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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 66 Showing 1,301-1,320 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice add to my home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The lock was a bit difficult to integrate into my smart home but onace I got it to connect it’s worked really well and is a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was so excited to go from key to pad and this nest did not disappoint. Super easy to install, use and operate the app.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation and setting it up with the app took 15 minutes. The app works great, and so does the lock itself. Highly recommended.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Does not handle interruptions well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own 7 Nest protects and a Nest thermostate. Unfortunately the lock does not appear to be as well designed as those devices. If I restart my router all of my Nest Protects reconnect fine. The thermostate reconnects fine and the Nest Connect required for the nest Lock reconnects without issue. However the Nest lock will stay offline. A simple restart of taking all of the batteries out does not re-establish a connection. Even after doing a factory reset it then took over 20 tries to sync the nest Lock back up with the nest connect. The Nest connect is just a couple feet away and in visible site but it still would constantly error out trying to connect. The Nest Connect is synced up fine too because when I use the app to add the lock the Nest Connect nearly instantly starts to flash blue meaning its ready to try and sync with the lock. Since a factory reset means you have to get out the screwdriver and completely dismantle the lock this is not acceptable for handing the case of a router restarting.

    No, I would not recommend this to a friend
    • Brand response from Nest Support
      Posted .

      We're sorry to hear about these issues you've experienced with the Nest x Yale lock when the network connection in the home is restarted. This is definitely not expected behavior, so feel free to reach out to our live support for assistance if this issue happens again.

      Nest.com/help Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    love it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was so easy to install and set up. I wish they were cheaper so I can get one for each door

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nest Yale Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock is awesome! Super easy to install, only took me about 30 min. Nest App is excellent! I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life so much easier. You can give entry codes and don’t need to worry about any misplaced keys!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install into the door and easy setup in the nest app. Works with my google home and the app is really easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my yale nest door lock. Its great for when i leave and have people watch my dogs and i know when they come and go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very nice lock!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice lock! Easy to install and use! Works off my Google home app

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The real answer to doors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every house should have this! Simple, clever, stylish, easy to install and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Easy directions to follow and to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great door lock

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the lock to upgrade from my previous lock and I have All nest products in my home easy install great lock.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can be easily controlled from the nest app. Great if you want to let someone in when you're not home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Will be installing more of these locks!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great replacement lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY easy to use lock. bought this to replace a Schlage that only lasted about 3 years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to use. Worth the price. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    door lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can never find my house key so I purchase the smart lock.. I would definitely recommend this item.. It is great....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love love!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would have gotten this sooner. No more keys. You can give out a temp code to friends, family, housekeeper, etc...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lock

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE IT. Great camera quality, but it goes to black and white at night, Super easy set up!

    I would recommend this to a friend