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Customer Ratings & Reviews

$99.99

Customer reviews

Rating 4.7 out of 5 stars with 5029 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers appreciate the Nest Hub 2nd Gen for its ease of use, sound quality, and ideal screen size, especially for bedside use. The Google Assistant integration, reasonable price, and sleep tracking capabilities are also well-received. However, some customers have noted the absence of a camera and occasional sluggishness in responsiveness. Additionally, a few users mentioned compatibility issues with certain devices.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,029 reviews
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Make my life much easy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device does everything I like from learning how to cook this to listing to music to wake up in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    A great way to experience Google Assistant

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great bedside display. It provides info and media, the Google assistant is the most helpful of the assistants out there. I highly recommend this inexpensive but high quality assistant device.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great addition for home automation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for an upgrade to nest mini. The screen is not too large/small and fits on side table

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great holiday gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, great holiday gift for the family. Awesome to have recipes right at your fingertips.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, I love that it can play YouTube or Spotify. Super user friendly too!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Google home

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device makes a great Christmas gift. Very inexpensive. Works just like my Alexa’s from Amazon

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Good resolution

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen is nice and Google gives much better answers to questions than Alexa does.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Best Buy Employee

    Rated 5 out of 5 stars

    The Nest

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t know how much I used it till my son broke it! The Nest is awesome from a timer to a call center to a slide show. Try it and see!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    GREAT GREAT GREAT !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The google hub is soooo easy to use and super user friendly , my whole family loves it and prefers over an alexa

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nest Hub 7” 2nd gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very similar functionality to the Gen 1 version which I also have. I do like the sleep tracking functionality which only this version offers. The main downside is that it is a little sluggish in terms of touchscreen responsiveness. Not a deal breaker but a snappier processor would have been appreciated.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good product!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product it’s very loud and the bass is amazing I love google and would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product we enjoy every day. In our kitchen and Great for pulling up recipes!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing Addition to Our Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great addition to our home. Its very easy to setup and use. Works like a charm and has been a very useful device.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Extra subscription required for advanced features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent for controlling my ebay devices..requires extra subscription if you want to do a live chat with Gemini.

    I would recommend this to a friend
    • Brand response from Google Team
      Posted .

      Thanks for sharing with us, PaulL. We’re glad the Nest Hub 2nd Gen has been a good addition for you. That being said, we hear your concerns regarding Google Home Premium. While you don’t need the subscription to use the device, having it unlocks additional features to enhance your experience. Here’s a link with more information: https://support.google.com/googlenest/answer/9233159? madebygoogle

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup and ease of use. Setting up with your smart home took no time at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Hub max

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the Google hub. It tells you a joke. It plays your music. Video calling. Great for looking up recipes. So interactive

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great and helpful product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display is great and really helps control all of my smart home devices in one place.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Google Hub is the way to go.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Google Hub. These are great for quick information, checking your exterior cameras, and calendar, weather information. Got it at half off, even greater deal.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love my Google products and I love Best Buy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Google products. Very easy to set up. I also want to give credit to Best Buy and their delivery. No problems at all. Delivered on time and no hassle...unlike other places! Very happy!!

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Nest 7" Smart Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and additional unit for my Basement. I send a lot of time work on projects, so this is a perfect addition. I need to learn more about using the features.

    I would recommend this to a friend