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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 105 Showing 2,081-2,100 of 2,889 reviews
  • Rated 4 out of 5 stars

    Nice Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is nice looking but I bought two of them one battery last a long time and the other one have to change baterri every month. But overall is the nice lock I had. Thanks. B+++++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great replacement for CPI security

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this due to dropping CPI security. It’s seemed to be the same but I now see it’s more durable. Like most Nest/Google products, it’s an easy setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome value and ease of use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for a smart lock. Integrates well with other smart devices. Has the ability to have multiple codes for family members, friends, or clients.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great home lock - throw away your keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the Yale Nest door lock system. Allows me to set up entry/egress for everyone in my family as well as visitors, and enable or disable them from my phone. Very impressed!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    For standard doors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased with intent to place on cabin door; unfortunately thicker than normal and none standard deadbolt so returned. I had hoped to integrate with all my other Nest products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door is locked

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Replaced my deadbolt lock, and am happy with it. Had to do some minor adjusting, since the door had sagged a bit over the years.

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Great Door Lock for a Smart House

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love having the ability to lock and unlock our front door with the touch of a button on the lock or through the Nest app. No longer having to be concerned as to whether or not our daughter has taken her house key with her to school is also a relief. The only thing that we haven't encountered yet is a power outage so we arent sure how that works yet, but every other feature is great, such as individual codes, guest modes, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as advertised. Have not had any issues. The numbers light up brightly to see at night. Good integration to the rest of the Nest environment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No more keys in your pockets. !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wifi makes this lock awesome. I purchased one previously without that feature and regrated it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for smart home connected places

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tremendous product and would highly recommend if you are a high tech home and do not want to use keys.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Lock

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the lock. The lock works great. If the door does not lock properly it let's you know at time of locking if you do it by pressing the yale button or if you use the app, it also lets you know, so you can retry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes it's the greasyesr ever I recommend it for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid piece of gear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Works simply and as expected. Was built well and solid. Weight alone is impressive. Use it with my Google Home setup and am happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Fit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love ours - the only complaint I have so far is the fingerprints show ridiculously. Would be nice if they used a fingerprint resistant layer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale look

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad could not put this on my door because it did not have a dead bolt on the door and could not drill any hole on the door to install one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wow!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing tool! Although it is pricey! You get your money’s worth! It is a great tool for a home security! I need to get 2 more of these for my other homes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale - Smart Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is great. We have been very happy with all the smart features

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 3 out of 5 stars

    Nest app issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for the door lock was pretty easy and simple. However the nest app gave me a lot of issues in pairing the door to the nest hub

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Epic when it actually stays connected to internet,

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as described and when it does its literally the best lock you could ever dream of having on your home. BUT when it disconnects from the internet, as it does once every couple months. Its a nightmare to set back up. Seeing that this is the only smart device that continues to do this in my home sucks because its favorite if it could actually stay connected without having to default set it up 5 to 6xs a year.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi GJensenSD, it's awesome that you liked Nest x Yale Lock and that you find it as the best lock anyone could ever dream of. This kind of feedback is greatly appreciated, however, we do apologize for the connectivity issues you face every couple of months.

      Nest x Yale Lock can't connect to your Wi-Fi directly. It relies on the Nest Connect, that came with your lock, to establish connection with your network and the Nest app. The Wi-Fi chip on your Nest x Yale Lock may be draining the batteries if it's not getting a good connection with the Nest Connect. If you're willing, we recommend bringing the Nest Connect closer to your Nest x Yale Lock. Ideally within a clear line of sight as Connect needs to be close enough to both your lock and your Wi-Fi router to maintain a wireless connection.

      The next time you encounter a connectivity issue, please consider contacting our support team. We'd love to work on improving your experience here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    No more Keys!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No more missing keys with this "smart wifi" lock. The Yale keyless deadbolt is the ideal replacement for any deadbolt lock.

    I would recommend this to a friend