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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 2,889 reviews
  • Rated 5 out of 5 stars

    Door lock review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock to have especially if you have kids. It alerts when the door is unlock

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install and works well. It is very heavy duty and I would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installation just make sure internet signal is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!! Amazing value!! Would buy again!!!

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Somewhat high priced for what you get.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goes offline too often!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, it's a little hard to program, but tech support is very helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works every time

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful motor works every time and doesn't chew through batteries like other locks I've had.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not work with Alexa

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to install I did it myself I don’t like because it doesn’t have Auto Unlock when you get close to the door and it does not work with Alexa. I think is best to go with the august they have the Auto Unlock and works with Alexa the only problem you have to buy the keypad separate.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nest lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great investment allowing me to give access into my home and monitor with my cell phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works exactly as advertised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and integrate with our existing Nest set up. Very intuitive and works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love it. I dont carry keys anymore. Not even car keys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best smart lock out there. Really love this product and would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very usable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great solution, works good with the network and it provides a nice solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock! Has settings to lock itself after its opened. Would highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and it is compatible to my Google Assistant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love our keyless door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don’t have to worry about having my Key with me, can even unlock door from my Phone, love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase ever,very pleased with the results and performance. The whole family loves it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Smart lock

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good smart lock but if you change your router you need to reset the lock to be able to sync again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyless Entry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kids used to forget keys at home and were locked out until I got home from work. Now they have a pin to unlock lock. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work fine and is easy to use plus u got the key option in case u battery died

    I would recommend this to a friend