Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,889 reviews
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our smart house. Like that you can do temporary and permanent codes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product would buy it again. ok price but could be cheaper

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyless Entry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids used to forget keys at home and were locked out until I got home from work. Now they have a pin to unlock lock. Works great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To touchy/flakey

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are very difficult to install. There is almost no diagnostic information when something goes wrong. Spent hours with online support repeating same steps. Eventually factory reset the nest connect which online support said not to do and everything worked. I would not buy again

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey JustATechUser, Your review of the Nest x Yale Lock is appreciated. We're sorry to learn that you had a difficult experience with our support team and installing the device. This is not the ideal experience we want for you and our customers. Rest assured that we'll relay this to the right team for future improvements. If you're willing to give it another go and have additional questions or need further assistance with your Nest x Yale Lock, please feel free to reach us on our Google Help page by visiting the link here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    My second lock!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the lock so much I purchased another for my garage door. These things are fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it automatically locks after I close it would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love coming home and not have to worry about keys. Great look as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great door lock

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote features and notifications.. Would give an extra star if it knew the door was actually closed or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this on our front door and it's really nice. Looks great, and works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a gadget guru... soooo

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure my home will be a smart home soon... but not soon enough, I’m loving this Yale lock!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exelent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super happy a lot of comfort and also a lot of security connects very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not super simple to install, but now that it is in I could not be happier.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice smart lock

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initial sync-up with google nest takes time but once online it works well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases easy to install and set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Lock.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have everything Nest in our home and we love it! love the bronze finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect. Now I will never have to turn around to check my door again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this smart lock for my main entrance and work perfet !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfect for my needs

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have purchased this item as part of a whole home security system. Everything works well .

    I would recommend this to a friend
  • Cons mentioned:
    Voice control

    Rated 3 out of 5 stars

    Newer version is better.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The model I purchased doesn't work with voice commands. The newer version does.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Seamless addition to any smart home

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Integrated well with the rest of my Google products. Highly recommend

    I would recommend this to a friend