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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,889 reviews
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    So easy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Easy to install. Easy to use. My 9 year old loves it. No longer does he have to struggle with the door. being as ble to unlock it from the app is too handy. Especially when your arms are full of bags. Only negative. It has limited google assistant features.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Great Decision to Buy - REALLY LIKE IT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so glad we purchased. Easy to install. No keys needed. Can unlock using your phone and the app - to let you child in, a neighbor, etc... The app is really easy too. We are in the process of purchasing the nest cameras and the doorbell too. Just hope it holds up and works in the Arizona heat. TBD

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Best Lock option to run on Nest

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we had all nest products running we had to get the X to match with the Nest App, got the other Yale smart lock but wouldn't work with nest, it's a bit pricier and doesn't have the physical key but works like a champ and it was super easy to integrate and install

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Yale lock works well and as expected. I had no issues with installation . It's very modern looking and if you catch a sale, it's not a bad price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    A perfect deadbolt.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to the house. Very easy installation and is user friendly. East to hookup to our wireless system and to Nest. Easy to operate from your phone. I like the notifications on whose ID used to either lock or unlock the deadbolt. Well built.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Overall performance

    Rated 5 out of 5 stars

    Easy setup

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great choice, i was able to install it very quick. Programing was a breeze. Has a very nice appearance once it is installed

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    It just works.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Yale smart lock. The first one still works perfectly. The batteries last about 8 months. I set up my Google Home/Assistant to automatically lock both locks at night and I can lock them through my phone if I'm away from home. Great, solid product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a terrible experience with August Smart Lock (the first smart home product that I bought), I decided to buy Nest Yale Lock because now I have several Nest/Google products and it has good reviews. The set up was easy. Everything needed for installation was there, I just needed a screw driver from my tools. Nest installation video is simple and easy to follow. The touch pad looks great and is very useful. It's nice to be able to lock by just one tap on the touch pad. You can unlock either through Nest App or Touch pad. Nest App is simple and easy to use. I like how quickly app can connect and lock/unlock unlike August Lock app which would take forever to connect. Also, I can use app from anywhere as long as I have internet either through cellular data or wifi. Overall, it's a good lock and I like it. I would recommend this lock especially if you have Nest/Google Products.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought this lock would be complcated to put in. It was way esier than i thought and works perfectly. My kids loving being able to loack the door with their voice command and i love being able to lock and unlock the door form my car when my hands are full.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome piece of tech and home security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Straightforward install after realigng the strikeplate. If you've ever installed a door lock set this is no different, easy peasy. If you have not installed a lock before and/or have any reservations just get a locksmith to do it. I have a Nest thermostat so it was easy to get the connect device and lock activated and added on my account. Also very easy to generate entry codes to give my sons who live at home and to add my wife on the account. She never bothered to access the thermostat remotely so had not downloaded the android app but it was easy to add her on and get her access set up. Great product and no issues after a month of use. I've opened the door remotely for one of my sons who forgot his code and happened to have his phone die at work (which contained the email with the code). If you have 20 something males at home I can bet you will use the remote unlock feature at least once, assuming you're feeling generous enough to help out. If you have young adult sons at home you know exactly what I'm talking about....

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Ease of use

    Rated 5 out of 5 stars

    Love this lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we figured out installation (we needed to drill out a slightly larger hole for the deadbolt), the installation was pretty seamless. We already have Nest cams, so adding this to the app was easy. I like that the numbers fade and only become visible when you press the Yale logo.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Great loss solution

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love our new lock solution. We recently bought a new house and upgraded to this lock system. Was very easy to install, easy to set up and connect to the home app. Very easy to use and very useful for managing when you have guests coming and going. Great product!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    great lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to work with Google hub and it works great. Easy to install and came with better hardware than was already on my door. It is a bit pricey and you have to plug something in to work with the lock but those things didn't matter enough to drop a star.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more keys.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Best thing is no keys. Well built. Fashionable modern style. Hold program while changing battery.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more keys!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love not having to carry keys. Easy to set up, easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest and Yale have hit a home run with this lock. Its a beautiful piece of hardware matched with Nest great software. Set up and install was painless and took me under 30 minutes. Easily connected to my Wi-Fi, Google home and nest app. Excellent quality and looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for over a year and have had no problems. I’ve only had to change the batteries once. It was easy to install and it’s easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well with thoughtful design touches. Batteries often last upwards of a year, and I love not having to carry around traditional keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never considered a keyless life but it is pretty nice. For guests and contractors this is super nice to have. It takes a bit to setup but once it is setup, and if you install it yourself it can be a bit tricky getting all 3 holes to line up (you'll understand when you do it), it is just so convenient. I'm not sure if it's worth $100 more than other Yale locks that effectively are the same in function because yes a normal Yale lock still works with Google but instead of setting up and using the Nest app, you'd use the Yale app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Stavey. We appreciate you for sharing your review on Nest x Yale Lock. We're glad to hear that the device has brought you convenience to your home. We want to know more details about your experience and add more value with your device. Feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    App integration, Installation

    Rated 5 out of 5 stars

    Awesome Product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These locks are awesome! They can be finicky to install, but that is also a good thing. It confirms they’re locking as expected. I have one of these on each exterior door and they work great using the nest app and google home.

    I would recommend this to a friend