to be harder to set up then the Alexa Echo, especially at a facility such as my mothers assisted living facility. From what I have read, Google makes it very hard to find it's MAC Address, which apparently many servers want to access. Googles solution to the issue was the have the facility modify it's network.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, AlicejL. Thank you for sharing your sentiments on Nest Hub (2nd gen). We're sorry to hear that you're experiencing some difficulties with connectivity. The device should connect seamlessly with most home Wi-Fi networks. We'd like to know more details about your setup so we can identify the cause of the issue and provide you with troubleshooting steps that may improve the overall performance of the device. Please reach out to our team of specialists on the Google Nest Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this google nest! My daily use device when im home! Might buy another one for my home office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It is a must a need

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this product. It is my kitchen and use it every isntant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good gift

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parents loved it, cute device with many features. I would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    One more google device

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have smart devices throughout the home and wanted something with a display. This was priced half off so I gave it a shot. Sound quality is similar to a mini, not amazing, but works.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GlowWorm, thanks for posting your review. We're sorry to hear that your experience with your Nest Hub(2nd gen) didn't meet your expectations when it comes to performance. We'd recommend that you reach out to our support team and help you with improving the performance of your device or if you have any questions about your Nest Hub. You can contact us anytime on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrates well with my nest products. Bought it on sale and feel that it is well worth that price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hurray for Google Hub Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better value than Amazon Echo. Better design very happy with the way it fits our decore

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hub works great and was a bargain deal. Love how it interacts and announces doorbell rings.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm loving it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the music from my phone and my Google nest hub

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not too bad

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good product with minimal whistles. Bang for buck product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then Alexa Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came from an Alexa show to this and I wouldnt go back. super easy to sync content and other subscriptions to this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great accessory for any Google fan

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have product for anyone that owns a nest doorbell, shows you who rang the door bell! Love it for Netflix while cooking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Google

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Google. This is my second google Hub. Artificial Intelligence is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    I like the big screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the big screen, and the sleep tracking. Not so easy to use though.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace my Google home mini. I like being able to touch the screen instead of only using voice.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst display in the world. 95% of the time Google cannot get what I ask it to do correctly. Then it uselessly searches for results on the web when I just asked it to spell a word! Can never turn my lights on or off when I ask it to it always can't find my device. the worst part is all devices are in my Google home app

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Mechanic, thanks for taking the time to share your feedback. We’re sorry to learn that Nest Hub (2nd Gent) isn’t working as expected.

      Here are some samples on what you can ask to your Google Assistant: https://support.google.com/assistant/answer/7172842

      Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need help, you can always reach out to our support team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Must need in every home

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect photos display and clock and music player. Once you have one youll constantly depend on it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    It's alright, wouldn't recommend it though

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The device works decently although the UI is slow, the gestures are hit or miss, but sound quality is good

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey RaulC, thanks for giving us feedback about the Nest Hub (2nd gen). We’re glad that you find it decent and that you like the sound quality, and we’re sorry to hear of your poor experience with its performance.

      Your Nest display could be having trouble connecting to Google, and you can try these simple steps below that might help:
      - Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
      - Ensure that it is within a line of sight from your router.
      - Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
      - Reset your Nest display. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      We're always here for your support needs, please let us know if further assistance is required by visiting us here: https://support.google.com/googlenest/gethelp Nest