Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5028 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 5,028 reviews
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Compact, nice sound, sleek screen.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pulling this unit out of the box was a simple task, underneath the main unit is a box with the plug that goes to the unit. Once plugged in it mentioned to download the Google home app which we did on an iOS device and a Android device. At first I set it up through my Android device, but I then reset it by holding down the two volume buttons for three to 10 seconds and it reset and started a process out again and set it up with the iOS device. I was able to join a previously established home network where I already have speakers. And this I also found it to have decent settings and layouts within the Google home app and it is in my thoughts a bit better than having the nest many since it has a screen attached to it. The screen was quite clear as far as brightness is concerned and for accessibility features there is screen readers and other settings that can be toggled on within the Google home app which can be helpful. The speaker is pretty good at noting the volume whenever spoken to and as well as the layout is pretty decent as far as lights media other tools within the main screen and you can set it up as a photo frame if you much rather have photos instead of a clock at your bedside or otherwise. The color is almost like a pinkish hue of sand which still looks decent even though it's a sand and it is quite compact in size so it does not take up too much space and sounds as loud as a mini wood. Of course you can still pair up other nest audio or speakers that you would like to this unit, but it was a really easy process and paired up nicely once you get the hang of Google home and adding it to already established items.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google nest hub

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very happy with my google Nest hub. I replaced my Alexa because she was not listening to me, I would ask her to wake me up to Reggae and she always woke me to Taylor Swift or Country music. Google not only plays what I ask, it has a good playlist.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Sleep monitoring

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who like to monitor your sleep this is a must-have. Easy set up Awesome sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My lil assistant

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Its a great addition to any room. Easy and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    Gift for my daughter

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but it does not come with nest camera. I bought this for my daughter to have in her room. She loves it all day she has google solving math problems. She is 5 years old.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great google assistant device

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice screen quality and sounds great. It can be programmed to turn off the screen at night so it doesn't distrub my sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Google Nest Hub

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little piece of tech! Nothing like watching Netflix while you prepare a meal with the family!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Michelle

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of my favorite items I've purchased in the last year

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great little device!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to have in the kitchen to assist with cooking timers as well as playing music and controlling hue lights!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and color is nice. Screen is a decent size.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    So far so good, 1 month in

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm new to smart home equipment. This display is good. I didn't realize all the options. You can cast video or play the news on it, so if you want a bigger screen option, take that into consideration. There is an option to take Duo audio calls only with this version with no video camera. I decided to forgo the video camera. Having a smart device with a video camera seemed a bit weird to me.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi SelenaD, we´re glad that you chose Nest Hub (2nd Gen) and we´d like to thank you for sharing your experience with our support team. We´re happy to hear that you liked the display and other features. We´d like to inform you that we have a dedicated support team, ready to help walk you through all the features of your Nest Hub (2nd Gen). You can speak to any of our agents using this link:  https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Google nest hub

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best thing I ever purchase and I had got my mom one and she loved it

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Lit

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it on sale for 50 bucks on Black Friday deal. Works amazing and with moving into a bigger house we needed a new Google home anyway. So this makes a big difference because we have it in the kitchen so we can watch recipes or videos helping out with that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Keeping me on track

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using the Nest Hub Max for over a year now, but after some rearranging, the size of the Max was just too big for where I needed it, so I purchased the 7 inch Nest Hub. While the sound isn't as good as the max, it is still good sound. I use this in the bedroom as an alarm clock, morning reminders, weather, traffic information. If you're on the Google train, this is an excellent product to have in your arsenal.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was gifted this for Father’s Day. I put it in my office at work. It has great sound and video. I haven’t had it very long. So far I really enjoy having it on my desk. I can get up to date news and listen to music. I haven’t been able to get iHeart radio on it yet. It might not be available on this platform . I can get YouTube music. I would buy it again. Maybe even the larger version.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant, Sound quality

    Rated 5 out of 5 stars

    Pretty good for 60$

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a smart bedside clock. Decent sound, great control over other google devices.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Owned By Google, Not You. Go With Amazon Echo

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing rebooted itself 3 times after first scanning it's QR code. Google has left me stuck in a security boot loop. Locked out of what I thought was my own account. An Assistant who recognizes my daughter's voice, but tells me to go to the Google Home App to program and give it permission. Knowing fully well that I've been unable to do so. I'm treated as an unrecognized guest in my own home and on my own devices. Samsung and Google partnered yet competiting against each other & far from on the same page with it's customization services. I talk to it on my Android Pixel 10 & it responds on the Hub currently to go into it's Home App knowing full well that I cannot do so. Google is trash. I lost my nearly decade long career as a result of too much tech gone wrong, and no humans to be found. Best Buy had me call across the world to stand in line amongst many others for my 20 minute appointment window with a tech expert who seemed to know less than I. After being in Developer Mode on Google's original Pixel Fold and working on several work/learning endeavors; Google refuses to escalte me to Tier 2 Support. Google makes it seem as if I were trying to circumvent it's policies when genuinely looking for help & wanting a real person to trouble shoot with. Now I've got broken Samsung Chromebook Pro, broken Google Pixel 10 & broken Hub while my number of accounts continues to multiply Geminis Gboard instantly bumped me back a screen and I'm sure will most likely delete this review from being publish. Google has caused me to miss my daughter's bus pick up after texting my sister "Hi. I am the bus, and my AT&T calls routed away from me. It's a scary reality that I don't even own the devices which were bought and paid for by me. What a time to be alive!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    7” monitor

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, does not have camera….a good thing! Responds well and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    You need one

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device has some very cool features to keep you organized. Sound quality is good for music too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, quality, and super clear image. It notifies you of package delivery or people passing by, and the doorbell shows an image of a person at the entrance. Highly recommended.

    I would recommend this to a friend