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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 2,889 reviews
  • Rated 4 out of 5 stars

    Depends on what you’re looking for

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock however my august door lock was just as good and more user friendly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an August and this is better!, fits better and has much better range, very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very different from my previous locks but I really like the connivence of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for our smart house. Like that you can do temporary and permanent codes.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super Smart Lock

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although it was tricky to install and set up, it has been a great addition to my Nest family of products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest c Yale smart Lock

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy and on sale. Best Buy always have just what you need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nest Yale Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best lock out there. Great value for money. Easy to set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My second lock!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the lock so much I purchased another for my garage door. These things are fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working product. Syncs up quickly, everything you need the box and makes it super easy for people to come and go in your house and stay secure. 10/10 recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I’m a gadget guru... soooo

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m sure my home will be a smart home soon... but not soon enough, I’m loving this Yale lock!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the remote features and notifications.. Would give an extra star if it knew the door was actually closed or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We installed this on our front door and it's really nice. Looks great, and works perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product worth prive amazing product Go For it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how it automatically locks after I close it would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love coming home and not have to worry about keys. Great look as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not super simple to install, but now that it is in I could not be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    exelent

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    super happy a lot of comfort and also a lot of security connects very easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Lock.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have everything Nest in our home and we love it! love the bronze finish.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    To touchy/flakey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are very difficult to install. There is almost no diagnostic information when something goes wrong. Spent hours with online support repeating same steps. Eventually factory reset the nest connect which online support said not to do and everything worked. I would not buy again

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hey JustATechUser, Your review of the Nest x Yale Lock is appreciated. We're sorry to learn that you had a difficult experience with our support team and installing the device. This is not the ideal experience we want for you and our customers. Rest assured that we'll relay this to the right team for future improvements. If you're willing to give it another go and have additional questions or need further assistance with your Nest x Yale Lock, please feel free to reach us on our Google Help page by visiting the link here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Nest

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases easy to install and set up

    I would recommend this to a friend