Memorial Day SaleEnds 5/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome can use with nest app same place as cameras and thermestat so all in one app and works great no problems

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale baby

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love love it yale hepled me alot.. it really works n it the best thing i ever spent my money on

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy Install and works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation was so easy and I love the ability to remotely lock/unlock. I also really like the feature of giving someone a code to enter.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Easy to install, no more keys!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, directions are great. If you already have a number of google/nest products this is the perfect edition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fantastic product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and simple to install and one of the best product I have bought for my home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DCorona

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it supposed to do. Very convenient not having to look for keys anymore. Bye the pass hello future.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very simple and easy to use!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to install. Easy to use with application installed on my smart phone. Complete history of use available.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Future is here

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty solid. Hard to use when direct sunlight shining on it. Bit expensive compared to similar products.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Foodfun, thanks for posting a review. We’re sorry to hear that your experience with Nest x Yale Lock is less than ideal. Your feedback is important to us, and your satisfaction is what drives us in improving our products and services. If you need help, please feel free to contact our support team. We’d be happy to help here: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent upgrade

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to check, lock or unlock the door from your phone is great when friends or family show up when your not home yet. Great and stylish lock

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. This has become very useful in my day to day life. great notifications when someone enteres

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Buy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected and really easy to operate. Great buy!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    No keys no problem!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this thing! Son convinient never have to have my keys! I can unlock the door for my family when my hands are full so they’re not waiting and create pass codes for people ! The only thing is we messed up on the beginning and it was hard to figure out how to reset it but just reset everything to factory settings if the lock is turning the wrong way! It was also a pain to reset it when our internet when out I basically had to start all over again but if you don’t have any of these issues I recommend getting this lock! Pricey but well worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome smart lock

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, and works great with the Nest App.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as it should.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very simple to set up by myself. You do not need a pro. Once installed follow the normal nest set up with your app and your good to go

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 4 out of 5 stars

    Feature-filled and Reliable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many options are available...from per person codes, to automatic closure based on ring fence, to excellent appearance, to security. Ring-fence reactions can be a bit slow though.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast and Easy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very fast delivery and the lock works perfect. Easy install and setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great keypad - works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great keypad, just make sure there is enough room between your deadbolt and door knob as the back is large. most standards doors fit it.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Works Excellent

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had any issues with this device since I got it installed and setup would like to install it on another door.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The Best Keypad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This keypad works great and is very responsive. Being able to lock and unlock while you're away is awesome! Easy install!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is great. Easy to use and setup. What more could you really ask from it. Also the app is great.

    I would recommend this to a friend