Customer Ratings & Reviews
- Model:
- RB-YRD540-WV-0BP
- SKU:
- 10187456
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
to a friend
Awesome team of Google and Yale
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This maybe the best smart lock. If you use google products, then it is a must buy in today's world.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had another company’s lock for several years. Was very satisfied with it. Had to get the nest lock because it works off my phone. Our other one doesn’t. Love it.
I would recommend this to a friendNest doorbell
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this video doorbell. It detects package delivery as well and you grt a notification on your phone almost instantly.
I would recommend this to a friendNest x Yale
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy installed this on our front door and it is excellent. Hopefully, we will get one for our garage door soon.
I would recommend this to a friendI’d highly recommend the purchase
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’d highly recommend the purchase because I don’t think you will be disappointed!
I would recommend this to a friendLock Looks Great, Functionality with the App - BAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lock works great and it looks very nice. The ability to set it up to function with the Nest app is next to impossible though, which is disappointing if you chose this specific lock because you expected it to work well with your Google system.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, ZMoneyBC. Thank you for sharing your review on Nest x Yale Lock. We're glad to hear that your lock is working great. However, we want to further improve your overall experience and want to know more about the challenges you had with using the Nest app. Please reach out to our team of dedicated specialists by visiting our Google Help 'Contact Us' page on the link below. Contact us anytime, we're here to help: https://support.google.com/googlenest/gethelp
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock is awesome if you are interested in making your home a smart home. I love the features and the ability to control everything from my phone.
I would recommend this to a friendLIFE CHANGING
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.THOUGH I WISH THE BRANDING COINCIDED WITH THE NEST LOGO, I AM VERY PLEASED WITH THIS LOCK. I HAVE THEM ON FOUR DIFFERENT HOMES.
I would recommend this to a friendGreat door lock
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase the Nest doorbell and want to keep everything Neet. It works great. I love being able to unlock my front door from my phone
I would recommend this to a friendGreat Product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. I just wish it was compatible with Apple HomeKit but I understand it's under Nest.
I would recommend this to a friendGreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome lock but the back is a little too tall for some applications
I would recommend this to a friendBrand response from Nest Support
Posted .Hi there, Nana. We appreciate you for sharing your feedback on your Nest x Yale Lock. We want to help find a better resolution for you and recommend that you reach out to our support specialists. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Very Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very happy with this device. Was rather easy to install and connect to my Nest account
I would recommend this to a friendFuture is here
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty solid. Hard to use when direct sunlight shining on it. Bit expensive compared to similar products.
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Foodfun, thanks for posting a review. We’re sorry to hear that your experience with Nest x Yale Lock is less than ideal. Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need help, please feel free to contact our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp
Great front door lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great smart lock! Looks amazing and is very sturdy.
I would recommend this to a friendGood service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pathetic 、service very nice ！come to my house on time
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our Yale smart lock, and it’s ability to communicate with our other smart devices. Would highly recommend.
I would recommend this to a friendSolid Door Lock
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a gift for a family member. They love it! Install wasn't easy but don't need professional help.
I would recommend this to a friendLove it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This smart lock works great. I love the fact I can let someone in if I’m not home without leaving my key behind. Highly recommend this,!
I would recommend this to a friendCan’t connect to app
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, I wanted it set up to have connected to my phone but thats been the most difficult part. Actually the first one I bought was defective and then I had to return and buy a new one but have not been able to connect to my phone yet and its been months since ive had it. It has not been easy.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there, GraceRodriguez. Thanks for sharing a review on Nest x Yale Lock. We're sorry to hear that you had to return the first one you bought, and that you're still unable to connect with the replacement lock.
We recommend performing the troubleshooting steps below to try and fix the connectivity between your Nest x Yale Lock, Nest Connect and mobile phone:
- It's important to check that both your Nest Connect and the Nest app or Google Home app on your mobile phone are connected to the same Wi-Fi network when setting up your lock for the first time. Nest x Yale Locks don't connect to your Wi-Fi network directly as it needs to connect to the Nest Connect first which comes with your lock. Your Nest Connect acts as a border router between your lock and your Wi-Fi network.
- You need to make sure your Nest Connect is within range (within 50ft direct line of sight) of the Nest x Yale Lock and Wi-Fi router. This range could be shorter if there are potential sources of interference, either physical interference (thickness and type of walls, mirrors, windows, etc.) and competing signals (other wireless devices, baby monitors, microwaves, etc.).
- You might want to restart the devices (Nest x Yale Lock, border router, Wi-Fi router) and move them closer if you need to establish a stable connection.
- Lastly, you may try performing a factory data reset on your lock to fix the issue. Check out this link for the steps: https://support.google.com/googlenest/answer/9218474
If you still experience the same issue, please feel free to reach out to our support channels where you can speak to any of our support specialists here: https://support.google.com/googlenest/gethelp
Cool product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like how easy it is to connect to the lock via Nest which is also provided
I would recommend this to a friend