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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5044 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 187 Showing 3,721-3,740 of 5,044 reviews
  • Rated 5 out of 5 stars

    Must have in your smart house

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice addition to uprgade smart house features in addition it is used as a photo frame and kitchen speaker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Shopper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product & great online service! Amazing App! So easy! Great price as well!! Thank you Best Buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly great! Some of the games totally glitch out and reboot the device. This has happened on multiple devices of mine, so I know it’s the device and not my environment

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi loudmog, it's amazing to hear that Nest Hub (2nd Gen) works great for you. We do apologize for the glitchy issue you are experiencing with it.

      Rebooting was a great idea to try and fix the issue. However, if the issue is persistent, we recommend performing a factory data reset on Nest Hub. A factory reset will reset your Google Nest or Home speaker or display to its default factory settings. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      If you still encounter the same issue even after resetting Nest Hub, we recommend reaching out to our support team for further troubleshooting and isolation. You may contact us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    nice as a gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    highly recommended for people living in different country and dont have phone ,

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    This lil helper is great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be the second one and if for the kids room. Google tells jokes, riddles, stories, and calls santa. The animal of the day and what ever else it can do on top of controling smart bulbs makes this a super fun interactive toy for the kids.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google hub

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 of these google hubs around the house and they are a great step up from the basic google mini.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this i have 5 now and been buying them for my grown children homes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Other amazing addition to the master bedroom. Works terrific as an assistant or alarm clock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it… this is my second one. Good to check on my Nest Cameras and listening to my radio…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hey Google

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this in the kitchen all the time very useful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bedroom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased two for my bedroom and i can watch my son on my display and show my pictures and control lights.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product. good for long distance communication. will get as gifts for family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good and nice !!!!!!!!!!!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would buy again

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and is an amazing addition to my smart home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the google home capabilities. Plus the screen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the google home capabilities. Plus the screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Answers quickly. YouTube casting from phone is slow. I use it for displaying pictures and which it does an adequate job of.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Buggy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t work. If you look I up, google home in general is super buggy. Why they can’t do just basic testing is beyond me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A step up from the original

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of when asking a question it will display as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was so fast! It found my nest doorbell in seconds. The display pictures are beautiful. Great purchase.

    I would recommend this to a friend