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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5027 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 5,027 reviews
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the benefit of this device. Simple to install and the speeaker sound great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hub that controls my house!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great tool to have to control your house. I often have visitors and using this as a hub prevents them from having to speak to Google to turn things on and off. The pairing process was easy to set up and I really enjoy the pictures that play when the screen is idle. Last but not least, the motion sensor is pretty cool. I like that screen "wakes up" when I'm near it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Google assistant

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good beginner smart display.Google assistant is on point with your assistant tasks.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great device but there are some cons

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like the display is a bit laggy when it comes to everyday exploring through the Nest Hub. So I would say it was pretty disappointing to see that in a 100$ item. In my opinion, it does not really matter, because I am not using this for videos or games. One should definitely not be using this for that sort of entertainment, they would be better off with some sort of mobile device. Overall pretty solid device. It works for all the reasons I need it to, and I practically use it in my daily life.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi, ArielRomero! Thanks for your feedback. We're sorry to hear your Nest Hub is a bit laggy. We understand how disappointing it can be when your device isn't working as you expect it, but we're here to help.

      We suggest restarting your Nest Hub by unlugging it from the power source for 1-2 minutes. If you still experience the same issue, you can perform a factory reset on your Nest Hub. Here's how:
      - On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.

      Note: Factory reset will clear your data from the device and can't be undone. You will need to re-set up the Nest Hub.

      If the issue persists even after the factory reset, we suggest contacting our support team so we can assist you and check on your Nest Hub. Reach out to us here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Love this Google Nest Hub 2nd Gen!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this product wasn't getting phased out. :(

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Black Friday deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been wanting this new google device for a while. Totally easy to set up and use. I picked it up from rebrand Best Buy outlet which was new to me. Customer service is great and even with the store being busy the sales rep still was engaging with me until I feel comfortable with my new product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest hub

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nest hub completed what we needed for our home security system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    prefer over show

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far i like this better then my echo show 8, display quality is as good but the nest is easier to use

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Smart Display

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great device. I wish Apple would get with it and make their own smart display, but this will more than do for now. I really like this smart display. It’s nice to have a beautiful display that can show the time, play music, videos, and more. I primarily use the display for music, video, and as a smart home hub and it works great! Speaker has good fidelity, and actually has some bass! Just wish that google would fix the iOS version of the home app so I can get voice match working again…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Google

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Google. I use it daily for information and recipes and pictures. I dont know how I lived without it. Easy to set up and i love the sand color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goggle nest

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product from goggle, set up was super easy, you can run your whole house with this.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great home smart hub!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is exactly what I wanted for my living room since I don't have a clock. Being able to see the weather, the time, the news, and my next day appointments without looking at my phone is a great functionality to me. Works great, clear screen, fairly compact, and worth the money. Great device to put in all parts of the house like the bedroom, kitchen, etc. I'd recommend and buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Super convenient, works great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have this set up in our kitchen and it controls our entertainment center in the living room, but it's also utilized for tasks and questions in the kitchen. It's also a nice distraction for young kids while they are waiting for something to eat. Strongly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and the display is great. I was also able to sync with my Google Nest.

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    The Gold Standard for Home Automation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Home products are easy to use and set up. I purchased this as a gift for my sister. She loves the photo frame option that allows you to display photos from Google Photos. I like that Google still overs a Hub with no camera on it. It's nice to have both options between the Hub and the Hub Max. Google is truly the gold standard when it comes to home automation. Their products integrate well, and they allow for multiple vendor integrations. It's hard to beat this for $59.99.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    For $49.99 this is a steal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful nest hub. Sound is better than I was expecting. Easy to use and great for controlling all your smart devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best bedroom clock replacement.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how the Google Hub makes it easy to get info without reaching for your phone. It also makes an excellent bed-side clock and I like how I can stop or snooze alarms with my voice and I don't have to search for a button to stop the buzzing in my head. Everything works, even if you have an iPhone, since all you need is a Google account and the Google Home app on your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy fir google home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and great price. Set up for android or on ios is easy eith google home app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Music in the air

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a surprise for my Wife, To have pictures and music by her bed was a great gift

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It keeps me inform with just a voice command. I use it everyday for many things. I use it to call my kids using my cellphone or use it as an intercom through out the house where one is located. I control my smart house with it like I said it is use for many things. No issues so far..

    I would recommend this to a friend