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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 5,027 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart and functional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display itself I really do like. Google occasionally seems to have things 'out of sync' (not sure how to describe it). The Hub is perfect for my bedside table. Starts my morning routine when I stop the alarm or when I just say 'Hey Google, good morning!' Silly I guess. And certainly not a necessity but gadgets have become sort of a hobby. (I have 22 various 'smart' devices in my home) I notice better reviews for Alexa devices but I've always had android phones and I just decided to stay with Google.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 4 out of 5 stars

    Easy to use smart display

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up and use. I primarily use it for controlling smart devices in my home, and listening to music. The display looks great, and the audio is decent enough for a small room. If it included a port to charge your phone, it would be perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    All of Nest without the bulk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you'd like the display without the bulk, this is a great in-between of the Nest Mini and Nest Hub Max. It would be nice if it did have a camera for those video calls but still worth it given the lower price. I recommend only purchasing when on sale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nest hub sleep patterns review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this night table clock, radio, display to track my sleep. I tis doing an OK job since it does not agree at all with my sleep tracking watch. I feel it is because next to the nest there are two persons and it takes an average of both. thanks

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Very convenient device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new nest 7, I received it as a Christmas gift and enjoy that I can see recipes, and even get google video dual calls on it. It comes in handy when I’m Cooking and don’t want to touch my phone while cooking I can set timer, check the weather, listen to music l, make calls, search recipes etc.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Nice midrange Google Home unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent midrange addition to the Echo line, with a decent screen, pretty good sound quality, and all the usual Google Home features. It could be a nice first introduction to the lineup, if you're not sure you want to spend a lot of money, or a good addition to another room in your house. (I use mine in the kitchen, especially for the timer feature.)

    I would recommend this to a friend
  • Pros mentioned:
    Screen size
    Cons mentioned:
    Camera

    Rated 4 out of 5 stars

    Gets the Job done.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Both this to replace my previous unit which showed up a cracked display randomly one day. It works like a charm and if we didn't like the first one, wer would not have invested in a second one. Display is nice and vibrant, good size for tight spaces, and shows just enough information so you do have to look it up yourself. Just wish it had a camera built into it so you would have the purchase its bigger brother

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Chix, thanks for taking the time to share your feedback. We’re glad to hear that you find Nest Hub (2nd Gen) great.

      Your patronage and satisfaction are what drives us in improving our products and services. We’ll also make sure to pass along the details of your feedback to the right team. If you need assistance, our support team is always here to help. Please feel free to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound quality, sleep tracking, soli gestures

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is much improved over the 1st gen, not that the 1st gen sound quality was bad. The 2nd gen is more bassy, without sounding muddy. The sleep tracking is more useful than I thought it would be. The sleep data is pretty in depth. The Soli gestures to play/pause music and to snooze alarms/timers is pretty cool as well.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Fun if you need an extra screen (or clock)

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes a nice clock! I wish it had the option to just display the current outside temp without a clock but it doesn't. If you want to watch things like YouTube or Netflix on it then it's great to have but if you just want it for voice commands and to use as a speaker then you might want to just get the speaker. Really depends on what you want to do - but you will still need to have the "Google Home" app on a mobile device in order to make full use of this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Google Home Smart Device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can control just about all of your smart devices via this unit. Lights, appliances, Cameras, and provides decent sounding Music. Besides answering your questions, device is useful when you have multiple devices to communicate via broadcast messages, and leaving digital notes for your Gen Z household.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great tool for the home!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. I like asking the time or getting reminded to do things. I can ask for a recipe, set one or more timers or alarms, play music, ask for store hours for specific places. I can listen to the news....all in all, a handy device!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Google Nest New Levelz

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you own a Google smart display, it's likely that you have the first-generation Nest Hub. However, there are other options available, such as the Lenovo Smart Display powered by Google Assistant or the more expensive Nest Hub Max with a built-in camera. For many smart home consumers, the smaller Nest Hub, priced at $130 and frequently on sale, is the preferred choice. But now, there's a new model to take its place. The second-generation Nest Hub is not only smarter but also cheaper at $100. With its impressive features, it's definitely worth considering. However, Google has introduced a new feature called Sleep Sensing, which may be unsettling for some users, similar to Amazon's Echo Show 10.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Good Features in a Small Package

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The update with sleep assist is worth the purchase. I was able to create a morning routine that uses the smart bulbs in my ceiling fan to slowly brighten my room to wake me up in the morning. Sound quality is good for music while I prepare for my day and doesn't take up a lot of night stand real estate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice as a smart clock and more

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really impressed with the Nest hub. I was looking at some other smart clocks when I found this item that is much more powerful, and comparably priced at the sale price I paid. It also integrates easily with my phone and the Google Home app. I am using it as an alarm clock mainly, but I like all of the added features of streaming music, controlling my smart lights, thermostats, and more. I also like that I can turn off the mike so I only have it on when I want to. If I want to set an alarm easily, I can flip on the speaker, and Hey Google the alarm settings, and turn the mike off again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Friendly home device.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Family friendly. Easy to set up and install in home and on phone.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 4 out of 5 stars

    Another smart hub, but is it necessary?!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love smart devices. Especially, smart hubs that will allow a user to integrate items in their home/ lifestyle to be used and connected. I had an opportunity to get this Google hub during a special sales promotion and because Google is such a reputable company, with strong smart devices. I decided to give it a chance. The display is a nice size. Clear, and with a bright visible screen. This will allow the user to connect to a few devices like a sound bar, a TV, and even smart bulbs and lights within their home. However, the connectivity is not universally present, like it is with the Amazon Alexa devices. Even little things like the display of the date and time are so minuscule when compared to the size of the actual screen, that it’s even hard to see it unless you’re up close. The speaker sounds good when & if you’re using it for podcast or audiobooks. But if you’re listening to music, it could be so much better! and lacks a lot of the characteristic and stereo quality needed for today’s genres. Value wise, I think it’s a good value but Google definitely needs to upgrade the functionality and even some of the smart component connectivity through the Google app. This can allow things to be even more seamless and easier to use. Especially for first time users. Ultimately, I think this item is good! not great! but there’s plenty of potential and opportunity for the future.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, we appreciate you for sharing your review. We're sorry to hear that your experience has been less than ideal when it comes to the overall performance of your Nest Hub(2nd Gen). Your feedback on the connectivity, the display of the date and the functionality of the device is appreciated and rest assured we'll relay this to the right team. If you need further assistance with your Nest Hub or have additional questions, please don't hesitate to reach out to our support specialists and let us help you in finding a resolution to improve your experience. You can contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this device as a bedside display it's very handy for some home applications and has a decent speaker i used to have a nest mini and I'm glad i upgraded to this is surprisingly good considering one how dim the display gets when you turn off all the light and two how customisable it is. But be carful it took me to a bit to figure out why my alarm kept defaulting back to the original sound apparently there is a bug with alarm routine and rise snd shine alarms however if you just set a normal alarm and choose a custome sound or music alarm it works just fine

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    I love it!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it as a Christmas present and I love it! It can play white noise, music, podcasts, it can track your sleep, etc. I have 2 in the house, one in my bedroom and 1 in my kitchen. Overall a great product!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Works great for any home.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love the nest hubs. They are the perfect size and can be placed in any room. The sound quality is pretty good, and the screen can get very bright.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So easy to use. I love it Great quality. Clear quality. Highly recommened

    I would recommend this to a friend