Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 130 Showing 2,581-2,600 of 2,889 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Worst Smart Lock

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after reading and viewing reviews online. Dont believe none of it. It was one of the worst and dumb locks i ever bought. First, it connected fine with the nest but it lost reception and it would no longer connect to wifi. Even before that, it is not comparable with homekit, and working with google home was not that perfect either. So, the nest is a bridge.... why cant they have ONE single lock with built in bridge? After 6 hours trying to reconnect, customer service, troubleshoot, i returned it and got a wifi smart lock. This lock is definately not worth the price.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty easy install

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Be sure to measure your door before purchasing so it will fit

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    easy to use and install

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little on the cheap quality side but easy to install and use. Difficult to reset when it goes offline as you have to take the lock apart to get to the reset button; then you have to reprogram. It should be easier to do this!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Keyless Entry

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really bought this for my kids that tend to leave there keys else where. Works like a charm. I can even lock the door after they have left from my phone when they forget. Typical kids.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works just as advertised

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item good purchase would definitely buy again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This camera does the thing you need the camera to do.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great lock and it works very well. A little Pricey

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great smart lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nest - Yale lock was easy to install and also easy to program. You can program different codes for each person in your family which helps you to let you know on your app who entered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how good the lock works and it looks very good on my door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good door lock but it holds finger prints

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the door lock works very well but it holds finger prints

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. The key pad sometimes takes a little to respond.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    simple mechanism but effective

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    took me awhile to get this installed but works good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Product is good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rep was knowledgeable on product. Happy with product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a good lock, maybe just a little pricey for a novelty

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Home Lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to go with my Nest door bell for my new home

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great device for protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, great purchase. Worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do Not Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought two of these locks. One of the locks was defective and had to be exchanged. I should have paid more attention to the conditions of the boxes. It looked like the box of the defective lock had previously been opened/damaged. I just spent two days trying to connect the Yale-Nest lock to my Nest account so I can use the locks remotely. This was one of the most frustrating experiences I have had. The process is cumbersome, the procedures are incomplete and contain misinformation, etc. For the cost of this item Yale should be ashamed of itself. I would give the entire experience zero stars if it was possible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale lock

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and use. Install was done by Total Tech which was a good investment.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great lock

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Would recommend this to anyone who has a door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek and minimal profile. I love how easy it is to use and ser up initialy.

    I would recommend this to a friend