Customer Ratings & Reviews
- Model:
- GA01892-US
- SKU:
- 6450818
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Google Home
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received this in just a few days at a wonderful price! It was so easy to set up & I enjoy it everyday!
I would recommend this to a friendCan it be used as...
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am thinking about purchasing a few more of these new versions. Can these devices be used as intercoms from room to room??? Can it display photos from google photo gallery???
I would recommend this to a friendBrand response from Nest Support
Posted .Hi NoaBBTechStuff, thanks for giving us a review about the Nest Hub (2nd gen), and we appreciate that you’re thinking of getting a few more of the new versions.
You can send a message to everyone in your home by broadcasting messages on all of your Google Nest or Home devices. You can broadcast a message to your entire home (all Google Nest or Home devices), or to a specific room or device. You can also reply to a broadcast after it plays. Your reply will only be sent to the original broadcasting device. Other speakers or displays, and mobile devices will not get your reply. Check out this link for more details: https://support.google.com/googlenest/answer/7531913
Also, you can use the Nest display as your digital photo frame and create photo albums in Google Photos and display them on Nest Hub. With Google Photos, you can enjoy the photos that mean the most to you on your Nest display. In order to enjoy your personal photos, you need to have a Google Photos account. When your Google Nest Hub is not being used, it can quietly keep you entertained. You can add your favorite photos to Google Photos and display them in your Google Nest photo frame. Check out this link for more details: https://support.google.com/googlenest/answer/9136992
We’re always here for your support needs. Please don’t hesitate to let us know if there’s anything we can help you with: https://support.google.com/googlenest/gethelp
thanks Best Buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great products ...helps to keep you engage when you are alone, bestbuy is best to buy....thanks Best Buy
I would recommend this to a friend- Pros mentioned:Ease of use
Makes life easier.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It definitely makes life easier in the kitchen. Now when I'm cooking, i don't have to touch any devices to answer whatever question I may have, or if i want music in the background. All i say is 'hey Google...' and I'm all set. I definitely underestimated how much I would love this.
I would recommend this to a friend nice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.can be a bit glitchy sometimes but is better then amazon alexas
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, thank you for choosing Nest Hub (2nd gen). We're sorry to hear that you're experiencing some glitches with the device. We'd like to know more details about the issue so we can help identify the cause and provide you with troubleshooting steps that may improve the performance of the device. Please reach out to our team of dedicated specialists on our Google Nest Help page for immediate support here: https://support.google.com/googlenest/gethelp
Ambers review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Everything about it. Its has good volume
I would recommend this to a friendLuv the Google!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome!!! And BB really does have lightning fast shipping,
I would recommend this to a friendHub
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wish the screen was bigger. Other than that I am satisfied
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Statham, thanks for posting your feedback on your Nest Hub(2nd gen) and we're sorry to hear that your experience didn't meet your expectations when it comes to the size of the screen. Rest assured that we'll relay this to the right team for improvements that we may have in the future. If you need further assistance or have additional questions regarding your Nest Hub, please don't hesitate to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Best Google Assistant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than my Google Assistant mini with screen display.
I would recommend this to a friendnest
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For someone that is not very computer savy, it is complicated. I had it all Set up with all my household items that I can turn on and off. By talking to the Google, it has deleted many things and now it has become difficult to reinstall.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Thanks for posting a review, JuneH. We're sorry to hear about the issues you have with using the Nest Hub (2nd gen). We’d like to investigate and help improve your experience. We encourage you to contact us anytime at the following link so you can tell us more about your concerns, here: https://support.google.com/googlenest/gethelp
Good present
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this item for my dad for Christmas and he loves it!
I would recommend this to a friendNest hub
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job. It is a little lag but overall my son loves it.
I would recommend this to a friendRecommended buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product definitely enhances my quality of life!
I would recommend this to a friend- Pros mentioned:Google assistant
Great Additon to My Setup
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I already have some google home speakers int ge house, but i love this ine because it shows me info when i ask it questions and I love being able to swap out the faces.
I would recommend this to a friend Google Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.good product. ……………………………………………………..
I would recommend this to a friend- Pros mentioned:Screen size
Should have bought two!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This little powerhouse can do it all. I will be purchasing another for the kitchen. It is in my bedrooms now and I use it a lot more than I expected.
I would recommend this to a friend - Cons mentioned:Responsiveness
Laggy Google Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Idk how people can love this. Very slow. Very laggy, not responsive at all, overall its a cheap useless gadget. I have a few smart bulbs and outlets that currently I control with Sonos. I thought this will be an upgrade but nooo it is a huge downgrade. Gets confused how to play and where to play music. It can start playing music but cannot stop. These all works well wirh Sonos voice command but google made it. A useless display woth a cord which is slow and laggy. Returning this usless thing.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi, Botond! Thanks for your feedback. We're sorry to hear you're having connection issues with your Nest Hub and that it's not working as intended. This is not the type of experience we want you to have, and we're here to help. We suggest contacting our support team so we can assist you and check on your Nest Hub. We might need to perform some troubleshooting steps that may help resolve your concern. Reach out to us here anytime: https://support.google.com/googlenest/gethelp
Didn’t get item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never got the item. Got lost in shipping so not sure if it was fed exs fault or Best Buy
I would recommend this to a friendNice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very good product I really enjoyed listen music
I would recommend this to a friendWaste of money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had great hopes for this device. I had been using the Google Home app on my phone and was wanting to expand my ability to control my home. I had hoped that with the presence sensing in the hub that it would open up new triggers. It does not. However, this is not the issue that brings the greatest regret. The device will not stay connected to WIFI. Period. I have reset it, moved it directly beside the router, etc. and it still will not stay connected. This makes the device an absolute waste of money, electricity, bandwidth and time. If you ask it to turn on the lights - "I'm having trouble connecting to the network" If you ask it to play YouTube - "I'm having trouble connecting to the network" Even just using it as an expensive photo frame is a letdown as it just continually has the connection error on the screen or a message to please try and set up the device again. If I had been able to return this item I would have but I missed my window of time to do so.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, MichaelS. Thanks for letting us know about your experience with the Nest Hub (2nd gen). We can imagine how much time and effort you’ve spent, and we regret the inconvenience these issues have caused you. We encourage you to contact us anytime so we can investigate whether these are caused by the device, network, or other environmental factors. You’ll find our specialists always ready to help you here: https://support.google.com/googlenest/gethelp