Customer Ratings & Reviews

The size is perfect for photos, the mic is very responsive, great sound and the camera is a bonus. We use google to control all the lights in the house. Only con is, a little on the high price side.

I have had all google releases since the first smart speaker. I have google home, and I am now surprised by all the negative reviews I read before purchasing. I haven't had any issues, and it improves daily as it learns more. It has a lot of additional features that aren't mentioned. It has better motion sensors, routines, it arms my security system, manages all of my connected home/ on the go devices, and voice commands MUCH BETTER. It works as indoor video cam, and the screen quality for video calls, indoor/outdoor nest cameras, and the digital picture frame has improved significantly with many different new settings. I have it connected to my YouTube music and the speakers actually sound great. Very impressed! The upgrade is worth it. One thing, if you set it up and the screen looks very X-ray looking (you'll know what I mean when/if you see) no worries, just adjust the settings on your phone, or reset the device.

Pros/Cons Pros: Once it's set up correctly... -Easy to use to make internet phone calls -great for keeping in another room to see who is at the door or on nest cameras -Can set your own background -it can allow for auto dimming so it isn't very bright when sleeping -Works well when you want to search google for something Cons: -Price is too high -When I ask google on my phone to call someone. It will transfer to this device every time even if I'm on another floor and over 300 feet away sometimes... -Searches aren't always as effective versus when I do them on my phone with google -You can't mount it flat to the wall if you wanted, since the stand can't be removed. WANTS FOR THIS PRODUCT!!! -Lower price -Setting to reduce range of assistant working from your phone -Allow the stand to be removable so it can be mounted flat on the wall. Make the home look cleaner. -Reduce the protection plan's price from BestBuy.

As an avid Google product owner and having purchased several Nest Hubs for myself and family members, this is quite a step up from the original model. Aside from the obviously larger screen and noticeably crisper screen, this device functions great as a multimedia center, house phone and smart home controller, all without having to fiddle with small on-screen controls. In addition, the built-in camera add some neat features like hand gesture controls and facial recognition to show appropriate content. All in all, I am quite impressed with this unit.

Great product. Large screen with a sharp image. Very easy to use and set up. Clear sounding speakers. Only downside it doesnt have temperature and "security" built in like Alexa's hub.

Great addition to my Home Automation system. I like the 10” display. I can read it while I’m still sitting in my recliner. Was easy to set up. I like that the controls are in the back so nothing covers up the display. The display is very clear and sharp. Was easy to setup with Google Home and add routines.

Versatile smart device powered by Google, highly useful but affected by some increasingly random bugs. All the touted benefits are still present and accounted for, with super functional large rouchscreen. The larger sized screen is useful for viewing media, or taking/making video calls. The sound quality of this larger smart screen also pays dividends when listening to music or media. Bass levels are better than you'd expect, and both mid and high ranges are more than capable. Google is still, by far, the most intuitive and comprehensive search engine, and it shows with devices like this. It outshines Alexa and Siri with search results or smart home commands, or just general enquiries. This is not to say, however, that the Google engine is without hiccups - in fact over the years Google voice recognition accuracy seems to be degrading. At random times, a command that is well known and accepted by the system will yield unintended results despite being 99% foolproof historically, For example, you might say, "hey Google, turn on the bedroom lamp" and expect it to do so flawlessly, because that command has been working for years, without issues. In recent years, every once in a while a simple command like that will result in an inexplicable error, and continue to cause problems until seemingly at random, it is resolved and works as per usual again, Not sure why this is, but it IS a quirk that has been creeping into Google powered devices so be warned. The Nest Hub Max might be on the verge of being updated or replaced in Google's product cycle, but it is still a worthy purchase if you want to have a hub which has a ton of versatility. I wouldn't pay full price for it, but at sale prices, it is absolutely a gadget worth owning

Made a wholesale change from the other brand to Google, mostly because I use Android phones and can link Google searches from the Max to my phone easily. PROS: - The overall sound is pretty decent. - The ability to use in the kitchen for recipes is great. - Easily connects with Roomba, Arlo, Wemo, Nooie, Sensi, etc. - Transfers searches from Max to your phone automatically - Ideal for routines such as bedtime or good morning updates CONS: - Won't yet connect to Ring Highly suggest downloading the app so you can see what all can be connected. You will not be disappointed.

As an owner of the original Google Home Hub I was utterly impressed by the Nest Hub Max. It has a much better speaker, it has a much larger and better display. It now has a camera which can be used for video calls but much better, it can be used as a nest camera allowing you to stream the video anywhere in the world. It is also smart enough to allow you to turn off the Nest video streaming when you are home allowing you to use it as a security camera when you are out.

Makes the original google home hub look tiny. What I like most about this is the speaker -100x better than the original home hub, and way better than a mini. I'd say the speaker is even better than the original google home. Just not quite as good as the google home max speaker, but that's expected. I like the camera (can use it to monitor when you are not home), however, I wish the camera had night sight like the rest of my nest cameras do. Overall I love this thing. Works great in the kitchen for a picture frame, looking up recipes, a timer, telling me about my day, etc.

This is one of the best purchases I made in recent times. I already have one Nest hub mini, but this 10 inch Hub Max is a killer. Never realized how useful this is on kitchen top. My photos keep running. My wife watches her favorite videos / Netflix movies while cooking. Sound is great. We also used the camera to when we went out on vacation to monitor our home. I would recommend this as a must item to have it. So simple to set up and easy to use. Picture clarity is so great and sound is super.

It’s bigger, louder and has a camera in comparison to the older model. Comes in 2 different colors. Use it to control your smart products. Easy to use.

We recently added two Nest Hub Max Smart Displays with Google Assistant to our home, and we couldn't be happier. The charcoal color seamlessly integrates with our decor, while its array of features make it an essential part of our daily routine. With Google Assistant built-in, it effortlessly assists with tasks, answers questions, and controls our smart home devices. The large display is crisp and vibrant, perfect for watching videos or checking the weather. Its intuitive interface and responsive touch controls make navigation a breeze. Overall, the Nest Hub Max enhances our home with its versatility and convenience. Highly recommended for anyone looking to elevate their smart home experience.

Already have smart gear? This is a must-have upgrade. If you already own other quality Google smart products like cameras, a doorbell, or a thermostat, the Nest Hub Max is definitely a buy for you. The built-in camera with Face Match ensures personalized notifications, and Google Assistant is always ready to help. Plus, it doubles as a digital photo frame, displaying your favorite memories when not in use. A seamless addition to any smart home setup.

Absolutely love my nest hub Max. It makes my life so much easier with all of its features. This is the second one I purchased. I initially bought one for my bedroom but purchased this one for my kitchen so I can play the news, music or watch YouTube videos while I'm in the kitchen. When not in use I love how aesthetically pleasing it is and the fact that it is a digital picture frame for My favorite family photos and video clips. Also I'm one of those people that "forget" to take my clothes out of the dryer at night so when my alarm goes off on my hub in the morning I can tell it to start my dryer to get the wrinkles out and then tell it to start my Keurig so I can have the motivation to get out of the bed. It works flawlessly with so many smart devices and home appliances that it's impossible to list them all. I also love how it has a built-in camera for home security and video chatting. 10 out of 10 would recommend.

I originally purchased the Smart Hub (gen 1) and loved it. It's only flaw was the sound wasn't that great. So i returned it for the Smart Hub Max and I am very pleased. The sound is 10X better, the screen is bigger and it adds a camera. It is the Perfect kitchen companion and every home should have one. It is now the center of my smart home. We use it for everything and it works flawlessly. Easy set up and simple commands to make it work.

Love it. Installed in my kitchen. Be absolutely sure you have your wifi and GPS turned on your phone or tablet you are using Google home on before set up. Should you get stuck because you didn't (like I didn't), pressing and holding volume up and down button for 10 seconds will reset unit. Tracking for video calls works very nicely. I do like facial recognition. My google calendar comes up when I am in room. Duo video calls are crisp with no delay. Sound is always subjective but I think sound is very good. Better than the mini, not quite as good as sonos. Only had a little distortion at highest setting. Added to an existing speaker group easily . Display is very pretty and with adaptive lighting looks more like a real photo than say a picture on a tablet. Love having my pictures from google photo albums rotate. As with other google home devices I have trouble with Arlo cameras not being available from time to time, but I have traced that issue to Arlo, not Google home. (Unless you must have battery power for outdoor cams, I would skip Arlo cameras. Indoor arlo cans also have significant delays) It does everything it is advertised to do very well. I am pleased and would but another if I needed a camera and display in other rooms.

Having owned three Google Home Minis, I was excited when the original Hub came out. It added the visual aspect to the minis that was sorely lacking. I bought the original Hub thinking it would be perfect for the kitchen, big enough, but not too big. Unfortunately I found it wasn't quite big enough for even our 14-foot square kitchen. Both the screen and the speaker were undersized. Enter the Nest Hub Max. It solves the problems of its predecessor. The screen is big and beautiful. The speakers are loud and clear. But the Max isn't just a screen. It adds a Nest camera that allows you to make video calls or just check in on the house when you're gone. It's fully integrated into the Nest app, so you get alerts for motion, noise and familiar faces.

Works as expected with easy setup. You have the option to turn off the camera on the app. I primarily got this to replace my smaller nest hub so the camera wasn’t a factor on my decision. Primary location for this would be the kitchen. The sound is definitely a big noticeable boost with the new size. Watching YouTube TV and Netflix looks a lot better given the tablet size screen I no longer need to lug my iPad Pro around the house. Nest Doorbell video works good on the hub max.

We are very happy with our purchase. We gave this as Birthday present to my elderly mother. The video camera on it is super helpful for us to be able to talk to and check on my elderly mother who has limited mobility so can’t always get to her phone. The camera recognizes faces also so will move around the room as she moves so we can see her better. My mom loves being able to ask it questions because it looks up the answer with ease for her and reads it to her. This is extremely helpful for her as she cannot see well enough anymore to be able to type or use her computer to look up something on Google. She also loves that she can have it call us by just using her voice. She was so surprised when I said to it, “Hey Google, sing Happy Birthday to my mom.” And it did! She loved that! Fantastic product!