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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5028 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 5,028 reviews
  • Rated 5 out of 5 stars

    Super Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest Hub (2nd Gen) and the new Sand color, it fits beautifully into my home décor. I use it for everything—from checking the weather and setting timers while cooking, to playing music and controlling my smart home devices.

    I would recommend this to a friend
  • Cons mentioned:
    Response time

    Rated 4 out of 5 stars

    Second hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I purchased this to replace a 1st generation hub that I continued to have isssues with. The first time you said “hey google” and the command you wanted she would reply “something went wrong, try again in a few minutes “ I tried the factory reset and many other fixes I found online. Finally I decided to just buy a new 2nd generation hub. This works but there is an incredible delay after giving the desired command and her response.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi DaveB, thanks for sharing your feedback about your experience with using the Nest Hub and the Nest Hub (2nd gen), and it’s unfortunate to hear of your issues with the performance and connectivity. We appreciate you for trying your best to resolve these, and we apologize for the inconvenience caused. We’d like to have an opportunity to investigate your concerns so we can guide you with further troubleshooting procedure. If you’re willing to work with us, please communicate with our support specialists anytime here: https://support.google.com/googlenest/gethelp Nest

  • Cons mentioned:
    Camera

    Rated 5 out of 5 stars

    It's a good little smart home upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units wirk well, integrate into existing Google home ecosystems easily and are a great value (especially on the sale I got). No camera is actually preferable for my family peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Life in a screen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The compact sleek design works great with my modern appliances in my house and also bring the place to life. For helping me in the kitchen with cook to even turning on and off the light for my home for a perfect movie or game night. The whole family loves it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Nest Hub

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Google Nest Hub has a nice display and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great for the Kids. They love that they can see pictures and ask for the weather and other questions. I love that I no longer have to yell through the house since I have one in the dining room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Hub 7'

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old one and loved it but this new one is awesome. Clear and easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Small and great addition to google ecosystem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small and great addition to google ecosystem. It’s easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, helps with recipes when cooking, changing temperature in house, turning off and on lights very easy to set up

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy hands free

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this product a lot in my kitchen especially since I need to be hands free and it makes life so easy for me this product is definitely a luxury expense and you don’t need it but it’s awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worth every penny

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Google Mini and it’s great, but I really wanted the visuals of the screen in the kitchen. I absolutely love this product I can pull up recipes, play music, watch a show all while cooking or doing dishes!

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great little addition!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this little guy all the time and I still love it! It is a perfect fit for my home office!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Desktop Media Station

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I keep one on my work desk. I can control my office lamp, research on the fly and play streaming services from the device and my phone. It's a game changer! It makes the long hours bearable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wiz kid

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product would recommend it to everyone to buy very informative and good knowledge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    All In One Assistant

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The capabilities are limitless with what can be done. Syncing with calendars, various questions, alarms, notes, music, background sleep sounds, activating smart devices, alarms and many many more! You will not be disappointed!!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Pretty Good upgrade from the original

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this 2nd Gen Nest Hub except for setting up the sleep sense. It's very difficult to follow the directions. Somehow I got it to work but when I bought a 2nd Nest Hub I couldn't get it to connect. Otherwise this is a huge upgrade from my 1st Gen that still works great!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good device, controls nvidia shield and Logitech hub, plus displays a clock since cable boxes are a thing of the past it’s nice to have. Mic sensitivity could be improved, not as good as alexa in terms of pick up and understanding what you want… Main reason I switched from alexa to Google assistant was because you can use Google assistant to tell the nividia shield what app to open and tuning to specific channels on YouTube TV.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Deej, thanks for switching to Google Nest products. We're glad to hear you liked the features for Nest Hub (2nd Gen). We do apologize if the mic sensitivity and performance of the Google Assistant didn't quite meet your expectations. If you're willing to try, we recommend contacting our support team for any further assistance needed. You're more than welcome to contact us here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Smart home integration and great tunes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Nest mini but it crapped out when we had a power outage. I bought this because it was on sale. It's great. Works my thermostats, sound bar, TV and has Netflix for the kids when they're in the kitchen. Serves as a picture frame most of the time. Sound is great. We play YT music on it and cast to the sound bar for first floor tunes.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great small device.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Google nest is the perfect size for my beside table. It is my alarm clock, my sleep center and the master control for entertainment in my bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The hub is fun

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a fun device. Can control all of our thermostats, play music, make a grocery list and control the smart lights in my home. This thing is cool.

    I would recommend this to a friend