Customer Ratings & Reviews

Took too long to get the black ink. It was supposed to be next day delivery and it took one week.

My hubby got this for me as a gift to use for recipes while I’m cooking. Only works with recipes downloaded from the web. Has to be plugged in to work, which isn’t convenient if you cook on aa island counter without sn outlet. In order to use favorite family recipes requires clumsy workarounds with poorly designed apps. We don’t have enough smart devices to make this worthwhile. I returned it for a refund,

It's okay but I wish that I would've bought an Alexa device instead of this , I hardly use it now

Item would not integrate with our ring doorbells so it was useless to us.

The Google Home Hub is a smart home controller, digital picture frame and a Google Home Mini merged into one. Physically, it looks like a small tablet, but it's mounted on a non-removable base. There is a sliding switch on the top of the back to mute the microphone and a volume rocker button on the back of the right side. Power is delivered by a barrel plug instead of a USB mini or a USB C connector. There are two microphone holes at the top of the screen and a gray dot where a camera is normally located. This is for an ambient light sensor. Setup is controlled by the Google Home app on your mobile device. There is very little setup available on the Home Hub itself. The settings are sometimes hard to find. You need to wade through multiple levels of menus. During setup, it was pretty easy to create rooms and add smart home devices such as light switches, front door locks and thermostats from their list of compatible parties and then assign them to the rooms created. Once setup in the Google Home app, it is reflected quickly on the Home Hub. I was hoping for complete control (e.g. set away mode)over each smart device, but only basic functionality is available, (on/off for light switches, lock/unlock for locks). I particularly liked the integration into Arlo cameras, I could pull up live footage from my cameras pretty well. As a digital picture frame, I was disappointed to learn that I could only pull up pictures from my Google account. I could pull up pictures shared with me through Google, but sadly there is no integration with other services. That being said, the picture is SUPERB! Sometimes, when buying a new electronic, there is a sample image sticker on the screen that peels off. That sample image sticker selected usually exaggerates the color pop the screen really can deliver. I felt like the picture delivered by the Home Hub provides the color pop some manufacturers try to exaggerate. Some of the images on the screen seem like they are printed on the surface of the screen and not behind a piece of glass, further making it seem like a sample image sticker. It's hard to describe, you really have to see it for yourself. The screen itself is managed by an Ambient EQ function which utilizes an ambient light sensor that is located at the top of the screen where you would normally expect a camera lens. Using the Ambient EQ function, the screen dims appropriately to the amount of light in the room. It also optimizes the contrast in the picture to give it that pop I mentioned earlier. As for audio quality. It's pretty much a Google Home Mini. While it may have settings to adjust the treble and bass, out of the box, I think it sounds slightly worse than a Google Home Mini. Other functions include being able to pull up some content from searches and YouTube videos. It's nice to see some of that on a screen now instead of just audio announcements from a Google Home Mini. Unfortunately, that seems to be where the capabilities stop. With such an nice screen, it's a shame that you can't tie into the Android ecosystem to add functionality or even to play basic games. I really wanted to connect to my photos on other services or even my own private library on Plex. The lack of a camera was also disappointing. Calls over Duo are one sided. You can see the video from the other party, but the other party only sees a static image. I would pay $50 each for a smart home controller, digital picture frame and a Google Home Mini. So the Home Hub is a "Whole that is greater than the Sum of its Parts", but I expect greater value when it's all combined (from any manufacturer). But a product from Google, I expect far greater value with the integration of Android in a product like this. Nonetheless, I could see myself getting a few more of these Home Hubs around the house if they drop in price.

This item works OK for one thing recipes and also tells you the weather it does not make duo calls it barely searches the Internet and most of the time and tells you can't find what you're looking for all in all it's not the best product out there Google has a lot of Room for a improvement. Seems to me like they just threw something together and threw it out there.

Unfortunately google is a horrible product I’m honestly so sick of saying hey google hey google at 2 am it drives me nuts it actually understands me better when say hey bobbol weird, my brother has Alexa it never misses a beat for him or me when I go over I spent too much money on google stuff and yes I trained it a thousand times

I had purchased the Google Nest Hub as a Christmas gift that my mom wanted. Unfortunately the Google Nest Hub that we had purchased had a malfunction we would plug it into the power outlet, and it was not functioning to the point were I couldn't even use it and I had to return it back to the store.

It wouldn’t and/or can’t even function as a digital picture frame let alone anything else. It wouldn’t sync with my google photos, it really doesn’t do much at all. I bought it thinking it would be a great central hub for all my nest products. It’s not at all

I got this screen for free with some promotional deal back when the Google home security system was a thing. I can't say I was excited about it when I first got it but it has been really handy to have in the kitchen. Works as a timer, pulls up recipes when I need it, plays music, can stream the audio/video from my Nest cameras. We've streamed videos on it a few times but the screen is so small it's not great for that. the volume controls aren't always easy to get to (trying to time things so I could turn down the alarm/timer volume took more effort than I'd like to admit). Overall pretty pleased. Would probably buy another one eventually if this one died.

It looked promising....was a pain setting it up and the reason it goes back to the store is it does not include a video camera. I assumed it would and at least be able to video chat with other nest owners......no deal.....might as well use a audio only google device and save a few bucks.

Not nearly as good as Echo. App set up not easy to use. Overall a mediocre product at best

Not worth the money. Ended up taking it back. Prefer Amazon Alexa.

have to return item bought it as a gift for a friend but . could not set it up in spanish

This is the 3rd purchase that I did curbside pickup and all 3 times no bag for my purchases, each time the person that was going to receive the gift was in the car with me to pick up gift. Please be sure you put items in a bag you have ruined the Christmas surprise!!

To complicated to understand it, I personally don’t like it.

Okay, the product requires other items to do all the functions.

Useless product! Do not ever buy this! This acts more like a super complicated android tablet than an alarm or everyday item. Everything must be done via voice, no app screen and the app is beyond stupid. Item should have never been invented.

This is just a smart speaker with a screen to show my pictures.

Bought this w/anticipation of video calling elderly mother and long-distance children. pictures were misleading. can only be used as a photo frame! too late to return b/c bought on Black Friday and did not use until after Christmas because of military service.