Customer Ratings & Reviews
- Model:
- RB-YRD540-WV-619
- SKU:
- 6195408
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.
This summary was generated by AI based on customer reviews.
Yale Nest lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Initially, it was a good device, ran into some troubles while setting up the first one, and different unique ones while configuring a friends. Features on the device are nice, would be better if it allowed location sensitivity (could tap and unlock with phone) lock/unlock via the secure web app (currently only unlock with app) Add/Remove via web app (can only do this on the phone app) Ensure if you buy this, you setup a master account/pass via the app before relying on the service completely.
I would recommend this to a friend- Pros mentioned:Ease of use
Terrible lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the time buying this lock, I set it all up with no issues and everything worked great. then I went to use the lock about a hour later nothing worked at all.I called customer support and we both worked on it for 3 hours and we called it dead at that point. I returned the lock. I was done with it after that.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .We're sorry to hear you encountered these issues after installing the Nest x Yale Lock.
Please note that Yale offers a lifetime limited warranty for finish and mechanical parts and two years for electronics.
In addition to the standard warranty, if you purchase a lock and installation from a Nest Pro you can get an extended Pro Warranty which increases the coverage on electronics to a total of 3 years.
Should you chose to give the Nest x Yale Lock another chance don't hesitate to reach out to our support team if you end up needing any further assistance.
nest.com/help
Nest x Yale Smart lock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this smart lock. I haven't had to carry house keys in years !!
I would recommend this to a friendIt is a great lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It works great. However, I should buy the version that is compatible with the ring system so I can merge everything in one system.
I would recommend this to a friendLike this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well so far (1 month in). The only real hiccup was the nest gaurd. Very buggy. will not work with mesh WIFI. when added to the main wifi it works fine so far.
I would recommend this to a friendGood smart lock for google home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to set up. It can be a bit finnicky and randomly go offline, but hasn't been too much of an issue
I would recommend this to a friendBrand response from Nest Support
Posted .Hi justanotherreviewer, thanks for sharing your experience. We do apologize for the issues you are having with Nest x Yale Lock.
Nest x Yale Lock can't connect to your Wi-Fi directly. It relies on the Nest Connect, that came with your lock, to establish connection with your network and the Nest app. The Wi-Fi chip on your Nest x Yale Lock may be draining the batteries if it's not getting a good connection with the Nest Connect. If you're willing, we recommend bringing the Nest Connect closer to your Nest x Yale Lock. Ideally within a clear line of sight as Connect needs to be close enough to both your lock and your Wi-Fi router to maintain a wireless connection. You may then test to see if the batteries for your lock will still drain.
We may need to have a look at what may be causing the issue, if you still face the same connectivity issue, even after following the steps we shared with you. We'd love to work on improving your experience if you can reach out to us at the Google Nest Support page: https://support.google.com/googlenest/gethelp
Lock Looks Great, Functionality with the App - BAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lock works great and it looks very nice. The ability to set it up to function with the Nest app is next to impossible though, which is disappointing if you chose this specific lock because you expected it to work well with your Google system.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, ZMoneyBC. Thank you for sharing your review on Nest x Yale Lock. We're glad to hear that your lock is working great. However, we want to further improve your overall experience and want to know more about the challenges you had with using the Nest app. Please reach out to our team of dedicated specialists by visiting our Google Help 'Contact Us' page on the link below. Contact us anytime, we're here to help: https://support.google.com/googlenest/gethelp
Great lock with mobile features
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really like the mobile locking and unlocking ability, and we now can monitor pet sitter activity as well while we're away.
I would recommend this to a friendGreat smart lock
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Weve had this lock for the past 2 months and we havent had any issues. We truly love not having to carry keys nor fumbling to find them!
I would recommend this to a friendGreat lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The convenience of not having to find your keys when you come home, and being able to make sure the lock is engaged without having to go to the door is great.
I would recommend this to a friend- Cons mentioned:Price
Good lock
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The lock looks good works well but it's very limited in features to justify this price tag. Wayyyy took expensive
I would recommend this to a friend Slim dead bolt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Like the slim size between door and storm door.
I would recommend this to a friendNest
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We LOVE our Nest! Can’t live without it! We are able to monitor the front porch, front yard and driveway!
I would recommend this to a friendKid Friendly
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the kids when keys are forgotten. This is a simple way to avoid placing the key in a hidden spot out in the open.
I would recommend this to a friendNo more dumb lock
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Make your dumb lock smart!!! Awesome for remotely opening your doors when you have family visiting.
I would recommend this to a friendKnow who's using the code
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this was a gift to my parents so they can give the kids access to the house when they aren't home
I would recommend this to a friendGreat lock
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what we needed! It works exactly as described.
I would recommend this to a friendNice product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really liked the tech, and brought it home but it didn't fit. That's too bad b/c all the features make this a great device. Looking for a new one at some point
I would recommend this to a friendNest lock
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love, love, love. Very convenient especially with the Nest doorbell. Works well with Nest app
I would recommend this to a friendGreat add to the house
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that I can lock and unlock my door from the nest app. Controlling my AC and door lock in one app is great!
I would recommend this to a friend