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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5029 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 5,029 reviews
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    One weird flaw

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the display on this, and the ability to have a central location for all my smart home stuff. The one issue I have had with it, that I had with the first gen one as well, is weird connectivity problems. It will randomly just pause itself in the middle of music or news. There have been a couple of times where it was buffering. But most of the time, it will pause when I’m in the shower. The first gen one did the same thing. I don’t know if it is a particular sound or frequency that causes it, but it is extremely annoying.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello there. Thanks for your feedback!
      Make sure your Nest Hub is located where the touch surface is not in contact with anything. A simple reboot can sometimes resolve minor glitches too.
      If you need further assistance, please do not hold back to contact our support team: https://support.google.com/googlenest/gethelp Nest

  • Rated 3 out of 5 stars

    Thought it would be better than alexa.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My biggest issue is that you cant change the wake word. It serves as a better alarm clock than Alexa. And I have YT music so no need for another music subscription. It has a watch you while you sleep mode, but you need to get the worlds most perfect night stand for that to work.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing your thoughts on the Nest Hub (2nd Gen), NicholasM. Your insight is valuable and we’d like to hear more about your experience with the device — when you get a second, share more with this survey: https://support.google.com/googlenest/gethelp madebygoogle

  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Mac mini

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well price is good no problems I love it. Only problem could use a few more ports to add a WebCam. The price is great. I plugged it in and it worked right away.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for my parents!! ;-)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best gift for my aging parents!! My parents love the ease of use and the way it keeps them connected. They love the ability to stream photos of their grand daughter right to the google nest screen!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tiny but powerful.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My whole home runs off this thing. I like being able to have my photos on the home screen when not using it for something else. Speaker sounds great too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A Great Addition to Your Home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second nest hub I purchased for my home. It is capable of a multitude of questions and answers. It’s also a great partner when linked to my google doorbell camera. The sound quality is very good and I have it linked to my Sirius radio as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love this Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works like a dream, sets up with no problem, is beautiful and answers all my questions. It works seamlessly with my other Nest devices.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is quite useful and essy to learn. I like the otger ones speaker better but this is good wnough

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for smart homes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted to start my smart home adventure but I was always thinking it would be complicated. After using this product I’ve come to see how simple smart homes can be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for an affordable price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device to play music, T.V. shows, set reminders and get notified by voice about them, get google map directions, general information from internet and many more features. Also price is affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    A good addition if you’re into the google thing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant to add a screen to the google ecosystem but now I see why it helps. I feel like they need to keep adding functionality but what it does is enough for now. Music, shows, YouTube, controlling things, answering questions visually are the things that spring to mind. It does work with security cameras but not as well as I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it . I like it more than Alexa . Getting another one soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Finance and Office Administrator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying the Google Nest Home and all of it's helpful features. I'm thinking a few more in other rooms might be nice.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    This hub does it all.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot be in my kitchen without give orders to my hub. Turn on my movies or my music on pandora or YouTube. Looking up recipes is a plus too. There’s so many things you can do. Did I mention the alarms you can set with different sounding alarms. Wow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Nest Hub

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 3 google nest hubs and 1 Max spread thru my home plus nest speakers. All devices are connected for complete playback of iheart radio, pandora, spotify, you tube and smart options on each device.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Mom loves it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for mom & she is enjoying it. She loves to have music playing as she’s moving around the house. Loves having it tell her weather as well. Great buy, easy to setup.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 4 out of 5 stars

    EPIC Stake holder/FLI

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told to try this hub out so I did, it does everything it says it does. But I already have a security bell now it may want me to buy a ring bell-3/4 I just want to know what sense does this make "Why"?

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey there, LaceyAlexander. Thanks for sharing your experience with the Nest Hub (2nd Gen). We appreciate your feedback and want to address your concerns about integrating with your existing security bell. We understand that it can seem confusing if you already have a security system. Our goal is to offer flexibility and compatibility with a wide range of devices, allowing users to choose what best suits their preferences and requirements. In order for us to provide you with the best resolution for your concern, we recommend reaching out to our dedicated team of specialists in the Google Help Center page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Works like the 1st Gen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small incremental changes as I was buying this for another bedroom. If you've used the first one like me and like Assistant in a package that doesn't require a front-facing camera, then you know what you're getting with this.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Perfect ‘smart’ alarm clock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect night stand alarm clock. It’s just the right size, has the alarm functions, can check the weather in the morning, and can play music and videos if need be. Can also use it to control your smart thermostat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Nest Hub 2nd Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great assistance tool. It is like having a small sound bar with an assistant attached to it. Being able to be hands-free in the kitchen is a plus. The grandkids love the games and YouTube features. I use it to view my Nest doorbell. I wish the Netflix app worked like it does on any other device. At least you can cast applications to the screen.

    I would recommend this to a friend