Customer Ratings & Reviews
- Model:
- GA01892-US
- SKU:
- 6450818
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Sound quality
Does a great job at displaying my day
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very clear and precise in displaying everything that needs to be displayed. The brightness can be adjusted and I love the volume.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi DadTech, we're glad that you liked Nest Hub (2nd Gen) and we appreciate your feedback. If you have any other issues or support concerns, you're more than welcome to contact our support team here: https://support.google.com/googlenest/gethelp
Great but with some flaws.
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's pretty good but it seems a bit slow when accessing other applications. Not sure why, I have contacted google and they said this is "normal." I guess maybe they need to update their processing chip in this device.
I would recommend this to a friendBrand response from Google Nest Support
Posted .Hi Ezra, thank you for your feedback. We're sorry to hear your Google Nest Hub device isn't working as expected. To help us improve our services and devices, please take a moment to fill out this brief feedback form: https://google.qualtrics.com/jfe/form/SV_
- Pros mentioned:Ease of use
Amazing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ease of set up and use. I use it everyday. My 2 year old Grandson loves when I google his favorite Cars movie song and we dance together. I also use it when cooking to find a recipe! Very helpful with a weather report in the morning also. I love it!
I would recommend this to a friend Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice screen and clarity. Functions or features are very convenient.
I would recommend this to a friend- Pros mentioned:Screen size
Screen stops working after 1.5 year
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so disappointing, the screen failed after 1 year and 5 months. We place this hub in the living room and set up our Google photos as a photo frame, and use it occasionally for voice assistant. Even with this light use, the screen still fail after such a short time. The issue is, the screen shifted all the way to the right and i can only see less than one inch of the frame, the rest of the screen is now black and distorted. Look up the warranty, sure enough manucacturer warranty is only one year, so no repair or replacement. Basically a junk now, i DO NOT RECOMMEND THIS PRODUCT
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, BinL. Thanks for sharing your feedback about the Nest Hub (2nd gen). We’re sorry to hear you ran into this issue with the screen. We suggest resetting the Nest display that may help. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting. If the screen issue persists, please contact us anytime here for further investigation and assistance: https://support.google.com/googlenest/gethelp
Google Assistant
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift. Recipient likes it a lot. Compact, but nice sized display for a counter top!
I would recommend this to a friendGreat price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my granddaughter for Christmas. I know she is going to love it. I ise mine all the time
I would recommend this to a friendNice new display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This hub display is so much clearer than the previous version. All my smart devices are synched. It might take a little patience to do that but once you do, you will love it.
I would recommend this to a friendGoogle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is so convenient to have in the house. I love that it controls all my google and android electronics.
I would recommend this to a friendGoogle nest
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice item. Replacement for a broken one. Would recommend.
I would recommend this to a friendGoogle
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very useful for those that are really into technology and smart lighting.
I would recommend this to a friendHome hubq
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Use it with multiple google nest products.
I would recommend this to a friendSmart Display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this display so I could stream my Nest doorbell. It works well.
I would recommend this to a friendGood value Google display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for a useful kitchen display. Works really well day to day.
I would recommend this to a friendExcellent Smart Display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful Smart display tells time sets alarms and access doorbell camera
I would recommend this to a friendWorth it
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had any issues. Sound quality isn't great for music but that's to be expected.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for taking the time to share your feedback on Nest Hub (2nd Gen). We´re sorry to hear that the sound quality didn't quite meet your expectations.
We understand that each person will have their own preference when it comes to sound quality. To improve your audio experience, we recommend adjusting the treble and bass settings by following the steps below:
- Make sure your mobile device or tablet is connected to the same Wi-Fi or linked to the same account as your Nest Hub.
- Open the Google Home app.
- Tap the device you want to adjust > and then Settings > and then Audio and then Equalizer.
- Adjust Bass and Treble level.
If you have questions or support needs with Nest Hub (2nd Gen), you're always welcome to contact our support team, whenever you visit the Google Nest Help page here: https://support.google.com/googlenest/gethelp
Christmas gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy great value very interactive I plan to purchase another one
I would recommend this to a friendHey Google is my friend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy to assemble. The screen comes in clear.It is a great product.
I would recommend this to a friendGoogle smart hub screen
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best smart hub on tue market by Google! Hopefully they will offer a larger screen.
I would recommend this to a friendMust have in your smart house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice addition to uprgade smart house features in addition it is used as a photo frame and kitchen speaker
I would recommend this to a friend