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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5078 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers consistently note the Nest Hub 7” Smart Touchscreen Display with Google Assistant (2nd Gen) for its ease of use, good sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, sleep tracking, and smart home integration are also appreciated. However, some customers have expressed concerns over the lack of a camera and occasional sluggishness in responsiveness. Additionally, a few users have pointed out compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 5,078 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Echo Show

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great item I bought it to try out because my Echo has been really having issues! I actually decided to keep it. It's easy to setup, and use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After using the product for over a month. I found myself really enjoying its functionality. I just wish that it had the same features just slightly bigger.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent smart device product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product.Well built and easy setup.Use for controlling smart devices and watching videoes. Also diaplays weather and time. Beautiful all in one product

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 3 out of 5 stars

    Very nice sound, Underwhelming screen functions

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to allow me use the screen for more functions. To many limitations, couldn't search YouTube without using a phone. I doubt if a lot of people use the sleep function. The screen is also very laggy. The sound is much better then the mini though. Get this if you really need the screen.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi iomj, thanks for choosing Google Nest products. We're sorry to hear that Nest Hub (2nd Gen) didn't meet your expectations.

      We value your feedback and we'll certainly pass this along to the right team and go back to the drawing board. In the meantime, if you still encounter the same issue, please do not hesitate to contact our support team here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Google devices.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have in connection with Google devices. Connects with security doorbell and security cameras. Music sounds great and voice commands works extremely well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best to buy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best to buy . Excellent customer care service . Ease to handle and mobility. We are linking it for our home security camera .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been switching many home devices over slowly to be compatible with a smart home device for future use and recently made the choice to use Google home assistant. So far the nest hub device has been very useful to automate things such as making sure no one left the tv or lights on, or forgot to lock the doors. It is great for setting timers and checking the weather. It’s just ok at playing Pandora radio. there is no way to search through our type in a station you just have to keep asking Google until you get closer to what you want. With Spotify you can control what is playing on the hub through your Spotifyapp on your phone. The only real downside is that I wish it was a little more intuitive or user friendly, but overall and having never had another to compare it to, it’s a greatly useful product and works well. It is also surprisingly smaller than I had envisioned, fits well in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simple & Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple set up, love the blue-ish color. The display is excellent at displaying photos and is a great digital photo frame. The screen is also dim enough to be able to be placed at bed side without disrupting sleep and acts as a night clock and a nice sunrise alarm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Useful

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Nest Hub (2nd Gen) and the new Sand color, it fits beautifully into my home décor. I use it for everything—from checking the weather and setting timers while cooking, to playing music and controlling my smart home devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product . Got it for my office space at home for ease of use with google doorbell. Would hope they add the option to set do not disturb schedule or time frame. Option is available but you have to manually enable/ disable

    I would recommend this to a friend
  • Cons mentioned:
    Responsiveness

    Rated 4 out of 5 stars

    Occasional Errors.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite troubleshooting certain issues on YouTube, errors persist. It is sometimes completely non-responsive, at other times will give different answers on one device than another, and say "I don't know" when another device gives me the answer the first time.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there, CIAKI. We’re sorry to hear that your experience with the features and performance of the Nest Hub (2nd gen) is below your satisfaction.

      A range issue or wireless interference can affect the performance of your display. Sometimes it may pass the connection test during setup, but will struggle to stay connected if it’s just a bit too far away. If your display is mounted too far from your Wi-Fi router, you may need to extend your Wi-Fi network’s range using an extender, boosters or additional Wi-Fi access points.

      Also, it may be helpful to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this:
      - On your phone or tablet, open the Google Home app
      - At the top right, tap your Profile or initial and then Assistant settings and then Voice Match.
      - Tap Teach your Assistant your voice again and then Retrain.

      You’re more than welcome to contact us if more help is needed, here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great hub for your google home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good google hub and easy to install and use. The only thing that would be nice is to have a color option with black bezels instead of white.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Wife loves it and does everything she needs it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Video aspect adds lots to Google helpfulness

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a Google speaker, but wanted the video component the Nest Hub adds. Keeping it in the kitchen it is convenient for following YouTube how-to s, easy to check how cold (!) outside, ask questions, and have it play podcasts when I am cooking. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Useful tool to have around the house, watch your security cameras from your room or have it play music in the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Own multiple

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Second one we have bought. We originally bought the nest max and we found ourselves staring at the photographs so often in the kitchen. Bought the smaller one for my wife's office as we slowly turn out house into a smart house. Love them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Google Nest Hub 2nd Gen!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish this product wasn't getting phased out. :(

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Nice Little Thing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] I use one in my bedroom as a light controller and alarm clock and it works really well. I bought this one for the kitchen to listen to music and look at new recipes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Useful google device for Google Home users

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest Hub. I keep it by my bed so I can see my calendar appointments and weather at a glance when I wake up and another by my kitchen. I can also play music and control my automated electronics around my house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic item ease of use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent item to use and very functionable and easy to use

    I would recommend this to a friend