Customer Ratings & Reviews
- Model:
- RB-YRD540-WV-619
- SKU:
- 6195408
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.
This summary was generated by AI based on customer reviews.
Great for every homeowner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock has done everything I’ve needed it to do this far. I was actually out of town last week and was able to let a relative in remotely.
I would recommend this to a friendNest X Yale Lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest X Yale lock is the best lock system that i ever had.
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock alleviates having to hand out keys to everybody. You also know who is coming and going and the remote feature always works.
I would recommend this to a friendDoor lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works like it's supposed to it took about 30 min to install
I would recommend this to a friendLocks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. It does everything as advertised. Would buy again.
I would recommend this to a friend- Cons mentioned:Connectivity
Keep losing connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is about 2 foot apart but has lose connection 2 in two days Change battery 2 times now it will not talk to me.
No, I would not recommend this to a friend Works very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a deferent brand it was a bit loud and the looks weren’t so great. I am a firm believer of digital, no keys no worries, can’t lose a digital key. Love it
I would recommend this to a friendNest x Yale Smart lock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this smart lock. I haven't had to carry house keys in years !!
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Exactly how is advertised! I would def recommend this product to anyone looking to change to a smart lock.
No, I would not recommend this to a friendGreat Smart Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item that you can control from your phone. I would recommend purchasing this item if your looking for a smart lock.
I would recommend this to a friendSlim dead bolt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Like the slim size between door and storm door.
I would recommend this to a friendGreat Smart Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This lock comes with an app which makes it easy to install it just make sure your internet router is up to date
I would recommend this to a friendGood smart lock for google home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to set up. It can be a bit finnicky and randomly go offline, but hasn't been too much of an issue
I would recommend this to a friendBrand response from Nest Support
Posted .Hi justanotherreviewer, thanks for sharing your experience. We do apologize for the issues you are having with Nest x Yale Lock.
Nest x Yale Lock can't connect to your Wi-Fi directly. It relies on the Nest Connect, that came with your lock, to establish connection with your network and the Nest app. The Wi-Fi chip on your Nest x Yale Lock may be draining the batteries if it's not getting a good connection with the Nest Connect. If you're willing, we recommend bringing the Nest Connect closer to your Nest x Yale Lock. Ideally within a clear line of sight as Connect needs to be close enough to both your lock and your Wi-Fi router to maintain a wireless connection. You may then test to see if the batteries for your lock will still drain.
We may need to have a look at what may be causing the issue, if you still face the same connectivity issue, even after following the steps we shared with you. We'd love to work on improving your experience if you can reach out to us at the Google Nest Support page: https://support.google.com/googlenest/gethelp
Okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy install. Difficulties encountered w/pre-existing solitary hello nest doorbell (had to remove/re-install doorbell) to join Nest “Home network” of devices
I would recommend this to a friend- Pros mentioned:Ease of use
Terrible lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the time buying this lock, I set it all up with no issues and everything worked great. then I went to use the lock about a hour later nothing worked at all.I called customer support and we both worked on it for 3 hours and we called it dead at that point. I returned the lock. I was done with it after that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear you encountered these issues after installing the Nest x Yale Lock.
Please note that Yale offers a lifetime limited warranty for finish and mechanical parts and two years for electronics.
In addition to the standard warranty, if you purchase a lock and installation from a Nest Pro you can get an extended Pro Warranty which increases the coverage on electronics to a total of 3 years.
Should you chose to give the Nest x Yale Lock another chance don't hesitate to reach out to our support team if you end up needing any further assistance.
nest.com/help
Great lock
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we needed! It works exactly as described.
I would recommend this to a friendYale Nest lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, it was a good device, ran into some troubles while setting up the first one, and different unique ones while configuring a friends. Features on the device are nice, would be better if it allowed location sensitivity (could tap and unlock with phone) lock/unlock via the secure web app (currently only unlock with app) Add/Remove via web app (can only do this on the phone app) Ensure if you buy this, you setup a master account/pass via the app before relying on the service completely.
I would recommend this to a friendNest Yale Lock
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have these on both entrances to my house, will never go back to a normal key!
I would recommend this to a friendIt is a great lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. However, I should buy the version that is compatible with the ring system so I can merge everything in one system.
I would recommend this to a friendLike this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well so far (1 month in). The only real hiccup was the nest gaurd. Very buggy. will not work with mesh WIFI. when added to the main wifi it works fine so far.
I would recommend this to a friend