Customer Ratings & Reviews
- Model:
- GA00515-US
- SKU:
- 6290306
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are positive about the Nest Hub Smart Display's ease of use, screen size, sound quality, and Google Assistant functionality. Many appreciate its compatibility with other smart home devices. However, customers are negative about the lack of a camera and some have reported connectivity issues. A few also find the price to be too high.
This summary was generated by AI based on customer reviews.
Meh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So the idea is awesome but its just that....an idea. You cant even search youtube videos. You have to say ok google search
No, I would not recommend this to a friendAdequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent product. A little lacking on the voice recognition. Wish there was more functionality, but a fun little product nonetheless.
I would recommend this to a friendAdequate
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A decent product. A little lacking on the voice recognition. Wish there was more functionality, but a fun little product nonetheless.
I would recommend this to a friendOK, smart hub.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nothing spectacular to be honest. And sometimes I find myself screaming HEEEEYY GOOGLE... Not the best microphones I guess.
I would recommend this to a friendIt’s not for me!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the the pics but the speaker is weak and kind of limited to what you can do with it! The wife didn’t like it so I returned it.
No, I would not recommend this to a friendGoogle Devices Getting Worse Instead of Bett
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart display isn't smart at all. We've got 1st gen mini's, 1st gen Google Home speaker and 2nd gen nest mini's and finally we bought this display. Its absolutely the worst at recognizing our voices of, actually allowing sensitivity setting changes or even of understanding repetative commands, used to actuate smart lights. Don't waste your money.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi DanC, thanks for bringing this to our attention. We're sorry to hear of the voice recognition issues that you have with your Nest Hub. We recommend retraining your Nest Hub to better recognize your voice by following this step by step guide:
Retrain Voice Match
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
After retraining your Nest Hub to better recognize your voice, you can try to reset your Nest hub and see if this will improve the experience. If the issue is still happening after the reset, you can reach out to our support team here: https://support.google.com/googlenest/gethelp
Expected more, Works ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get to sync to my contacts, doesn't always recognize voices that are synced. Product just doesn't seem to meet expectations.
No, I would not recommend this to a friendDoesn't meet my expectations
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is capable of some stuff, however, there are minimal instructions with camera so possibly could do more .
No, I would not recommend this to a friendGoogle Nest Hub
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for Christmas and took my older hub upstairs. I’m finding this one doesn’t have much for a base sound.
No, I would not recommend this to a friend- Cons mentioned:Camera
Do not buy - It doesnt have a camera
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The alex that is cheaper has a camera but this one doesn't. Not worth the price.
No, I would not recommend this to a friend Falls short, limited WiFi range
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THANKFULLY with the bundle discount, this was almost a giveaway and I think I know why. The concept is great, a video hub that I can see and answer the front door bell (Nest Hello) from my family room. While it’s not being used it’s SUPPOSE to be a “digital picture frame”.... this is where this starts to be a disappointment! The Google Home Hub has a VERY limited WiFi range and your need to be within 20 feet of your wireless router for it to work efficiently. This is not possible with where my router is and where this room is and within minutes of set up and picutres scrolling, the screen starts resetting as the hub is looking for a WiFi signal. Thinking this was a bad model, I swapped it out for a new one. Same problem. Contacted Google and they sent me out a third one to try. Same problem. Bought a WiFi extender and it’s about 18 feet way, still the same issue. I have a great router and nothing else has connectivity issues including streaming 4K content so my network and set up isn’t the issue. With that being said, it now sits in the box collecting dust as the only way to resolve the connectivity issue is to unplug to reset the device.
No, I would not recommend this to a friendYup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad, I would probably recommend to people.. I’m writing this review for the points to be honest
I would recommend this to a friendOk
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s okay. We ended up returning ours since it’s not compatible with ring anymore and Apple Music.
No, I would not recommend this to a friendHard to set up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this for parents to view their Nest cams from their desk. Set up was a disaster. The app (on a brand new, never opened device) crashed 3-5 times before I had to do a hard reset. This didn’t exactly sell the idea that the device was going to streamline or simplify their lives. Had I anticipated these issues I would have never bought the device...
No, I would not recommend this to a friendBasic
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic, doesn’t turn on tv will turn it off and on right after. But won’t for initial use. Speaker is nice
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Livis30,
Thanks for your feedback. We're sorry to hear you're having an issue with Google Nest Hub.
Some TVs may go into standby mode which makes them unresponsive to Google Assistant commands if the TV model does not support "Wake on LAN". We recommend checking with your TV manufacturer if your TV model supports "Wake on LAN".
If you haven't already, we also recommend performing the following steps:
- Unplug the TV, wait ten minutes, and plug it back in.
- If you’ve turned the TV on or off repeatedly during a short period of time, the voice commands may briefly stop working. Please wait about 10 minutes before trying again.
- Ensure TV is properly linked to Google Home Hub.
- Reboot the router.
If you'd like further assistance, our team is always available to help. You can reach out to us here: https://support.google.com/googlenest/contactflow
stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The voice assistant stopped working no matter what I say
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Couldn't connect
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I liked they idea but I couldn't get mine to connect to anything.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi Nature1439,
Thank you so much for taking the time to let us know you're having a difficulty with connecting your Nest Hub. We would love to take a closer look on what’s happening to figure out the best way to help you if you can reach out to our support team here: https://support.google.com/googlenest/contactflow
Returned and kept the Echo Show
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I liked the small footprint of this device, but after using both of them, I chose the Echo Show over the Google Home Hub.
No, I would not recommend this to a friendMeh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced a Google mini with this, but there wasn’t much additional functionality. So I returned it for a refund.
No, I would not recommend this to a friendok but not what i expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok but does not pull my doorbell up with easy as it was advertised. Works great for looking up stuff on u tube ,
No, I would not recommend this to a friend