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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great device

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    worked perfect for the kids to be able to come home after school and get in the house without a key

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Nest smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Life made secured and easy in smart way, where one can lock or unlock from wherever he is.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really enjoying the product. Had to do some construction work to get everything to fit but got it done!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well with my google assistant and the installation is also easy, don't need a handyman at all

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good locker! Easy to install. Strong recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ease of coming and going. Use the keypad or the app when your pulling in the driveway to unlock the door!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Would recommend. Wish it had key and pad.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi Jazz2007, thanks for posting a review. We’re glad to hear that you find Nest x Yale Lock great. Your feedback is important to us, and we’ll make sure to pass along the details of it to the right team as we’re always working to improve our products and services. If you need further assistance, you can reach out to our support team using this link: https://support.google.com/googlenest/gethelp Nest

  • Rated 4 out of 5 stars

    Lock

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced old key lock with this. I had a nest doorbell and thermostat so added this on to google nest.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Yale x

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent, easy to install and easy program, need to play more with it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to Install with no special tools needed. Just as easy to set up and connect to the internet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Doors

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality door opener n you can control anyone opens door very recomended

    I would recommend this to a friend
  • Pros mentioned:
    App integration

    Rated 5 out of 5 stars

    Perfect for our Vrbo

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our vacation rental and it’s awesome! We are now buying one for our house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Outstanding home protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this and found it very easy to install and use. Looks great and solidly built. No more fumbling with keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Office staff loves the security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small professional office likes the ability to return to work off normal business hours without needing to remember keys.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install ,just remove the old style and install the new one,easy set up with google home and nest app .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 6 Years with problems - Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the lock in 2018. Initial installation was good and it performed flawlessly for 2-3 years (when the warranty runs out). About 3 years later, the lock would get stuck about 20% of the time and I would have to use another door to get into the house. The lock stopped working now and I cannot use it as a "dumb" lock or "smart" lock. Google and Yale support has failed at troubleshooting. I'm extremely disappointed at how little the support teams cared. Overall, I'm extremely disappointed at the price versus longevity of the product. I've had $20 key locks that lasted longer. Not recommended

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s works well and like having all my neat products in the same app!!! It works well. Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Door lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No key needed, great if you have a dog walker or a sitter, plus package can be left inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best smart lock hands down !!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    another great nest product. works great especially if you have other nest products

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Convenient.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of my favorite features of my smart home!! Had this product for over 1 year and love it!!

    I would recommend this to a friend