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Customer Ratings & Reviews

Your price for this item is $299.00

Customer reviews

Rating 4.6 out of 5 stars with 2886 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

92%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 103 Showing 2,041-2,060 of 2,885 reviews
  • Rated 5 out of 5 stars

    Time saver

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Now if the batteries in the hidden cameras my FBI agent placed get low, he can just hack the lock instead of "picking it old school" Please don't delete me and my dad joke...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EZ setup and install

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this lock! Works well with google home and nest environment. Setup was a breeze and there have been no connectivity issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivery and installation from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely happy with the purchase of this product. Installation was quick and simple. Setup to connect the "Nest x Yale" smart lock was user friendly. Works well with existing Google Nest & Home products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean lines, no glitches. Works perfectly as advertised. Color matched existing hardware exactly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to add an electronic dead bolt. I have google/nest products already installed so this was a no brainer for me. It works as inteded and having the auto lock when my location is away feom home is greaf. Also being able to check at any time wether the door is locked or not is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock seems solid in construction and software is on point. Installation for me was more of a pain due to different deadbolt hole sizing, but other than that went well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Gets the job done

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock ! If you have a new build sometimes the bolt may be to long and require you to drill that area bigger then a standard lock size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love it very much

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good system especially when your away from home. AND need to let someone in without a code .... highly recommend why not 5 stars cause for some odd reason the wifi eye stop operating ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good aftet everything settles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a bit rocky. Had to move the router closer even with a mesh system. After that it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service great product will recommend to any customer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale nest lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well within the Google smarthome ecosystem. It was a bit fidgety to install but i also have an oldish door frame

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Jack, we’re thankful for your feedback on Nest x Yale Lock, and it’s good to hear it works well with your Google smart home ecosystem. We hear your concern, and we appreciate all your efforts to install it. During installation, the Nest × Yale Lock requires precise alignment to connect the parts to your door and each other. The steps are relatively straightforward, but you must pay attention to the details. If you find yourself in need to install another lock, visit this link with instructions about the setup that includes installation video here: https://support.google.com/googlenest/answer/9210317

      We’re always here to help, so let us know if you need one by visiting us at: https://support.google.com/googlenest/gethelpith Nest

  • Rated 5 out of 5 stars

    No more lost keys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing to come home and not have to worry about finding the right key. Or in my case if I have the right set of keys. The app is super easy to use and it works with google appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that the fact I can open and close the lock from anywhere. When I ordered things that I don’t want left on my front porch, I simply unlock the door from work and have my neighbor put it in my house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great for me

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If this smart lock you'll never be locked out again. I just hope that Google provides an update so that you can lock and unlock the door from smart assistant devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No smart hub needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Connects to WiFi Through an adapter that is included already . Plugs in close by to the lock between the Wi-Fi router and the lock . Works with Nest app so my thermostats licks and cameras all on one app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, program and use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always hesitated at going full bore into home automation but the Nest family of products has changed my mind. Well crafted hardware and simple easy to use software. Also excellent customer service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It has to be in there just right...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock, cool features, the installation is a bit convoluted, and if the lock isn’t set just right in the hole it will continuously jam and error so you have to restart the entire process over after reset.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Vivint with this. It was a great switch from a product that has given us so many issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great update to the last one I had. The on line connection is much better than prior versions.

    I would recommend this to a friend