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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 2,889 reviews
  • Rated 5 out of 5 stars

    love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we have not had any issues with this lock. We got two, for front and back door. The front door was older so it was harder to fit but we managed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product . Still working on getting the line up correct but overall happy with product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fun tastic all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works funtastical works funtastical works funtastical

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No key; No problem

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son never seems to remember his key so this was the solution to him trying to find his way into a locked house. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Able to unlock door remotely, set up different passwords for guests who are visiting. Exactly what I was looking for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Smart Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a charm. I love how you can setup temporary guest passcode that expires so you don't have you give your actual code.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good smartlock if you are into the nest ecosystem. The thing that I don't like about it is sometimes it disconnects to the internet and it's hard to connect back. But other than that it's a good smartlock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    being able to check your phone knowing that the door is locked is a peace of mind. i couldn't think of anything better. I have four of them and i will be adding more

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent and reliable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent example of how a traditional, highly rated hardware brand has successfully transitioned to the Internet of things arena. I highly recommend this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for VRBO

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works as advertised and we could not rent out the lake house without it. Shows when they arrive and when they leave without effecting their privacy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to set up

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was surprisingly easy to set up and program. No more carrying a key or searching in your purse for a key or driving home to let someone in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing smart device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with Nest and the products that can mesh with the Google interface ! Makes the home living experience so much more efficient !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use, great peace of mind for security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No professional required for installation. Can be locked remotely via the Nest app. Have history of all locking and unlocking and by whom. Excellent customer support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock and connects to the WiFi on your phone app,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best lock that Yale has to offer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock that integrates with Nest flawlessly! Touch screen is very durable and lights up well at night!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great look system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t give it a 5 because the door doesn’t recognize if the lock isn’t in the door jam. You can click the lock and the phone will show its locked needs improvement in this area. Otherwise great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Works great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great reliable and super easy to setup my only complaint is the fact that it’s it compatible with google and not Alexa

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for tracking

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great to give individuals a separate code and limit access times! I know when soneone arrives also when they leave. I can also open yhe door from my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yale lock is great. Would definitely recommend getting it for your home/house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy setup and works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I already have the Nest thermostat and doorbell and was happy with both of them. Setup was easy and I like having all of my Nest items on a single app

    I would recommend this to a friend