Customer Ratings & Reviews
- Model:
- GA01892-US
- SKU:
- 6450818
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value for the product, highly recommended for all.
I would recommend this to a friendnest hub is easy and convenient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought me another cuz for the price they offer a great value
I would recommend this to a friendGood product!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, just getting into the smart home stuff and loving it.
I would recommend this to a friendNest display
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use this to view my outdoor security cameras when I get alerts
I would recommend this to a friendGoogle home
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item nice to use very convenient 5 stars. A plus.
I would recommend this to a friendGoogle home
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item nice to use very convenient 5 stars. A plus.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what it needs to do. Very cool and unique. The screen is a little slow but can’t expect much compared to PCs
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thanks for sharing your experience. We’re glad to hear that you find Nest Hub(2nd gen) great.
For slow display, we could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
If you need assistance, you can always reach out to our support team We’d be happy to help here: https://support.google.com/googlenest/gethelp
Great
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent but on decent price. Must recommend for everyone.
I would recommend this to a friendHub
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this google hub. The picture quality is great!
I would recommend this to a friendLove my nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this, really nice for bedrooms or living room space
I would recommend this to a friend- Cons mentioned:Camera
Google nest
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's doing a great job only bummer I thought it had a camera
I would recommend this to a friendBrand response from Nest Support
Posted .Hi king, thanks for your insights on Nest Hub (2nd Gen). We're sorry to hear about your disappointment with the missing camera feature. We value your feedback and we'll make sure to pass this information along to the right team, since we're always on the look out for ways to improve our products and services. You can always contact our support team for any support needs here: https://support.google.com/googlenest/gethelp
Awesome!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome device at an even better price I highly recommend
I would recommend this to a friendGoogle hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helps me control my house smart devices with a voice command
I would recommend this to a friendHub hit the mark!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great update! More capable and the sleep function is great!
I would recommend this to a friendVery Useful
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, super convenient and has so many features.
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its really good. Love it. Working perfectly. Will suggest
I would recommend this to a friendGreat gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Present for parents. They love the simplicity of this.
I would recommend this to a friendCould be better
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works good sometimes and sometimes is also complete garbage. I'll tell to turn the lights off and it will start playing music, like how does that even make sense. The screen has decent performance and good video quality. It does disconnect from the internet sometimes and can be annoying.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, PaulILG. Thanks for reaching out. We're sorry to hear about the connectivity and voice commands issues with Nest Hub (2nd Gen). We would love to see what we can do to help improve your overall experience with your Google Nest device.
For the best experience when giving voice commands, and if you have other family members in your home using the Nest Hub (2nd Gen), setting up your Voice Match will help improve voice recognition. Here are some steps you can follow to enable this feature:
Retrain with the Voice Match feature:
- On your phone or tablet, open the Google Home app.
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
To better isolate the connectivity issue, we recommend trying out the following to see if the issue may be related to factors other than your Nest Hub (2nd Gen):
- Check for connectivity issues, such as possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue.
- You might also want to check for possible interferences. There could be signal interference due to traffic on your Wi-Fi network, on your neighbors' Wi-Fi networks, or from other sources like microwaves, baby monitors, or even the thick walls of your home. Placing your Nest Hub (2nd Gen) in a straight line of sight with your Wi-Fi router may help improve the signal strength.
- Lastly, we recommend resetting Nest Hub (2nd Gen) to see if it might be helpful in fixing the issue. To reset, follow the steps here: https://support.google.com/googlenest/answer/7073477
If you still experience some issue even after following the steps we provided, please consider contacting our support team for further help with your concerns here: https://support.google.com/googlenest/gethelp
Better than 1st gen
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.More improvement than the first generation I really love it
I would recommend this to a friendNest hub smart play
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This google nest hun is amazing, everyone needs one!
I would recommend this to a friend