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Customer Ratings & Reviews

Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 4051 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers find value in the Nest Hub Max Smart Display with Google Assistant, particularly praising its phenomenal sound quality and perfect screen size. Users appreciate its ease of use, the helpfulness of Google Assistant, and its smart home integration. Some customers find the product a bit pricey and have experienced challenges with the initial setup and device compatibility. A few users have also noted the absence of night vision.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,051 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great display! The only thing I would like it to have is the sleep monitor that the smaller version has.

    I would recommend this to a friend
  • Pros mentioned:
    Google assistant

    Rated 5 out of 5 stars

    Best voice assistant in the house

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do want to start this review off by saying that I have an Apple phone and watch, I use Amazon all the time, and I’m familiar with Alexa and have other family members that use Alexa. However, Google Assistant has been the best voice assistant on the market so far.this is greatly due to the natural voice understanding that Google has. There is no need to say things, monotonous or robotically to a voice assistant like Siri or Alexa, because Google is able to understand natural language, and what you are asking of it. It’s many great functions and compatibility with Google Calendar and other task are an awesome addition to the house and a great help when you’re living a busy life

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 5 out of 5 stars

    Love this Nest Hub!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the smaller Nest Hub last year and recently bought the larger one to use in my kitchen. The Max is great because it has a large screen. It is perfect to follow recipes and watch videos. We have integrated all of our household lighting. I just tell Google to turn on and off all the lights and Google does it! Love it and would recommend to anyone!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound quality.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality. This thing is awesome. I can watch TV, YouTube in my kitchen on it. I can check my calendar and make calls. It’s an amazing little thing that does so much.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Most used, non phone gadget i've ever bought.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We placed this in the kitchen and man, does it get used by everyone in the family. Every day. My kids ask it what a fa*t sounds like daily while scrolling through pictures of our family from Google photos when it recognizes any of our faces. My wife and I watch YouTube TV while cooking or when the kids take over the living room. Video calling home with Google Duo is a neat plus, Without being able to physically move the Nest cam somehow follows people around the room as they walk and chat. I didn't realize it had a higher quality Nest cam (IQ?) built in when I bought it but that definitely would have sealed the deal if buyer's remorse started creeping in. Using facial recognition It will greet whoever it sees in the morning and tailor it's experience to you (if you open up your google privacy settings). It's only real fail is it's almost exclusive reliance on unfamiliar swipe gestures for screen navigation that take a bit to memorize but once you get used to them it's a non issue. Although tablet like, it doesn't provide any familiar tablet navigation options to fall back on but you can always talk to it. Considering the small one? It's a great alarm clock and picture frame but is rarely used in comparison. The additional features on the 10" make all the difference. Get it. The big one. Worth all the pennies.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Google Nest

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After family member had one and I liked the size of the screen and camera made it more exciting to buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Tracking camera plus very handy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Got two for a virtual Xmas with family and it was great.the camera will track you as you walk across the room. Very handy and easy to use Google assistant for questions and music instead of my desktop and phone. Only problem is that my family used it to bully me. Be careful who's house you put this in. I had to go remove it.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Great helper in the kitchen

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to setup the Nest Hub Max in the kitchen - great helper when it comes to watching recipe videos and controlling all my networked devices around the house. Love the fact it recognizes that it's me when I walk in the room. (If that freaks you out you can turn off that feature!!)

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Google assistant

    Rated 5 out of 5 stars

    Anytime google

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great to think of something and just ask google to give you information verbally and immediately. Don't have to go to the computer to look up google anymore to get information. Really love being able to turn lights on and off, while setting an atmosphere for the home. I was always afraid of technology and difficulty installing. It's as easy as plug and play. Love it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good as I expected Easy to use A little bit pricey but good

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    No night vision

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had this for 1 day do to the fact that the built in camera doesn't have Night vision, other the that it does have a clear picture during the day but with all the lights off nothing but a balck screen, definitely something google needs to add if they decide to do a 2nd Generation of the max until then I am just going to use a indoor Camera with night vision

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Ew1973, thanks for sharing your feedback. We’re sorry to hear that Nest Hub Max didn’t meet your needs.

      Night vision is a great addition to the Nest Hub Max’s features. We’ll make sure to pass along the details of your feedback to the right team as we’re always working on improving our products and services. For any other support needs you may have, you can always reach out to our support team. We’d be more than happy to assist you here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Google Home is great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my smaller version of the Nest Hub Max with Google Assistant for this larger version. Well worth the money. It was up and working within a few minutes. My music play list is fantastic and I use the daily reminder to take my medication. It has many great functions that I use several times daily for example; "Hey Google what's the temperature?".

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Home hub max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from the original google home hub, and the increase in screen size and the bigger speaker makes a big difference. We have also used the camera for google duo calls, and an extra "security cam." Very satisfied, we use it every single day for youtube videos, nest cam, and music which the bass makes a huge difference.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Nest Hub Max 10" - Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first Nest product, and it's wonderful. The screen size is great and very clear. I was leaning either toward Nest or Amazon. Most stuff I have is Google and decided to add on the other Nest products - like cameras and security. It was on sale and for the price and quality, I made the right decision. Two thumbs up!

    I would recommend this to a friend
  • Pros mentioned:
    Camera

    Rated 5 out of 5 stars

    Best Display & Functionality Hub on The Market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google Nest Hub Max is superior to anything on the market. This product ‘s performance is addictive and allows you to do everything from hands free video & voice calling, control the thermostat, security cameras, lights, play & control media, music - either by touch ir voice control. The list is endless and there is a camera built in - so rooms in your home may be monitored if you choose to use that function. If used in tandem with your Google Nest doorbell - you can see and monitor who’s at the door& choose how to respond. Can’t say enough about this awesome product - and have them all throughout our home. We won’t even cover the capability of watching YouTube, TikTok, Netflix, ect.on the Hub max - I’m just addicted and absolutely liove the functionality of the google calendar and all of the endless features. Beyond excellent !! can’t forget the Booming sound when streaming music - this bad boy delivers base bug enough for a backyard party.

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 5 out of 5 stars

    Great google product.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Google nest hub max has so many features that are a pleasure to use. It has a nice design and comes in two finishes chalk and charcoal to fit in with any decor. The 10 inch screen displays your photo gallery and other information with great picture resolution. Listening to music sounds great from the speakers and the built in camera has many features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Sound quality

    Rated 5 out of 5 stars

    Really enjoy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the ease of use, the display is great, read recipes in the kitchen. Very helpful with small tasks, timers, alarms. Good sound for music

    I would recommend this to a friend
  • Pros mentioned:
    Screen size, Sound quality

    Rated 4 out of 5 stars

    Great addition to our home.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We decided to go with Google for home control of our Hue, Nest, and various smart plugs. This is the perfect size for the kitchen to work as our smart hub and viewing streaming TV, recipes, or listening to streaming music. The screen is a great size and the sound is decent for the size of the device. Face ID and Duo video calls work great. We especially like how the camera follows you while on a call, which is helpful when you're busy in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Screen size

    Rated 4 out of 5 stars

    Nest Hub Max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large display, enjoying , very easy to use. Customer service was very good, helped me with the decision. decision

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Nice Hub

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have many google nest mini's and hubs, decided to bite the bullet and get the max when it went on sale. Really didn't need a big display but wanted the better sound quality and hd display. I am impressed with the beautiful picture quality and better audio. The audio wasn't what I was hoping for but still pretty decent. Can't really compare it to any of my Bose speakers but it is a big improvement over the standard display. The camera works very well with the nest app, only thing I don't like is you can't turn the camera on from the app. No biggie, just wanted to have the camera off (turning it off in the max settings) and be able to turn it back on in the app. Also I wish they had the mechanical switch to turn off camera separate from the mic, you turn the switch off and your assistant is pretty much non usable. Have to turn camera off in the settings screen instead. Overall it is a nice display, not sure if I would have bought it for full price though.

    I would recommend this to a friend