Customer Ratings & Reviews
- Model:
- GA01892-US
- SKU:
- 6450818
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
Imperfect Doorbell Option
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device, once fully set up, works very well. The rub is actually getting it set up properly. The 'help' messages are not particularly helpful for those new to this type of device. For 3 years we have had Nest security cameras on the exterior of the house and they work great but they were setup by an experienced consultant. We did this ourselves and it was a headache to set up.
I would recommend this to a friend- Pros mentioned:Sound qualityCons mentioned:Responsiveness
Bedside device
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.great bedside device. Has decent speakers with some bass and a nice bright screen. My only gripe is that its kinda slow and sometimes unresponsive but other than that, its great
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Vince, thanks for sharing your views on Nest Hub (2nd Gen). We're sorry to hear about the slow and unresponsive issues you are experiencing with it.
If you haven't tried yet, performing a data reset on Nest Hub may be helpful in fixing the issues you shared with us. Keep in mind that resetting will erase all data and that you may need to set it up again. To reset, check on the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest Hub will let you know that it's resetting.
If resetting doesn't fix the issue, we recommend contacting our support team so we can assist you further with the issue, by visiting us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Screen size, Sound quality
Nice toy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and full of features. It has decent sound and helps provide a reasonable sized google display.
I would recommend this to a friend - Cons mentioned:Camera
Issue with connection to Nest exterior camera.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good device, I am continuing to have an issue using this device with and external Nest/Google camera. The screen will work well for several hours then turn green. Also, with the software updates the image from the camera will freeze. Support has not responded. This is the 2nd device. Other items work well, The only fault is the connection with the Nest/Google camera. Worked well until the software update in October 2022.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Bill, thanks for investing high on Google Nest devices, and for sharing your feedback on Nest Hub (2nd gen). We appreciate that you find it good, and we’re sorry to learn you have issues with the screen that turns green, and with streaming your security camera video on the Nest display. We’d like to investigate whether these issues are caused by the device, network, or other environmental factors. Please get in touch with us at the Google Nest Help page for real time services and assistance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
Perfect gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a gift. I have owned the max version for two years and it has been great. Both hub and hub max editions are great devices.
I would recommend this to a friend - Pros mentioned:Ease of use, Sound quality
Great purchase
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. It was a gift but I have 3 minis and a Google Max at home. They all are awesome.
I would recommend this to a friend - Pros mentioned:Screen size
Perfect for my night stand.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wasn’t sure if I wanted this but when it went on sale I thought I would get one. I love this little guy. I have Google nest minis in every room but decided to get the 7 inch screen hub for my bedroom. It works as clock. It will show pictures randomly. When you askGoogke a question it will show you images as well depending on what you ask. Perfect for the bedroom. I am considering one for the kitchen.
I would recommend this to a friend Google Hub
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This product is truly very useful and brings many benefits I appreciate its sophisticated and easy-to-use design. The quality of this product exceeds my expectations. I will definitely recommend it to my friends and family. I am very satisfied with this choice
I would recommend this to a friend- Pros mentioned:Ease of use, Sound quality
Google
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice Sounds amazing and works really good!!!!
I would recommend this to a friend - Pros mentioned:Sound quality
Handy gadget to have
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I hot this for a gift while it was on sale at a reasonable price. Wish I would've gotten this sooner. It comes in so handy when you want to find something out quickly. Also, like it because you can chromecast a station to it to watch a show. I use it to watch shows from Pluto. You can also ask it to music. You can practically do what you can do on your phone.
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish i had done the bigger screen. Other then that we are very happy with this product. My 5yo loves that he can listen to KPOP whenever he wants.
I would recommend this to a friend- Pros mentioned:Sound quality
Highly Recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product!! I purchased this for my in-laws because they were blown away with mine when they were visiting me
I would recommend this to a friend - Pros mentioned:Screen size
Great Visual Assistant
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for kitchen to show recipes or answer random questions, I use it as digital album too thru google photos. 2nd gen is almost identical to the 1st gen, I was expecting more changes. It does have more sensor features like reading the room temp. The downside is the screen responds differently, more delayed despite screen highlighting selection, it could be user error and maybe a setting can change it but the screen seems thicker on this one requiring more pressure. Sound quality is fine but of course not like the jbl or lenovo speakers with google assist.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi OptimisticT, thanks for taking the time to share your feedback. We’re sorry to hear that you’re experiencing a slow interface and response with Nest Hub (2nd gen).
We could be looking at a possible connectivity issue that affects the overall performance of your Nest Hub, and it’s important to make sure that this is not caused by a spotty or weak Wi-Fi signal. We suggest checking your Wi-Fi network for a strong and reliable connection. If you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network, removing other connected devices to your Wi-Fi may relieve network congestion. You can also try doing a factory reset to improve its performance.
If you need assistance, you can always reach out to our support team You can contact us using this link: https://support.google.com/googlenest/gethelp
- Pros mentioned:Google assistant
The best alarm clock home automation table made.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Google hub is the best, you can control everything in your home from sonos to Lutron casita lighting control, as well as honeywell and nest thermostats, to you google doorbell and so much more it’s a must have in a home . Perfect gift for anyone. Ask google to play rain sounds at night for bed . And so much more ..
I would recommend this to a friend - Pros mentioned:Sound qualityCons mentioned:Responsiveness
Hub is underpowered - Glorified picture frame
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Underpowered “hub” that is a glorified digital frame. Bought it because I added 2 Nest floodlight cameras and a doorbell to my home. It is clunky and slow to respond. Phone is far faster. The speaker is Ok for sound, but integration with Spotify via hub is terrible and if you’re an iOS household forget pushing from your phone to hub. Oh, and YouTube music works, but changing songs is slow and unresponsive. Should I expect more from Google? Probably not given the clunky install of 3 Nest products (dependent on QR codes). Use your phone or get an Android tablet instead.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hey there. Thanks for investing high on Google Nest devices, and for giving us feedback about the Nest Hub (2nd gen). We’re sorry to hear that your experience didn’t meet your expectations. We are committed to providing exceptional experience, and feedback like this helps us identify areas we can improve for users like you.
Meanwhile, it can be helpful to check for any wireless interference or rang issue that can affect the overall performance of your Nest display. Although the device can pass the connection test during setup, it will struggle to stay connected if it’s just a bit too far away from your router. If you're experiencing a spotty connection or weak signal, we also recommend checking your Wi-Fi network to see if your bandwidth is congested, which happens if you have too many devices connected on the same bandwidth or if your network package is not enough to handle the data traffic on the network. Removing other connected devices to your Wi-Fi may relieve network congestion. You may need to extend your Wi-Fi network’s range using boosters or additional Wi-Fi access points if your display is located too far from your Wi-Fi router.
Feel free to contact us at the following link for additional assistance: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Great in the kitchen
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought ours to put in the kitchen. Works great for recipes and I can listen to music while I toil. I really enjoy seeing my pictures from my Google Photos every time I walk by the fridge. Ended up buying a second one for the bedroom. Will Sleep Sensing, the screen dims automatically to a barely visible clock. Enough to see in a pitch black room without disturbing my sleep - a must for me! All in all it's a simple and intuitive device.
I would recommend this to a friend - Pros mentioned:Screen size
Great purchase!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest Hub 7" is a very nice alarm clock/smart display. The display is very clear and provides the time and weather information. Excellent purchase!
I would recommend this to a friend - Pros mentioned:Ease of use
Super useful
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, seamless integration with the rest of my smart devices. It makes running my smart home a breeze.
I would recommend this to a friend - Pros mentioned:Screen size
Must buy at Best buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent device, very responsive, screen is really helpful
I would recommend this to a friend Helpful nest
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love my nest, I have mine in the living room, so when I come home or leave for work the nest turns my lights on/off, it plays my playlist for me I am very happy with the nest and I am going to buy the nest speakers next. Highly recommend
I would recommend this to a friend