Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 2,889 reviews
  • Rated 4 out of 5 stars

    Great - until it wasn’t.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well for. Few week, then died. Google seems to be taking care of me, but we’ll see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Lock and unlock the door with your smart phone and google or Alexa.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple to set up and use

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blends well with the Google home setup. One app controls locks thermostat and sound...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google Home

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the convenience of the system had to get a second one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to go keyless!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this lock. Easy to use. It’s nice not to have to have a key to get in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Door Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice locks works great on our lake house. I am able to give codes out to our renters remotely. Perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation just make sure internet signal is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very sturdy and easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    one of the best smart locks out there. Please note it is more of deadbolt than a lock with handle though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Amazing value!! Would buy again!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little bit of positioning for the bolt to fit my door but once done it has worked flawlessly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well. It is very heavy duty and I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for no keys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely convenient and reliable for no keys, great for only using your phone and when family is in town.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock to have especially if you have kids. It alerts when the door is unlock

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, it's a little hard to program, but tech support is very helpful.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Somewhat high priced for what you get.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes offline too often!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not work with Alexa

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install I did it myself I don’t like because it doesn’t have Auto Unlock when you get close to the door and it does not work with Alexa. I think is best to go with the august they have the Auto Unlock and works with Alexa the only problem you have to buy the keypad separate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works every time

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful motor works every time and doesn't chew through batteries like other locks I've had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lifesaver

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a lifesaver for forgetful people like me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Google nest x nailed it again

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for smart lock found one and it’s the best one from nest x Yale.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this lock so I could still get in the house if I by chance forgot my key. It's a fairly simple install and works great.

    I would recommend this to a friend