Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 104 Showing 2,061-2,080 of 2,889 reviews
  • Rated 5 out of 5 stars

    Nest x Yale

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to add an electronic dead bolt. I have google/nest products already installed so this was a no brainer for me. It works as inteded and having the auto lock when my location is away feom home is greaf. Also being able to check at any time wether the door is locked or not is nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock ever

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No needs to carry a key in your pocket, no worries if I left is unlocked because its auto-lock feature and the combination of the best technologies of two great companies make this lock "awesome".

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I couldn’t be happier

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with my smart lock. I had zero issues with the connection. They included all the right pieces and the instructions were straight forward.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this lock for about two weeks. So far so good. Just one downfall. It says it doesn’t leave finger prints on the lock, but it does. No big deal, I just wrap it down each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great door lock

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this door lock. First 5 star I’ve ever given. Kind of pricey, but the look ease of install is great that in conjunction with my ring, great combination

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great!!! So glad we purchased this for our home!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock works great in my Nest Ecosystem. Great for letting guests have access to your home at all times while still controlling who can access it. Great customizable features as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Yale nest lock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well within the Google smarthome ecosystem. It was a bit fidgety to install but i also have an oldish door frame

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hello Jack, we’re thankful for your feedback on Nest x Yale Lock, and it’s good to hear it works well with your Google smart home ecosystem. We hear your concern, and we appreciate all your efforts to install it. During installation, the Nest × Yale Lock requires precise alignment to connect the parts to your door and each other. The steps are relatively straightforward, but you must pay attention to the details. If you find yourself in need to install another lock, visit this link with instructions about the setup that includes installation video here: https://support.google.com/googlenest/answer/9210317

      We’re always here to help, so let us know if you need one by visiting us at: https://support.google.com/googlenest/gethelpith Nest

  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Cool!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy to activate, but for some reason, it always tells me that it cant lock the door when its already locked!

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear you're encountering this issue with the Nest x Yale Lock, and in this case if the troubleshooting in the article below doesn't help, please reach out to our support team for further assistance.

      https://support.google.com/googlenest/answer/9235711

      nest.com/help Nest

  • Rated 5 out of 5 stars

    Nest x Yale

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our Vivint with this. It was a great switch from a product that has given us so many issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, delivery and installation from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great update

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great update to the last one I had. The on line connection is much better than prior versions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid smart lock

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, a solid smart lock. Aside from passcode and app, it lacks the ability to use other options like physical key and biometrics. Connectivity was never an issue, which is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my nest Yale lock. I bought 2 of them, one for my home and one for my rental property. It’s so convenient and I could never go back to traditional locks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Great!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took a bit to get it installed and we had to switch out our weatherstripping but it works great and now I can lock/unlock my door remotely and lock by voice.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an older Yale smart lock because I wanted it to connect to my Nest set up. It works great but it doesnt feel built as well as my old lock was especially the touchscreen the older one was nore responsive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This lock is awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since Ness has teamed up with Google they have made these amazing locks and needs amazing equipment that is phenomenal by everything you could ever imagine everything just works together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service great product will recommend to any customer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and set up is just as easy in the Nest app. I have the Nest cameras as well and it is great to have it all in one place, and can make sure the door is locked in the app.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is nice looking but I bought two of them one battery last a long time and the other one have to change baterri every month. But overall is the nice lock I had. Thanks. B+++++

    I would recommend this to a friend