Customer Ratings & Reviews
- Model:
- GA01892-US
- SKU:
- 6450818
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
great gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great gift idea for my parents that are hard to buy for
I would recommend this to a friendCould have better mic
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is great, but compared to Alexa, it soemtimes cant hesr you and you have to rause your voice or repeat yourself.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Anti, thanks for reaching out to inform us about the issue you´re having with Nest Hub (2nd Gen). We do apologize for any disappointment you may be having when giving voice commands.
For the best experience when giving voice commands, and if you have other family members in your home using the Nest Hub (2nd Gen), setting up your Voice Match will help improve voice recognition and identify different accounts for your device. Here are some steps you can follow to enable this feature:
- Open the Google Home app.
- At the top right, tap your account.
- Verify that the Google Account shown is the one linked to your speaker or display. To switch accounts, tap another account or Add another account.
- Tap Assistant settings > Voice Match > Add devices.
- Make sure any devices you want to link your voice to are checked.
- Tap Next > I agree.
- Follow the in-app steps.
- To hear personal information, you must turn on Personal results. Tap I agree and proceed with the Voice Match setup.
- To invite others to set up Voice Match for tailored results, tap Invite > choose your communication method, and send the invite. To skip this step, tap No thanks.
- We also recommend enabling the Personal Results for your account. Simply follow the steps on this link: https://support.google.com/googlenest/answer/7684543
We´re always looking forward to helping you with your support needs. We'd be happy to assist you further and improve your experience with your Google Nest Hub (2nd Gen) here: https://support.google.com/googlenest/gethelp
Prefect Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the google hub for my daughter for her Christmas present and she loved it
I would recommend this to a friendNest Hub
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving it more and more it’s an essential tech gadget!
I would recommend this to a friendGoogle Nest hub.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little device. Smaller. Nice display. Great deal.
I would recommend this to a friendNest nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it and will be buying another one soon. The picture is very clear.
I would recommend this to a friendPretty color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Very convenient to have in your room, glad i got it!!
I would recommend this to a friendPainfully slow
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow. I mean it is so slow. The processing when trying to move through screens is painful. I would not recommend this or buy this for anyone.
No, I would not recommend this to a friendBrand response from Google Nest Support
Posted .Hello JohnM. We're sorry to hear you're experiencing some slowness with your Google Nest Hub (2nd gen). We suggest you check if there are any software or firmware updates available. Here's how to check for updates:
Firmware version
- Open the Google Home app.
- Tap and hold your device's tile.
- Tap Settings > Device information.
Note: This is the last firmware version 22.20240805.103.161
Software version
> Check Your Wi-Fi Connection:
- Make sure your Nest Hub is connected to a stable Wi-Fi network.
- A strong connection is crucial for automatic updates.
> Power Cycle Your Device:
- Unplug your Nest Hub from the power source.
- Wait a few minutes, then plug it back in.
- This can sometimes trigger a software update.
If you're still having slowness problems, please contact us here: https://support.google.com/googlenest/gethelp
Pretty
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a a really nice looking device would recommend
I would recommend this to a friendNest Hub In My Master Bath
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this Nest Hub for my master bathroom to supplement a Bluetooth speaker. I also like to see my photos.
I would recommend this to a friendGood Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good screen, high quality build and resolution. However, it is just not intuitive to set up for streaming other google devices (like Nest cameras).
I would recommend this to a friendPretty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a Christmas gift! So I don’t know how it works!
I would recommend this to a friendGood product
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently Bought this for my dad and he loves it!!!
I would recommend this to a friendWorks with nest well
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well integrated into Nest and Arlo security cameras.
I would recommend this to a friendVery nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy whit my purchase amd im enjoy very much
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product highly recommend, will! buy again!!!
I would recommend this to a friendgreat
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this little guy. A very good purchase. 10/10
I would recommend this to a friendGreat
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item ,we have couple in our home. Thank You.
I would recommend this to a friendExtremely fragile
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased to place in my moms kitchen. A week into ownership she was moving a cutting board from between the nest hub and the backsplash and tipped it over onto the counter top it sat on. Upon sitting it back up she noticed the screen cracked. Very displeased.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there, BenjaminI. We're sorry to hear that the screen of your Nest Hub(2nd gen) got cracked. We'd like to know more details about your concern so we can investigate it further and help find a better resolution for you. We recommend that you reach out to our support team by visiting our Google Help page here: https://support.google.com/googlenest/gethelp
BYEBYE GOOGLE.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.google has been the worst and outdated technology. Constantly having issues with google recognizing commands, turning on or off devices. Google also doesnt provide support! have had so many issues with this; my gmail account and other things., got rid of google totally and went to apple + amazon! Also another thing they have been using the same stuff for years - not updating looks/features etc
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Chrykjec, we appreciate your feedback on our Google Nest products. We´re sorry to hear about your disappointment with the voice command for Nest Hub (2nd Gen) and for falling short on helping you with your support needs. If you´re willing to try, we´d like to take another shot at understanding what may be causing the issue with Nest Hub (2nd Gen) and see how we can help you best. Feel free to reach out to any of our support agents by using this link: https://support.google.com/googlenest/gethelp