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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 5,027 reviews
  • Pros mentioned:
    Price, Sound quality

    Rated 5 out of 5 stars

    Great helper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my parents to use in their new addition at our home. It is slightly smaller than the Google Hub Max that we use in our kitchen, but more importantly it is a quarter of the price. It works well as a broadcast speaker to contact us, it can be set as a medication reminder, clock and it's a great weather station.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding Value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One word review....Outstanding! Extremely easy to setup, remarkably good sound output, easily control song selections and volume control, surprisingly good voice recognition, on screen display of spoken words when asking for info, really good screen resolution, no unwanted ads on screen, and overall a good technical electronic for the very low price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Great little nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a really awesome purchase. The size is perfect to set on a end table in the living room. And it was so east to set up, to pair my smart plugs, Samsung tv's as well. It's never been easier to set my alarm clock, to check weather, news healines sport scores of my favorite teams. This was a great addition to my smart home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Nest Hub Google Asst (2nd Gen)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven't explored all that the Nest Hub does but so far doing exactly what we needed. We have added our Nest cameras very easily to the hub and enjoy the calendar reminders. Definitely would recommend. Need at least one more so that we can use as an intercom, you can talk to other parts of the house with another hub.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love this speaker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great device!! Love the color, and the style looks very classy. Perfect for what I wanted in my kitchen. The volume is perfect and sound quality is amazing. Love that there’s pictures and it easy to use. Overall very happy with this purchase and I’d buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Response time

    Rated 3 out of 5 stars

    Decent but not great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to love this, but I just can’t. The response time is slow when asking it to do something. Very limited streaming apps for tv. Home automation is OK and easy to link, but I think the echo show out does this device in many areas. Also based on it’s limitations the price point seems to high. $79.99 would be a better price point and if it was i’d probably look past some of its deficiencies, but at $99.99 there are better options from competitors.

    No, I would not recommend this to a friend
    • Brand response from Google Nest Support
      Posted .

      Thanks for your feedback on the Nest Hub (2nd gen), Mikeed704. We’re sorry that it didn’t work out for you — we’d like to learn more about your experience, so when you have a moment, here’s a survey: https://google.qualtrics.com/jfe/form/SV_2aStd8wsbcLGvwG Nest

  • Pros mentioned:
    Google assistant, Price

    Rated 5 out of 5 stars

    Hub happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 2 pack, one is placed in central location and the other in the master bedroom. We use this to monitor our property with nest cameras and it’s been fantastic even for my spouse who technically challenged. It offers so many great features . Great buy & price

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Exploring the world of Smart

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still getting used to having it around, but I love it. I ask it for recipes, play music, solve disputes, and a whole lot more. The only problem is that I have 3 of these devices and sometimes I'll ask the one in the living room something and the kitchen will answer and even the upstairs one will answer. There are so many things I have yet to explore that it is capable of doing. I have barely scratched the surface.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Helped with Sleeping Habits

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally had the 1st generation in my room. It is so helpful being able to control things around my home, listen to music, and set music alarms. I upgraded to the new version for the sleep tracking option. It does a great job tracking my sleep and pinpointing problems. It has help me make adjustments to my sleeping habits. The best part is the bass on this is so much better than the last one for listening to music. The first generation wasn't so great and I opted to an external speaker, but now it is decent enough for general listening.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there BulbaSword, thanks for being a loyal advocate of Google Nest products. We´re glad to hear that you loved Nest Hub Max. We'd like you to know that we have a dedicated team of support specialists, ready to assist you with your support needs. Please consider contacting our team here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google Nest Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Google Nest device enhances my music experience. The graphics are beautiful. a d the sound is high quality. The sale price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Airplane google Google nest

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. The size is perfect for a desk because not too big or too small and the bass. It’s perfect. It sounds like a tremble machine the response super fast so

    I would recommend this to a friend
  • Pros mentioned:
    Price, Sound quality

    Rated 4 out of 5 stars

    The honest good and bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Screen is good. Sound is great for its size. You can't expect much due to its size. I LOVE the hardware button to turn off the MIC, for obvious privacy reasons. Its price is also good for all the features. The bad: I really dislike that you can't type to search, so you're at the mercy of google understanding what you want, which sometimes can get frustrating. There's a LOT of extra stuff on the screen that I wish I could just remove. I use it mostly for just music, and I wish there was a "radio" mode so that the videos aren't playing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Must buy!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it everyday as it is located in my kitchen. One of the best purchases I have made. Plays Apple Music, reads recipes and I can set an alarm while I cook.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Sleep Tracking is Very Useful

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially bought this for cooking but when I saw it had some sleep tracking features I decided to try it out in the bedroom. It stayed there since the sleep tracking is more accurate then that of my Garmin fitness tracker. The microphone is very sensitive and the sound is decent. Overall it will do what you expect.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    Great Product for Great Price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my Nest hub. I had to get two one for the kitchen and one for my room. I like how its a digital photo frame when not in use and can display recipes, watch shows, play music and for a pretty cheap price. I'm honestly gad it didnt have a camera since it gives me more privacy and I can always turn off the microphone if I dont want google to listen to me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have several of these which I have purchased on sale. Everytime they're on sale, they are amazingly affordable. Quality wise, it's fairly decent considering it's a Google product. The device OS/software doesn't feel as smart as one would hope. There are many times it doesn't understand me or that it interprets the incorrect word. The app feels outdated and not organized. I have added and removed smart items and for some reason they still remain on the app. If they happen to (actually) remove from the APP, it still appears to live somewhere since using voice control does not reflect the change, for example, I once controlled my dining lights with two smart plugs, then I switched to smart bulbs and removed the plugs, but when I ask to turn off all lights in that room, it tells me "turning off 4 lights" even though I only have two smart devices in that room. I also often have to repeat a request. I have begun switching to Alexa products, because my Google products stopped connecting to my Wyze products. I'm not sure if this is a Wyze issue (which I wouldn't doubt) or a Google one. I just assumed that there was a reason the Google products were so affordable. We all know the saying "you get what you pay for." All that to say, I still recommend as an affordable smart home hub/system. When it works, it works well, but when it doesn't work, it can be very frustrating. I'lll leave you with two more points, it is smart to recognize who is speaking to it (if you have a household) which is convenient when asking to play music (it knows what account to select). If using to view cameras, it takes a while to load and has sort of a buffer/lag.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi EddieM, thank you for posting your review here. We're sorry to hear that your experience with the performance of your Nest Hub(2nd gen) has been disappointing. If you're willing, we'd like to take a better look at your device so we can help identify the cause of the issues you're having and help you with finding a resolution and improve your overall experience with your Nest Mini. Please reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Sleep tracking is a nice addition.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced a Lenovo Google smart display. I prefer this one since it is smaller and has the sleep tracking, which is pretty accurate compared to my Samsung watch and Note 20 Ultra. I haven't used the hand gestures, so I can't speak to that. Otherwise it works exactly like the Lenovo display.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    really nice to have

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing especially at night time because i watch tv on it and not have to be constantly on my phone. i love the clock at night, it dims the screen perfectly so the just being on the clock doesn’t brighten the room at all. the sound quality is really good especially when paired with another nest mini, also the microphone is much more sensitive at least for me than any of my other nest minis as well as the voice sensing. another thing is even though you can cast to it like a regular chrome cast it also has a few built though limited stream apps like youtube and netflix. the built in sleep tracking is really nice, i thought i wouldn’t use it since i have a watch that can sleep track, i tend to just use the nest hub since i don’t need to sleep with my watch on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    recommended

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device easy set up and great quality on video and sound This is my second device! Highly recommended

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google Nest 7" Smart display with Google Assistant

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Google Speaker display and Google assistant. I use it to monitor the front doorbell camera in my kitchen, as well as other cameras strategically placed outside on house. I am very, very pleased with the display. Easy to install and use and works with Google Home.

    I would recommend this to a friend