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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,889 reviews
  • Rated 5 out of 5 stars

    I’d highly recommend the purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’d highly recommend the purchase because I don’t think you will be disappointed!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our Yale smart lock, and it’s ability to communicate with our other smart devices. Would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I just wish it was compatible with Apple HomeKit but I understand it's under Nest.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Door Lock

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a family member. They love it! Install wasn't easy but don't need professional help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and durable product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product, but I just wished google didn't get rid of the feature to open the door by talking to assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest is a great product of Best Buy ,………………………….!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this device. Was rather easy to install and connect to my Nest account

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well done

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own couple smart lock but this one is perfect for me, lock and unlock by phone, work with any conditions of weather

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to install, works out of the box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was intimidated by the idea of installation and set-up, but it was done in no time at all. Looks slick, works well, great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to install and easy to use!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this lock on our own very easily and using it is a breeze. The comfort and ease of leaving the house without keys is wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock. Being able to set codes, lock and unlock, and allow guest access from my phone is an amazing feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Yale digital security

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest X Yale combined digital and mechanical to make this smart lock use a smart device to check the lock status and lock or unlock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The smart Lock from Nest security system is a great product. You can give each family member their own code to know who comes in and at what time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Future is here

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid. Hard to use when direct sunlight shining on it. Bit expensive compared to similar products.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Foodfun, thanks for posting a review. We’re sorry to hear that your experience with Nest x Yale Lock is less than ideal. Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need help, please feel free to contact our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Excellent door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lock out there it beats all others and remotely open ur door from any where with ur phone also let u know when someone open ur door

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t have all the features I was expecting but still works great. I wish it would detect my Bluetooth phone and unlock automatically when I get close. But it does the job well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how easy it is to connect to the lock via Nest which is also provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Doing well so far

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing well so far. I can set codes for the family members. Hasn’t failed yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest x Yale - Smart Lock with Nest Connect - Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely positively love this device. The integration with my other nest device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock works very well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smart lock works very well, I have multiple people using it. I made codes for them. And the app works very well also

    I would recommend this to a friend