Customer Ratings & Reviews
- Model:
- GA01892-US
- |
- SKU:
- 6450818
Customer reviews
Rating 4.7 out of 5 stars with 5029 reviews
(5,029 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product! Wife loves it and does everything she needs it to do!
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Very useful item!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Google Hub! I placed it in the kitchen and I use it all the time for recipes and any information I need for my day! It also serves as an announcement when my Google doorbell rings and shows me who is at the door! It’s a Win Win!
I would recommend this to a friend Rated 5 out of 5 stars
Fun Device to Have
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the display of the Nest Hub, but I had to replace it because the screen cracked when the device accidentally fell. The fall wasn't even severe, but it must have encountered something that caused the damage. It would have been helpful if screen protectors were available for purchase or included with the device. Perhaps there are screen protectors designed specifically for the Nest Hub, or maybe there are similar devices, like iPads, of the same size that offer compatible screen protectors. Fortunately, replacing the Nest Hub was simple because I had a Best Buy membership at the time.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied with Purchase
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am happy with the display of the Nest Hub, but I had to replace it because the screen cracked when the device accidentally fell. The fall wasn't even severe, but it must have encountered something that caused the damage. It would have been helpful if screen protectors were available for purchase or included with the device. Perhaps there are screen protectors designed specifically for the Nest Hub, or maybe there are similar devices, like iPads, of the same size that offer compatible screen protectors. Fortunately, replacing the Nest Hub was simple because I had a Best Buy membership at the time.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
LOVE LOVE LOVE Google Nest!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great use and addition to my Smart Home setup! VERY easy to use and function and if you have Android/Google phone the setup is very ease and fits right in to your daily life!
I would recommend this to a friend - Pros mentioned:Google assistant
Rated 4 out of 5 stars
bright, not smart
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall a good product but a few issues. Lots of streaming services listed on the box, but very kludgy to accually connect to them, much more akin to the original dumb Chromecast with its own display. Assistant might be best feature, but I don't use it.
I would recommend this to a friendBrand response from Nest Support
Posted .Hello there, szxpdx. Thank you for posting your review on Nest Hub (2nd gen). We're glad to hear that your overall experience with the device has been great. We can see that you're having some challenges with connectivity. We'd like to know more details on how you use the device so we can help find a better solution for you. Please don't hesitate to contact our team of specialists by visiting our Google Nest Help page here: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Great Google Product!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like Sleep Tracking and this Nest Hub 7". Looks great in bedroom. I have 2 units now, happy. Sleep tracking free in 2023 but subscription in 2024 for services like health etc.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
It works right!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had lights that were connected to smart clock and they kept going offline. The new Next Hub Smart Display fixed the issue. I wish it was a little more customizable for clock faces but it did everything advertised and more. It was easy to set up and fit right into the smart ecosystem. I would recommend it.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendBrand response from Nest Support
Posted .Hi HappyUser, thanks for sharing your experience. We’re glad to hear that you like your Nest Hub(2nd gen). Your patronage and satisfaction are what drives us to keep working on improving our products and services. We’ve taken note of your feedback, and we’ll make sure this gets passed along to the right team. If you need assistance, our support team is always here to help. Feel free to contact us here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Sound quality
Rated 3 out of 5 stars
It’s decent and convenient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok, not like amazing. The touch sensing has a slight delayed response. it’s not the iPad lol. And you can’t select podcasts without asking google assistant for help, but it’ll play as long as you speak the full name clearly and accurately so you get the one you want. Also I probably won’t use Netflix but I do use the YouTube app. I love that it tells the weather and the time, and I can set a timer fast, and other convenient features, and I can pair the speaker with other speakers. The sound is surprisingly loud and clear for its small size. But don’t expect full bass sounds, it is not like a Bose or Sonos. I’m still able to control my Philips hue lights and speakers and my Hisense U8G android TV, and my Xbox series X. It’s a convenient little piece of tech for my nightstand, and was on sale for Black Friday ($49), but I wouldn’t want to pay full price for it. Also I do prefer google over siri and Amazon, fyi, so it was this or those other ones. I would like the big one but I have an iPad already, and I don’t need to watch movies on this. The only reason I would want to get the larger one would be for the camera feature.but again price wise I’d rather not, this one is just fine.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there frssf, thanks for sharing a review to let us know of your experience with using the Nest Hub (2nd gen). We’re glad that you can use the convenient features, but are sorry to learn that touch sensing has a slight delayed response, and that you can’t select podcasts without asking Google Assistant. We’re always looking for ways to improve our products and services. We suggest that you send feedback via voice command by saying "Hey Google, send feedback" or by following the steps here: https://support.google.com/googlenest/answer/7071494
If you think there’s a significant delayed response with the touch sensing, we suggest getting in touch with us anytime for isolation and troubleshooting, here: https://support.google.com/googlenest/gethelp
Rated 4 out of 5 stars
Great for simple commands in probably a quiet room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my 2nd Google Assistant-type of product. I have a JBL Link View which I also use in the kitchen. I use the Google assistant mostly for playing music videos, simple searches for traffic and weather while preparing something else, or saying commands for my WiFi-based lights. This product is no different from other devices and functionality-wise, it's a great product as everything from Google is "linked" together and have the same user interface. I know what to expect from getting a smaller device so I don't expect it to give a full sound for playing music. However, what I started noticing from this device compared to my other google assistant (JBL LinkView) is that it has a higher rate of failures in understanding my voice commands even though it's in a bedroom. There was one time where I did not even say "Hey Google", and it picked up something from a TV news and started playing a podcast. It's strange as I thought everything has to start with the key phrase (ie Hey Google or OK, Google). The only explanation I can think of is because of the limitation or sensitivity on the microphone (maybe a cheaper or low-end device) so it interprets a different command. In the JBL LinkView, even when there are some "chatter" noise in our living room, I'm amazed that it can pick up my commands clearly even when you are just whispering. Overall, this is still a great device but don't expect it to be perfect with all your voice commands.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi cooldad, thanks for sharing the details of your feedback on Nest Hub (2nd gen), and we're sorry to learn of its failures in understanding your voice commands.
Google Assistant might not activate when you say “Hey Google” or “Ok Google,” particularly in a noisy environment. It might also activate even if you don't say “Hey Google” or “Ok Google” when it detects something that sounds similar. Retraining your Nest displays, to better recognize your voice, and adjusting the Hotword sensitivity may be helpful with the issue. You may follow the steps on these help articles:
- Check which devices are using Voice Match: https://support.google.com/googlenest/answer/7588195
- Adjust how sensitive Google Assistant is to “Hey Google: https://support.google.com/assistant/answer/9712065
If you'd like us to have a closer look into this issue, feel free to let us know at the following link for guidance and assistance: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Google is the best
|Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love all of my Google products, but these nest hubs have been the best. They record my sleep so I can see if I am sleeping well, they are great alarm clocks, great to ask questions, and amazing for finding recipes.
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Display, Sound, and Features!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased two of these displays when they were 50% off. Display is very clear and the sound is great. Menus/apps are a little tough to navigate and you are better off just asking google to do it for you. I'll definitely be buying more to replace my bed side clock.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Brandon, thanks for posting your feedback and we’re glad that you had a great deal with your Nest Hubs (2nd gen). We’re sorry to learn about your difficult experience with navigating through the apps and menus.
Google Nest Hub brings you visual help for any moment at home. With the Google Assistant built-in, use your voice to view your latest events and reminders, and control compatible smart devices from a single dashboard. Ask questions, and get visual, immersive answers from Google, and helpful videos from YouTube. Plus, play your favorite songs on a crystal-clear speaker, and relive your memories with Google Photos. Get help with the little moments, so you can enjoy the big moments.
We have help articles available at Google Nest Help page in case you need them. Besides online support, we also have our dedicated team always available to help you here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Awesome item!!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very awesome item. Everything in one place. Easy to use.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
NEST HUB 7
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT EXPERIENCE, EASY TO USE, AND POWERFUL FUNCTIONS.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Only great for a Google ecosystem
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a simple device that connect to your Google ecosystem and therefore can be very useful. If you are in an apple ecosystem it may not be great at which point I would recommend the amazon echo.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Improved sound.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had the original version of this device and was looking to add to another room. One noticeable difference is the improvement in sound, both volume and tone. Have not tried the sleep sense portion of the device, but it was easy to configure, just getting the placement right might take some time.
I would recommend this to a friend Rated 5 out of 5 stars
Memories
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for my mom and she love it. She watch it all the time.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friend- Pros mentioned:Sound quality
Rated 5 out of 5 stars
Great Home Control Center
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Nest Hub is a great home control center. If you have smart lights or other smart devices you can control them right from this Nest Hub. The speaker is good and get pretty loud. The only complaint that I have about this is that the display is a little small. Overall a great product.
This review is from Nest Hub 2nd Gen - 7" Smart Home Display with Google Assistant - Chalk
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Charlie, we appreciate your feedback. We're glad to hear you find Nest Hub (2nd Gen) is great. However, we're sorry to hear that you find the display a little small. We'll make sure to pass along the details of your feedback to our product team and go back to the drawing board, since we're always on the lookout for ways to improve our products and services. Our support team would be happy to help you with any other support needs you have here: https://support.google.com/googlenest/gethelp
- Pros mentioned:Ease of use, Price
Rated 4 out of 5 stars
Works great as a home controller
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great as a controller for a bunch of smart bulbs and switches. Easy to use and inexpensive.
I would recommend this to a friend - Pros mentioned:Sound quality
Rated 5 out of 5 stars
Can't imagine life without them now
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these things. I have 4 spread around the house & they make for a great Google Home speaker group. It's not going to knock the socks off an audio nerd but it sounds good. It's good for a Google dashboard & answer center. The video quality is also very good.
I would recommend this to a friend















